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Samsung multixpress c8540nd Printing Problem

Tags: Windows, Software, Networking, Hardware
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Samsung multixpress c8540nd Printing Problem

jfriend29
Hi everyone,

I am having issues with our Samsung multixpress c8540nd. We have 4 of these printers and they all behave in a similar manner. Unfortunately the issues we have are never the same and do not always occur in the same situation. We had previously had Toshiba printers in the same location and they worked perfectly. Below is a list of problems that we are experiencing:

• Print jobs printing in the middle of a copy jobs
• Printer will stop printing in the middle of a print job and no print job is listed in the queue
• Printer uses different trays for the same print job
• Various other small issues

Some of the troubleshooting steps we have already taken are the following:
• Swapped out motherboards
• Updated the firmware

Any help would be greatly appreciated.
Thanks,

-Jeff

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