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Scan to folder - Ricoh Afcio 2035e fails, Ricoh Aficio C4500 works

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The 2000 series are notorious for not communicating properly. We have the 2025e with the same problem, at least until it 'decides on its own' to communicate. Sometimes you have to hold your mouth just right, stand on your left foot and point your right index finger at the ceiling fan before they would connect.

Next time the Service Tech comes in for the new one, ask him/her what you have to do to get the 2035 to 'talk'. It might have a bad communications board or programming.