Answer for:

server 2003 with sql 2000 error 0x800423f4

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Tony Hopkinson

It's just saying you can't do a back up with VSS.
If it's just your databases you want to make sure of back them up with sql server.
If you want the entire machine. Stop sqlservers services and image it with something else.

Then you can apply the hotfix , knowing you can get back to now (given you've proved you can restore the backups !)

Given the problem description, you could also
drop your user databases recovery mode down to simple.
VSS it, hotfix it, then reset the recovery modes and try VSS again to see if it worked and have a 'good' VSS backup.