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SharePoint Services Support

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SharePoint Services Support

Hugo J
My problem is that I cannot open an uploaded Word document or create a new document in a document library at the Share Point Server. The server is a Small Business Server, the client a Vista Business with a complete Office enterprise 2007 and SharePoint Designer.
I have checked at MS and found two answers that were related to this problem but my installation is different.
http://support.microsoft.com/kb/929360
http://support.microsoft.com/kb/833714
When I check under MS Tools I dont see the SharePointServices support there. Should I?
Does anyone have an answer?

Hugo J