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Software for monitoring phone calls

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Alec Lerg

The PBX is managed by an outside provider, they do all the configuration, reassign extentions etc...., the phones are Cisco IP phones 7940, I contact them only when there are changes that need to be done.
Obviously I don't know much of PBX and that is saying something. I was wondering if there was something like x-lite that could show me that information.
There must be a maximum of 15 people who have the hard phones, everyone else uses Skype.