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SonicWALL TZ170 - Cannot switch internet connections

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SonicWALL TZ170 - Cannot switch internet connections

joel
I am attempting to swap a client's internet connection to their new bonded T-1. We originally configured the new connection on the OPT port as a load-balanced fail-over, now they're getting ready to ditch the primary connection so we need to be able to run the new connection on the WAN port. I configured the IP details, it shows Link Up and Available but cannot ping the external IP or gateway IP. Switch it back to the OPT port and it works great. We have a week or so to figure it out before their current primary WAN is turned off. Any ideas?