Questions

Sound Cracking/Buzzing

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Sound Cracking/Buzzing

raptormoonx
I have a laptop with the following specs:

Product Name:HP Pavilion dv6-2157sb
Microprocessor: 2.13GHz Intel Core i3-330M Processor
Microprocessor Cache: 3MB L3 Cache
Memory: 8GB DDR3 System Memory (2 DIMM)
Video Graphics: Intel HD Graphics
Video Memory: Up to 1696MB
Hard Drive: 320GB (7200RPM)
Multimedia Drive: LightScribe SuperMulti 8X DVD??R/RW with Double Layer Support
Display: 15.6" Diagonal High-Definition LED HP BrightView Display (1366x768)
Network Card: Integrated 10/100 Ethernet LAN
Wireless Connectivity: 802.11b/g/n WLAN, Bluetooth
Sound: Altec Lansing with SRS Premium Sound

These aren't all of the specs, but starting on Monday I was playing a game and the sound started buzzing and cracking. It's happening when I play Flash games. I'm at a loss here as I'm afraid it could be a problem with the hardware (which, if I read right, can only be replaced if the motherboard is replaced; which I don't have the dexterity to do). I also have the latest version of Flash (11.2.31.144) installed. Help!
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    Or is it only the onboard speakers? It could be a problem with the speakers...
    HOWEVER...I've read a few reports at other forums that sometimes Flash
    causes a few issues, namely related to "hardware acceleration". You may
    need to check your Flash options and turn this off if enabled. I'm not sure
    why, but it seems the Flash acceleration conflicts with the driver. This
    occurs more often with video, but it could be conflicting with sound as well.

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    gdeangelis

    Have you tried moving the laptop elsewhere to see if something nearby is causing it? I've seen some cell phones cause this sporadically. Just for giggles, try your laptop completely away from anything else electronic. Might not be the cause, but worth a shot. Something simple before you start digging around in the hardware settings.

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    GSG

    I had a laptop that was doing this intermittently. I finally realized that my office is right by the ambulance bay and the helipad and the problems corresponded to an ambulance or helicopter coming in. The more ambulances that were stacked up, the worse it got.

    As a side note, we occasionally pick up snatches of the audio from the radios in the ambulances. It's a bit startling.

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    tnconsult

    I have an HP DV7 laptop, and have been plagued with a similar symptom for over a year. I describe it as an intermittent "fart", my own testing revealed the following: it is independent of the sound source - could be Youtube, but also happens playing iTunes tracks from my local disk. Even happens playing CD/DVDs. So I don't see how it could be Flash-related. Internal/external speakers.. same. I raised a case with HP, got nowhere. Searched for driver updates to no avail. It is so bad I could never trust using my laptop for a presentation... in fact, I have seriously considered ditching it just because of this issue.

    Would love to know if you find a solution!

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    raptormoonx

    I've been keeping an eye on this and I've noticed that it only happens if I use Google Chrome. I disabled the plugin within Chrome and only use the Flash Player installed on my system. Could this be the issue?

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    Charles Bundy

    When Adobe pushes updates and you don't have the latest A/V drivers. As you state you have the latest version of Flash, I'm willing to bet an update of your sound and video drivers then reinstall of DirectX will do the trick.

    I don't think it is hardware related as you state this only happens in Google Chrome.

    Good Luck!

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    raptormoonx

    I checked on the drivers and they're already up-to-date and reinstalled DirectX. I re-enabled the flash plugin in Chrome and the buzzing has become less pronounced (although it's still there).

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    Slayer_

    Turned out the cable that runs from the board, to the speakers, to the monitor was breaking. Had to send the laptop in for repairs.
    Hopefully that's not the same problem your having.

  • +
    0 Votes

    Or is it only the onboard speakers? It could be a problem with the speakers...
    HOWEVER...I've read a few reports at other forums that sometimes Flash
    causes a few issues, namely related to "hardware acceleration". You may
    need to check your Flash options and turn this off if enabled. I'm not sure
    why, but it seems the Flash acceleration conflicts with the driver. This
    occurs more often with video, but it could be conflicting with sound as well.

    +
    0 Votes
    gdeangelis

    Have you tried moving the laptop elsewhere to see if something nearby is causing it? I've seen some cell phones cause this sporadically. Just for giggles, try your laptop completely away from anything else electronic. Might not be the cause, but worth a shot. Something simple before you start digging around in the hardware settings.

    +
    0 Votes
    GSG

    I had a laptop that was doing this intermittently. I finally realized that my office is right by the ambulance bay and the helipad and the problems corresponded to an ambulance or helicopter coming in. The more ambulances that were stacked up, the worse it got.

    As a side note, we occasionally pick up snatches of the audio from the radios in the ambulances. It's a bit startling.

    +
    0 Votes
    tnconsult

    I have an HP DV7 laptop, and have been plagued with a similar symptom for over a year. I describe it as an intermittent "fart", my own testing revealed the following: it is independent of the sound source - could be Youtube, but also happens playing iTunes tracks from my local disk. Even happens playing CD/DVDs. So I don't see how it could be Flash-related. Internal/external speakers.. same. I raised a case with HP, got nowhere. Searched for driver updates to no avail. It is so bad I could never trust using my laptop for a presentation... in fact, I have seriously considered ditching it just because of this issue.

    Would love to know if you find a solution!

    +
    0 Votes
    raptormoonx

    I've been keeping an eye on this and I've noticed that it only happens if I use Google Chrome. I disabled the plugin within Chrome and only use the Flash Player installed on my system. Could this be the issue?

    +
    0 Votes
    Charles Bundy

    When Adobe pushes updates and you don't have the latest A/V drivers. As you state you have the latest version of Flash, I'm willing to bet an update of your sound and video drivers then reinstall of DirectX will do the trick.

    I don't think it is hardware related as you state this only happens in Google Chrome.

    Good Luck!

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    0 Votes
    raptormoonx

    I checked on the drivers and they're already up-to-date and reinstalled DirectX. I re-enabled the flash plugin in Chrome and the buzzing has become less pronounced (although it's still there).

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    0 Votes
    Slayer_

    Turned out the cable that runs from the board, to the speakers, to the monitor was breaking. Had to send the laptop in for repairs.
    Hopefully that's not the same problem your having.