+ 0 Votes out of luck CG IT 6 years ago if the only account on the computer was yours and it was the admin account and it somehow got changed to a restricted users account, there's nothing you can do. you might try logging in using the user name administrator and use a blank password but I don't think that will work + 0 Votes Cool. Thanks for the feedback. OnTheRopes 6 years ago I've always thought Counterspy to be an excellent program. Glad it was of use to you. + 0 Votes Have you tried.... CaptBilly1Eye Updated - 6 years ago ... to boot to Safe Mode and perform an XP System Restore using the built-in utility? If you are using XP, performing a System Restore to a date prior to when your 'friend' downloaded the garbage may be the best fix. Boot to Safe Mode by tapping F8 while booting, then go to Start-All Programs-Accessories-System Tools-System Restore. If that doesn't work, there is a tool from Microsoft called 'SubInACL' that is a command line tool that can restore administrator privileges to all keys in the Registry. That may correct the issue. I can supply you with a Batch file that will run the job after SubInACL is installed (I just have to dig it up). http://tinyurl.com/6x22x + 0 Votes Didn't change admin account to restricted account Guan 6 years ago Hi, On my experience, the problem doesn't cause by spyware/virus changed admin account to restricted account, but only restricted some potential admin tools (like control panel, regedit, etc) Maybe this link can help you (http://www.dougknox.com/security/scripts_desc/nosetfolders.htm) + 0 Votes It is Malware willcomp 6 years ago Try running these 3 removal tools in order: http://forums.majorgeeks.com/showthread.php?t=134965 ComboFix http://www.atribune.org/content/view/24/2/ VundoFix http://siri.geekstogo.com/SmitfraudFix.php Follow instructions on linked pages. Then download, install, update, and run: http://www.superantispyware.com/download.html + 0 Votes Restored admin access. amy571 6 years ago Thanks for everyones help. I was able to restore admin access, and created a restricted guest account, and a 2nd passworded account with admin access. I am following willcomp's advice now to make sure all malware is removed. The only thing there that doesn't seem to be working is VundoFix. One of the things that was detected on my computer was a Vundo trojan, found by my anti virus and spyware programs, but not being detected by VundoFix, and those can't seem to remove it. I am trying SUPERanti spyware now so hopefully it can get rid of it.