Questions

tracking down website host

+
0 Votes
Locked

tracking down website host

service
If I know the name server and registrar how do I track down the webhost?
Briefly, I have a client who has fired his old IT company and is having IMAP problems. However he doesn't have the username, password, et al so we can access his site to fix it and is unable or unwilling to get them from the old IT guys.
The real hurdle here is that I "THINK" that the former company is reselling the service which as you might imagine makes things even more complicated.
For interest sake I know the registrar and name server (which may be owned by the former IT company) however I'm at a loss where to get next.
Thanks,
  • +
    0 Votes
    dazeboy79

    You could try here and then call the company and tell them what has happened. Otherwise, you will have to get the old IT guy, or just threaten the host with not paying the bill unless it's already been paid. I would suggest just setting up a new account if you have all the code for the site. Good luck!

    +
    0 Votes
    ThumbsUp2

    You can use the WhoIs feature available at www.networksolutions.com.

    In fact, there are lots of ways to get WhoIs information. The problem is knowing what to do with the information once you find it.

    With any WhoIs information that I've ever looked up, the DNS server that a domain name is served by is usually the company hosting the files. This information is usually at the bottom of a WhoIs. If a WhoIs doesn't tell you who owns the DNS name server name/IP itself, you can WhoIs that too. Eventually, you drill down to contact information for them.

    +
    0 Votes
    service

    It took a bit but I've managed to track down who owns the name server and at the same time where I need to go to resolve this problem. Thanks for the help.
    I was on the right track...but just didn't dig deep enough.

    +
    0 Votes
    ThumbsUp2

    ... yes, digging pretty deep is sometimes necessary. It's not always obvious where a site is hosted. Glad you found it.

  • +
    0 Votes
    dazeboy79

    You could try here and then call the company and tell them what has happened. Otherwise, you will have to get the old IT guy, or just threaten the host with not paying the bill unless it's already been paid. I would suggest just setting up a new account if you have all the code for the site. Good luck!

    +
    0 Votes
    ThumbsUp2

    You can use the WhoIs feature available at www.networksolutions.com.

    In fact, there are lots of ways to get WhoIs information. The problem is knowing what to do with the information once you find it.

    With any WhoIs information that I've ever looked up, the DNS server that a domain name is served by is usually the company hosting the files. This information is usually at the bottom of a WhoIs. If a WhoIs doesn't tell you who owns the DNS name server name/IP itself, you can WhoIs that too. Eventually, you drill down to contact information for them.

    +
    0 Votes
    service

    It took a bit but I've managed to track down who owns the name server and at the same time where I need to go to resolve this problem. Thanks for the help.
    I was on the right track...but just didn't dig deep enough.

    +
    0 Votes
    ThumbsUp2

    ... yes, digging pretty deep is sometimes necessary. It's not always obvious where a site is hosted. Glad you found it.