Questions

Trojan Virus

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Trojan Virus

short2
How do you block the Trojan virus winasnet.tmp? My system keeps getting it from somewhere.
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    0 Votes
    Jacky Howe

    Turn off System Restore
    <br><br>
    Download Malwarebytes Anti-Malware.
    <br>
    http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe
    <br><br>

    * Double-click mbam-setup.exe and follow the prompts to install the program.<br>
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.<br>
    * If an update is found, it will download and install the latest version.<br>
    * Once the program has loaded, select Perform Quick Scan, then click Scan.<br>
    * When the scan is complete, click OK, then Show Results to view the results.<br>
    * Be sure that everything is checked, and click Remove Selected.<br>
    <br>
    I would keep scanning with it until it is clean by closing out and rebooting and running it again.
    <br>
    Just to be on the safe side when you finish do an online scan with Bitdefender.
    <br>
    http://www.bitdefender.com/scan8/ie.html
    <br><br>
    Remember to turn on System Restore when you have finished cleaning.
    <br><br>
    <i>Keep us informed as to your progress if you require further assistance.
    </i>

    +
    0 Votes
    short2

    Working on suggestion.

  • +
    0 Votes
    Jacky Howe

    Turn off System Restore
    <br><br>
    Download Malwarebytes Anti-Malware.
    <br>
    http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe
    <br><br>

    * Double-click mbam-setup.exe and follow the prompts to install the program.<br>
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.<br>
    * If an update is found, it will download and install the latest version.<br>
    * Once the program has loaded, select Perform Quick Scan, then click Scan.<br>
    * When the scan is complete, click OK, then Show Results to view the results.<br>
    * Be sure that everything is checked, and click Remove Selected.<br>
    <br>
    I would keep scanning with it until it is clean by closing out and rebooting and running it again.
    <br>
    Just to be on the safe side when you finish do an online scan with Bitdefender.
    <br>
    http://www.bitdefender.com/scan8/ie.html
    <br><br>
    Remember to turn on System Restore when you have finished cleaning.
    <br><br>
    <i>Keep us informed as to your progress if you require further assistance.
    </i>

    +
    0 Votes
    short2

    Working on suggestion.