Questions

Troubleshooting Meeting Response Tracking

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Troubleshooting Meeting Response Tracking

pflores
I've invited attendees to a meeting; they've either accepted or declined. When I go to Tracking to see a list of who accepted/declined, not everyone's response is there, even though I've received an email that they have accepted or declined. Why isn't the tracking option working?
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    What version is the Exchange Server?

    What version is your Outlook?

    What version is the Outlook being used on the ones which do show?

    What version is the Outlook being used on the ones which do NOT show?

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    pflores

    Exchange Server - I believe it is MS 2003
    Outlook - MS 2007 (for all involved in the meeting)

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    Go to Folder view and see if you are getting any Synchronization errors. If you are, tell us what you see.

    <edited to add>

    One of the fixes in a patch addresses this:

    "As meeting requests and meeting updates are processed in Outlook, the tracking status and the attendee changes for the meeting requests may cause new style conflicts.

    When this issue occurs, the tracking status and the attendee changes are not updated automatically. Therefore, many items may be added to the "Sync Issues" folder and to the Conflicts folder. "

    Take a look at:

    http://support.microsoft.com/kb/937494

    I'm not saying this is the fix you're looking for. I'm just saying that it's possible this is part of the problem.

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    pflores

    Thanks for the help; I tried downloading the file but got an error message that I don't have Outlook 2007 (which I do).
    I am having sync issues though.
    Oh, well...Thx

  • +
    0 Votes
    ThumbsUp2

    What version is the Exchange Server?

    What version is your Outlook?

    What version is the Outlook being used on the ones which do show?

    What version is the Outlook being used on the ones which do NOT show?

    +
    0 Votes
    pflores

    Exchange Server - I believe it is MS 2003
    Outlook - MS 2007 (for all involved in the meeting)

    +
    0 Votes
    ThumbsUp2

    Go to Folder view and see if you are getting any Synchronization errors. If you are, tell us what you see.

    <edited to add>

    One of the fixes in a patch addresses this:

    "As meeting requests and meeting updates are processed in Outlook, the tracking status and the attendee changes for the meeting requests may cause new style conflicts.

    When this issue occurs, the tracking status and the attendee changes are not updated automatically. Therefore, many items may be added to the "Sync Issues" folder and to the Conflicts folder. "

    Take a look at:

    http://support.microsoft.com/kb/937494

    I'm not saying this is the fix you're looking for. I'm just saying that it's possible this is part of the problem.

    +
    0 Votes
    pflores

    Thanks for the help; I tried downloading the file but got an error message that I don't have Outlook 2007 (which I do).
    I am having sync issues though.
    Oh, well...Thx