+ 1 Votes Unable to locate Netgear SmartGear switch on network MickeyLove March 25, 2013 at 12:47am PST I have found Netgear interfaces to be a case of trial and error! As the switch is second hand it will have a different IP address and it appears you need to know this before attempting a reset. First try switching off the firewall on the PC I once had this problem with a Netgear access point so I connected to a PC running Wireshark and nothing else and then looked out for an odd ip address. Of course you need to have a PC on the same network so can be a needle in a haystack. Hopefully not. Does an arp -a show anything in DOS?