+ 0 Votes Try it on another computer! The Listed 'G MAN' 6 years ago See if it actually works first? + 0 Votes But The Listed 'G MAN' 6 years ago what is it happens again as the problem was in fact with the drive? + 0 Votes Missing or corrupt drivers? AshishS 6 years ago I would first try installing the software driver before anything else incase the drivers are missing or corrupt. Download and install the driver and software from the manufacturer's web site. The USB port the drive is connected to, is it a 1.0 or 2.0? You are going to need 2.0 to be able to access a drive that big in size. 1.0 should be fine for flash drives. + 0 Votes Trouble shooting...... carlsf 6 years ago 1) is the cable OK (try another USB Cable) 2) does it require a power cable or USB powered 3) when connected to a PC/Notebook does the drive spin or is the drive dead?? 4) Try it on another PC your PC/Notebook may ony be USB 1 and as stated a large drive will require USB you can e-mail me if you wish firstname.lastname@example.org + 0 Votes Problem Resolved chai714 6 years ago I ended up running ERD Commander and for some reason, was able to read from this drive but not from running Windows directly. Thank you for those who responded.