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Unable to read from 500 Gig Hard Drive

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AshishS

I would first try installing the software driver before anything else incase the drivers are missing or corrupt. Download and install the driver and software from the manufacturer's web site.
The USB port the drive is connected to, is it a 1.0 or 2.0? You are going to need 2.0 to be able to access a drive that big in size. 1.0 should be fine for flash drives.