Questions

Upgrading hard drive, should it be Seagate or Western Digital?

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Upgrading hard drive, should it be Seagate or Western Digital?

gary5646
I have an HP DV2000 and I am stuck in between the following two upgrades:

http://www.cpumedics.com/534129-001.html
http://www.cpumedics.com/575402-001.html

They are the same price, same specs just different brand. I don't know too much about hard drives, I just need an opinion of an experienced owner of either drive.
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    2 Votes
    OH Smeg

    And price so all other things being equal I would chose the Seagate Drive. They come with a 3 year warranty and that is why I would go with Seagate.

    Col

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    2 Votes
    david.paige

    Western Digital Caviar (3.5-inch) and Scorpio (2.5-inch) Black drives have five-year warranty. They also have an excellent website for registering your hard drives. Their warranty replacement service is also first rate, as I discovered when I had to replace a WD drive a few months ago.

    Most other hard drives, including Seagate, seem to have warranties no longer than 2 years. One other thing. You will probably notice the difference between a 5400 and 7200 rpm drive. Go for the 7200.

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    0 Votes
    HAL 9000 Moderator

    Neither of the listed drives where 7200 both are 5400 drives.

    Also the Seagate Warranty is 3 years and I've only ever had to replace 2 Seagate drives where as I've replaced lots of WD units over the years.

    Both have very good warranty service though.

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    0 Votes
    zazimi

    HAL, they are both 7200rpm. That's half the point of the Black edition :)

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    0 Votes
    HAL 9000 Moderator

    zazimi

    I'm more than slightly lost with your response. What are both 720 RPM Drives the ones that the Original Poster Asked about are both 5400 RPM Drives the Seagate is listed as this

    Hard Drive Specifications

    Enclosure Internal
    Capacity 500 GB
    Speed 5,400 RPM
    Interface SATA
    Form Factor
    2.5"
    Application LAPTOP
    the WD Specifications are

    Hewlett-Packard (HP) 575402-001 - 500GB 5.4K RPM SATA 2.5" Hard Drive (HDD)
    Hewlett-Packard (HP) 575402-001 - 500GB SATA Hard Disk Drive (HDD)


    Both drives asked about are 5400 RPM Drives. I'm not disputing the benefits of faster HDD's in NB but when the OP asked about 2 particular drives I don't see the point in answering a question about drives that they didn't ask about.

    They very specifically asked about 2 specific Drives and not any others so I assume that they have a reason for wanting to buy from this supplier and wants one of the drives that they asked about.

    For that Reason I didn't make any mention of Samsung, Hitachi or other drives just the HP Supplied Seagate and the HP Supplied WD that they asked about.

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    0 Votes
    felixq78

    I bought a Western Digital 2TB HD over a year ago and it started playing up. Took it to my local computer guy who sold it to me and he told me it was faulty. He sent it back to WD who replaced it with a new one "no questions asked" That's good warranty back up service, I'm very happy.

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    1 Votes
    Will S.

    I typically recommend the WD Caviar Black to my clients because of WD's warranty and return policy. They have always responded quickly and efficiently for any RMA issues.

    On the other hand, I have never done and RMA with Seagate...

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    1 Votes
    robo_dev

    Personally, I like WD, their warranty is better. I had to attempt data recovery on a co-worker's Seagate that had the 'click of death' two years ago (data was NOT recoverable).

    I replaced it with a WD Caviar. After two years, Windows would not start. The drive failed SMART diags BUT ALL data was recovered.

    Believe it or not, the owner had just done a full backup (as I recommended she do after losing all her data once), and when she restarted the PC that same day, Windows went BSOD, as the drive was having issues.

    I swapped it thru WD, no problem. I simply entered the serial number in their website and it said 'in warranty'...I then registered the drive to get a RMA number, shipped it to them ($10 of my cost) and it took about a week to get a replacement.

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    2 Votes
    RayL-NC

    I have replaced a lot of hard drives over the years, and have seen both brands fail. My current preference of the two brands at the moment is Seagate because I have seen less fail. But it seems every few years that my opinion changes based on experiences. I start seeing more and more failures of a particular brand that I used to favor, and then my opinion will sway the other direction.

    Wish you the best in your choice, and suspect either drive likely be just fine and reliable.

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    0 Votes
    SmartAceW0LF

    My own experiences mirror yours in this regard. These days, I never pass on the opportunity to emphasize the need for backups to my clients. Especially when replacing a faulty drive with a new one. Seems to be a coin toss which is best on any given day.

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    5 Votes
    SmartAceW0LF

    is that you are purchasing these drives with the HP label on them. This "seems" to indicate that you are buying OEM drives. OEM drives from either of the 2 manufacturers carry an entirely different warranty. Generally, OEM drives must be replaced through the PC mfgrs warranty. Thus, the effective warranty is only as long as the PC is covered under warranty. It has been my experience that when purchasing replacement drives, its a good idea to steer clear of OEM drives and purchase them from a reseller otherwise.

    My recommendation would be to purchase one of these 2
    www.newegg*dot*com/Product/Product.aspx?Item=N82E16822148591
    or
    http://www.newegg.*dot*com/Product/Product.aspx?Item=N82E16822136856

    Replace *dot* with .

    Both of these drives are 7200 rpm drives which equates to significant performance improvement. While I havent used any of the hybrid drives made by seagate, they do get good reviews. Of the 2 listed, The seagate is 3 years warranty and the WD is 5 years warranty. Both are less in cost than the ones you posted and the reseller is second to none in my opinion with regards to price and standing behind the products they sell.

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    0 Votes
    Charles Bundy

    Second [SmartAceW0LF] on OEM. Of the two laptop drives presented it seems like western digital had 20% fewer negative comments pertaining to DOA or DW2W (Dead Within 2 Weeks). They do have a three year warranty versus seagate's two year, but if the drive doesn't die within six months, both units seem reliable.

    Thus to have an edge with QA upfront I would go with Western Digital (for the two drives presented) from a third party vendor with specific warranty lengths.

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    0 Votes
    colecrew

    I have been building computers for over 20 years and have seen Seagate drives fail more often than Western Digital. On a normal day there are over 22 hard drives in use in my house, none of which are Seagate and the majority are over four years old. I personally have a couple of WDs that are over 10 years old and still spinning; while the Seagate drives are dead and gone.

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    0 Votes
    cerabus

    i also have been building systems for over 25 years. I agree,
    WD has never been a problem. I have had one grive fail, 1 terabyte, got an rma that day and had a new drives within10 days. excellent customer service with WD. I have had some of my drives over 14 years and still use them, however so small they are for long term backups now.
    I highly suggest WD drives. At my shop I have a stack of old seagates ... nuff said?

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    0 Votes
    dgilluly

    Seagate used to be a great company, but since they've gotten involved in Maxtor, they went downhill quickly. I recently purchased a Seagate portable hard drive, it lasted less than 6 months, and when it died it still had more than 2 years left on the warranty. They down right refused to take it for an RMA because SeaTools couldn't read it at all.

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    0 Votes
    robo_dev

    Maxtor is Latin for 'oops there goes all your data'.

    My experience has been that WD is better than Seagate by a country mile.

    Seagate had a HUGE issue a few years ago with the anti-wear coating on their drive platters flaking off and gumming up the drive heads. I personally worked on (attempted) data recovery on two of those drives and it did not go well.

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    0 Votes
    lkarnis

    I much prefer WD disks for 2 reasons.... 1. they seem to fail less often than Seagate disks and 2. WD's warranty support has been much better for me.

    WD has a local warranty depot for me so I can drop off failed drives. With Seagate, I have to mail in drives (at my cost). The other aspect is the warranty of replacement drives. Last time I checked a replacement Seagate drive has a very limited warranty (even if the failed drive still had years left on its warranty) whereas WD's replacement drive warranty is closer to the warranty the original failed drive had.

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    2 Votes
    info

    I've been in 'the business' for awhile as well. I've seen enough to know that ALL makes can have their ups and downs. For these arguments, most people tend to buy either for price or personal preference rather than any 'real' qualitative evidence. MY personal preference is Western Digital (even though I've experienced a few failures), but if I have to buy a Seagate, I'm not overly bothered (They work well, and I've experienced more failures only because I happened to deal with more Seagate drives!). I've had good RMA and repair experiences with both.

    As an aside, you don't 'need' to buy an HP-branded SATA notebook drive just because you have an HP notebook. Any SATA 2.5" drive will work. It's not going into a server, so arguments like, 'it has to have a special HP drive firmware' aren't valid. Check out prices, but do get a 7200rpm drive if you can for the performance...unless you REALLY need to squeeze all the battery life that you can out of it.

  • +
    2 Votes
    OH Smeg

    And price so all other things being equal I would chose the Seagate Drive. They come with a 3 year warranty and that is why I would go with Seagate.

    Col

    +
    2 Votes
    david.paige

    Western Digital Caviar (3.5-inch) and Scorpio (2.5-inch) Black drives have five-year warranty. They also have an excellent website for registering your hard drives. Their warranty replacement service is also first rate, as I discovered when I had to replace a WD drive a few months ago.

    Most other hard drives, including Seagate, seem to have warranties no longer than 2 years. One other thing. You will probably notice the difference between a 5400 and 7200 rpm drive. Go for the 7200.

    +
    0 Votes
    HAL 9000 Moderator

    Neither of the listed drives where 7200 both are 5400 drives.

    Also the Seagate Warranty is 3 years and I've only ever had to replace 2 Seagate drives where as I've replaced lots of WD units over the years.

    Both have very good warranty service though.

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    0 Votes
    zazimi

    HAL, they are both 7200rpm. That's half the point of the Black edition :)

    +
    0 Votes
    HAL 9000 Moderator

    zazimi

    I'm more than slightly lost with your response. What are both 720 RPM Drives the ones that the Original Poster Asked about are both 5400 RPM Drives the Seagate is listed as this

    Hard Drive Specifications

    Enclosure Internal
    Capacity 500 GB
    Speed 5,400 RPM
    Interface SATA
    Form Factor
    2.5"
    Application LAPTOP
    the WD Specifications are

    Hewlett-Packard (HP) 575402-001 - 500GB 5.4K RPM SATA 2.5" Hard Drive (HDD)
    Hewlett-Packard (HP) 575402-001 - 500GB SATA Hard Disk Drive (HDD)


    Both drives asked about are 5400 RPM Drives. I'm not disputing the benefits of faster HDD's in NB but when the OP asked about 2 particular drives I don't see the point in answering a question about drives that they didn't ask about.

    They very specifically asked about 2 specific Drives and not any others so I assume that they have a reason for wanting to buy from this supplier and wants one of the drives that they asked about.

    For that Reason I didn't make any mention of Samsung, Hitachi or other drives just the HP Supplied Seagate and the HP Supplied WD that they asked about.

    +
    0 Votes
    felixq78

    I bought a Western Digital 2TB HD over a year ago and it started playing up. Took it to my local computer guy who sold it to me and he told me it was faulty. He sent it back to WD who replaced it with a new one "no questions asked" That's good warranty back up service, I'm very happy.

    +
    1 Votes
    Will S.

    I typically recommend the WD Caviar Black to my clients because of WD's warranty and return policy. They have always responded quickly and efficiently for any RMA issues.

    On the other hand, I have never done and RMA with Seagate...

    +
    1 Votes
    robo_dev

    Personally, I like WD, their warranty is better. I had to attempt data recovery on a co-worker's Seagate that had the 'click of death' two years ago (data was NOT recoverable).

    I replaced it with a WD Caviar. After two years, Windows would not start. The drive failed SMART diags BUT ALL data was recovered.

    Believe it or not, the owner had just done a full backup (as I recommended she do after losing all her data once), and when she restarted the PC that same day, Windows went BSOD, as the drive was having issues.

    I swapped it thru WD, no problem. I simply entered the serial number in their website and it said 'in warranty'...I then registered the drive to get a RMA number, shipped it to them ($10 of my cost) and it took about a week to get a replacement.

    +
    2 Votes
    RayL-NC

    I have replaced a lot of hard drives over the years, and have seen both brands fail. My current preference of the two brands at the moment is Seagate because I have seen less fail. But it seems every few years that my opinion changes based on experiences. I start seeing more and more failures of a particular brand that I used to favor, and then my opinion will sway the other direction.

    Wish you the best in your choice, and suspect either drive likely be just fine and reliable.

    +
    0 Votes
    SmartAceW0LF

    My own experiences mirror yours in this regard. These days, I never pass on the opportunity to emphasize the need for backups to my clients. Especially when replacing a faulty drive with a new one. Seems to be a coin toss which is best on any given day.

    +
    5 Votes
    SmartAceW0LF

    is that you are purchasing these drives with the HP label on them. This "seems" to indicate that you are buying OEM drives. OEM drives from either of the 2 manufacturers carry an entirely different warranty. Generally, OEM drives must be replaced through the PC mfgrs warranty. Thus, the effective warranty is only as long as the PC is covered under warranty. It has been my experience that when purchasing replacement drives, its a good idea to steer clear of OEM drives and purchase them from a reseller otherwise.

    My recommendation would be to purchase one of these 2
    www.newegg*dot*com/Product/Product.aspx?Item=N82E16822148591
    or
    http://www.newegg.*dot*com/Product/Product.aspx?Item=N82E16822136856

    Replace *dot* with .

    Both of these drives are 7200 rpm drives which equates to significant performance improvement. While I havent used any of the hybrid drives made by seagate, they do get good reviews. Of the 2 listed, The seagate is 3 years warranty and the WD is 5 years warranty. Both are less in cost than the ones you posted and the reseller is second to none in my opinion with regards to price and standing behind the products they sell.

    +
    0 Votes
    Charles Bundy

    Second [SmartAceW0LF] on OEM. Of the two laptop drives presented it seems like western digital had 20% fewer negative comments pertaining to DOA or DW2W (Dead Within 2 Weeks). They do have a three year warranty versus seagate's two year, but if the drive doesn't die within six months, both units seem reliable.

    Thus to have an edge with QA upfront I would go with Western Digital (for the two drives presented) from a third party vendor with specific warranty lengths.

    +
    0 Votes
    colecrew

    I have been building computers for over 20 years and have seen Seagate drives fail more often than Western Digital. On a normal day there are over 22 hard drives in use in my house, none of which are Seagate and the majority are over four years old. I personally have a couple of WDs that are over 10 years old and still spinning; while the Seagate drives are dead and gone.

    +
    0 Votes
    cerabus

    i also have been building systems for over 25 years. I agree,
    WD has never been a problem. I have had one grive fail, 1 terabyte, got an rma that day and had a new drives within10 days. excellent customer service with WD. I have had some of my drives over 14 years and still use them, however so small they are for long term backups now.
    I highly suggest WD drives. At my shop I have a stack of old seagates ... nuff said?

    +
    0 Votes
    dgilluly

    Seagate used to be a great company, but since they've gotten involved in Maxtor, they went downhill quickly. I recently purchased a Seagate portable hard drive, it lasted less than 6 months, and when it died it still had more than 2 years left on the warranty. They down right refused to take it for an RMA because SeaTools couldn't read it at all.

    +
    0 Votes
    robo_dev

    Maxtor is Latin for 'oops there goes all your data'.

    My experience has been that WD is better than Seagate by a country mile.

    Seagate had a HUGE issue a few years ago with the anti-wear coating on their drive platters flaking off and gumming up the drive heads. I personally worked on (attempted) data recovery on two of those drives and it did not go well.

    +
    0 Votes
    lkarnis

    I much prefer WD disks for 2 reasons.... 1. they seem to fail less often than Seagate disks and 2. WD's warranty support has been much better for me.

    WD has a local warranty depot for me so I can drop off failed drives. With Seagate, I have to mail in drives (at my cost). The other aspect is the warranty of replacement drives. Last time I checked a replacement Seagate drive has a very limited warranty (even if the failed drive still had years left on its warranty) whereas WD's replacement drive warranty is closer to the warranty the original failed drive had.

    +
    2 Votes
    info

    I've been in 'the business' for awhile as well. I've seen enough to know that ALL makes can have their ups and downs. For these arguments, most people tend to buy either for price or personal preference rather than any 'real' qualitative evidence. MY personal preference is Western Digital (even though I've experienced a few failures), but if I have to buy a Seagate, I'm not overly bothered (They work well, and I've experienced more failures only because I happened to deal with more Seagate drives!). I've had good RMA and repair experiences with both.

    As an aside, you don't 'need' to buy an HP-branded SATA notebook drive just because you have an HP notebook. Any SATA 2.5" drive will work. It's not going into a server, so arguments like, 'it has to have a special HP drive firmware' aren't valid. Check out prices, but do get a 7200rpm drive if you can for the performance...unless you REALLY need to squeeze all the battery life that you can out of it.