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usb not connected

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tmdaviss

These are generic, as you didn't actually list the HP product you are using. HP offers a '4200' in practically every equipment area. So...

* Be sure you have installed the complete driver software. Some are print only.
* Check on the permissions where the software was loaded to be sure the system AND all users have complete control of the process.
* (This may sound silly, but...) Make sure you are using a USB cable. Ethernet, parallel, and other devices will not provide 2 way traffic with most attached multifunction devices.
* Download the most recent driver available from the HP.com support site.

Try these as your simplest troubleshooting tasks.