Answer for:

USB ports strange problem?

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Awahili Guni

TWO MORE THINGS - One you can do and another if you are not comfortable in doing the first; then try the second:

First - create a restore point before proceeding - it is easier to go to Control Panel - System - then System Protection and create a restore point faster this way than anything else, just click, click, click and go - name it whatever you want, then I suggestthat you copy and paste if all possible print it out or write it down because it isn't complex or complicated.

Go to Start - Control Panel, to your Hardware Devices; scrolling down - look for ALL of your USB PORTS - right click, a pop up box will appear:

(Do this one at a time)

On the tab panel (usually the last one in most cases but sometimes it's the first one in "advanced" - but take your time to locate it), look for the Driver Info with the options (because some are in the Normal Mode and others run in the Classic Mode is the reason why I am posting in this method). Click on Driver Update, if it asks for a disk, ignore, select Windows Update or let Windows Automatically locate it for you which would include Windows Update. If it says that the driver you have is the best driver or is the updated driver.

Go to the next one and repeat it until you have completed the list of the USB Ports.

Remain online - making sure you are connected via Direct Connect (e.g. like cable connection rather than Wi-Fi / Wireless) running on the adapter (power source) and not battery.

Now in that hardware list - delete them, and reboot; when you return back online - Windows 7 will automatically will install new hardware, you will see this icon on the lower right (standard mode unless you have tweaked it); then go to Windows Update and run a Manual Mode of Windows Update which will automatically search for updates.

Much of the time, this resolves the issue.

Sometimees Windows Diagnostics aka "Windows Trouble Shooting" will automatically appear if there were issues or problems. There is another alternate mode if you do not feel comfortable in doing this:

Go to Microsoft's website and type in FIX IT - click on Windows - Select OS Version of 7 - Option Hardware and Devices, install the program and let it run and repair the issues for you.

While it will always create a restore point; in case it didn't "fix It" - but it is handy because 99.9% of the time, it does work!