It appears that the old driver and software didn't get uninstalled completely, like the ghost driver showing up. After uninstalling the driver from the printer settings folder, open device manager, show hidden drivers, and manually uninstall any old printer drivers that show up. Then after a restart reinstall all the new Ricoh drivers and software. Also, restarting the printer spooler service manually will help.
Uninstall old driver, software completely
It appears that the old driver and software didn't get uninstalled completely, like the ghost driver showing up. After uninstalling the driver from the printer settings folder, open device manager, show hidden drivers, and manually uninstall any old printer drivers that show up. Then after a restart reinstall all the new Ricoh drivers and software. Also, restarting the printer spooler service manually will help.