+ 0 Votes Some ideas... TobiF 3 years ago Anything installed or configured only for single account? Check security settings in internet settings. Do you allow scripts and different types of content? Workaround: Have you tried Mozilla FF (and perhaps VLC player)? + 0 Votes I did it all... nelsonjgil 3 years ago I have the latest flash and java versions, I checked the plug-ins and security settings and they're the same in the profiles. I also cleared the temp files, cookies, etc. Am I missing something? Perhaps a more structured approach would help, but I'm not that savvy. Do you know of a way to print or extract in a single file the IE settings so I can compare them more thoroughly? Thanks for your time + 0 Votes Compare Plug-Ins, Flash version, Java Versions robo_dev 3 years ago I would bet that the issue is more that the non-admin profiles somehow have the right browser plug-ins, or there is something different with respect to the Adobe Flash version and/or Java versions on the different profiles. I would start by going to the Sun 'Do I have Java' page from each profile, then to the Adobe page which tells you which flash version you have. I would look closely at plug-ins as well as security settings within IE. Also clear your cache, cookies, temp files, etc.