Questions

Vista backup files .fbw?

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0 Votes
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Vista backup files .fbw?

butchy1104
I recently had to reinstall Vista Premium on my laptop because it wouldn't boot to Windows. Before I did this, I had an option to backup my media files ie: music, pictures, documents. I had to use an external hard drive to do this. After I finished reinstalling Vista, I tried to restore these files onto my laptop. On my external HD, there is a folder called MINWINPC containing 15 .fbw files the first file being a .exe file. When I try to restore these files using the restore feature on Vista, it does not locate these files on my external HD. When I try to run the .exe file, it asks me to "insert the last disk." I cannot find any solution for this problem on any Vista board anywhere on the Net. Any help or suggestions would be much appreciated. Thank you.
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    0 Votes
    links

    I haven't really used vista yet, but i have been a windows user so i have experienced similar problems... My suggestion would be to try one of the following,
    1)try dumping all the backup files on to your internal hard drive and then trying to backup
    2)Try dumping it onto a CD or a USB drive

    I dunno what else you could do about it, try fiddling around some, I know it might be really annoying if it doesn't work but at least give it a try...

    If you want to buy stuff for backup, I recommend the following sit http://www.tape4backup.com

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    butchy1104

    Thank you for the suggestions. I will try both and hopefully I'll luck into a solution.

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    lyle.glover

    Hello I have the same problem. I am curious as to how you solved it. Vista would not load and only option was to use recovery manager to external hard drive. But as you stated on re-instillation the last message was insert disc? Another question is recovery manager a Microsoft product? part of Vista?

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    butchy1104

    Troy's solution worked. Just rename your files like he said and then run the .exe file. It will load up and the recovery manager will take you through the steps. The .exe file takes a while to load so be patient. But it definitely works!

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    troy

    Everyone ready to kick themselves for not thinking of this?!? I was when I finally realised!!!

    Simply put, add another "0" infront of all the files from 10 on...
    backup.010.fbw - becomes - backup.0010.fbw
    backup.011.fbw - becomes - backup.0011.fbw
    backup.012.fbw - becomes - backup.0012.fbw

    and so on and so forth. So simple most people wouldn't think of it.

    = D

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    butchy1104

    You are a life saver. This actually worked. I have been looking for a solution to this for over a month. And it was so simple!!! Thank you!

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    lyle.glover

    I am an ant amoung gods... The laptop is my girlfriends and she had 3 months worth of work not backed up (bad on her part) New to vista as i currently own macbook. So I was afraid of tinkering, i think i will now start. Again big thanks, the tech at Hp was not helpfull nor friendly??

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    butchy1104

    I, too, tried HP support and they told me the files were unrecoverable. Thank God I didn't listen to them :)

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    lyle.glover

    She (Hp Tech) advised that she does not support back up. I mentioned that on the pop up screen has compaq centre and Hp total care in the lower left corner. (I didn't ask what total care stood for) and then she wnet on to advise that Hp doesn't recommend using this backup. What other choice did I have as Vista would not load. The back up went well. I had to access the securtiy and permission in properties to get access and there are some file it won't even let me do that. So far my itunes will not accept the back up. I already backed up Itunes earlier so i am only loosing maybe 150 songs, less than 10% so not bad.

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    robb161

    Hey i ran a pc back up through the hp recovery manager to my external hdd and now i am unable to restore the file it is showing the exe and only one fwb file with a size of 24 gb .Any ideas

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    0 Votes
    robb161

    Hey i ran a pc back up through the hp recovery manager to my external hdd and now i am unable to restore the file it is showing the exe and only one fwb file with a size of 24 gb .Any ideas

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    21st.100

    I had the similar problem and it solved it with patience...
    I have 2 files on my secondary HDD

    Backup.1 (2,440 KB)
    Backup.2.fbw ( ~ 29Gb)

    As you can see that the fbw file is too big to burn onto a DVD so after like 5 hrs of being impatient....I decided to so the thing thing that the RestoreWiz ppl told the guy above to do...

    Delete/Move the following files
    -C:\Users\ YOUR ACCOUNT NAME \AppData\Local\Temp\RestoreWiz.lgg
    -C:\Users\ YOUR ACCOUNT NAME \AppData\Local\Temp\RestoreWiz.smf

    Once i did that i made sure that there was no Folder in my HDDs root called:
    System Recovery Files
    If there was i deleted it.

    and delete the shortcut they place on desktop..

    Once i did that i just ran the program, ticked all boxes (default)..and i went to sleep :S..

    I woke up and it was completed (8hrs later)

    This is a commom problem and ppl assume nothing is happening as there the status bar isnt moving (or is stuck at 0%) and the HDD light isnt flashing indicating no work is being done..

    Just leave the backup program as it is over night and it will finish...

    ________________________________________________________________________________
    Log started Saturday 2008-09-20 at 02:03:18
    Using st_log.ini: 0
    Log level: 1
    Forced flush: 0
    Compressed: 0
    Encrypted: 0
    ________________________________________________________________________________
    ________________________________________________________________________________
    [2008-09-20 02:03:18] STEP : Initialization.
    ________________________________________________________________________________
    [2008-09-20 02:03:18] INFORMATION : Create destination directory succeed
    [2008-09-20 02:03:18] INFORMATION : Repertory to restore : C:\System Recovery Files
    [2008-09-20 02:03:18] INFORMATION : Get volume filename : D:\MINWINPC\Backup Files 2008-09-18 164306\Backup.1.exe
    [2008-09-20 02:03:18] INFORMATION : Version of RestoreWiz.exe : 1.0.3.37
    [2008-09-20 02:03:18] INFORMATION : File skin.smf extract successfully.
    [2008-09-20 02:03:18] INFORMATION : File filetypes.ini extract successfully.
    [2008-09-20 02:03:18] INFORMATION : File restorewiz.lgg extract successfully.
    [2008-09-20 02:03:18] INFORMATION : English is the user language./r/n If language doesn't exist in lgg file, the language is english.
    [2008-09-20 02:03:18] INFORMATION : Pictures extension : .jpeg .tiff .xbm .svgz .24b .2bp .2d .301 .3ds .3th .73i .82i .83i .85i .86i .89i .8ba .8bp .8xi .92a .92i .9xi .ab3 .adi .aec .aed .ahs .ai .art .bif .bil .bm .bmp .br3 .br4 .br5 .bsk .btf .bw .cad .cam .cci .cck .cdr .cdt .cfp .cga .cgm .clp .cmu .cmx .cov .cp8 .cph .cpi .cpt .cr2 .crw .cs1 .cs4 .ct .ctb .cvp .cvr .cvx .dc2 .dc5 .dcm .dcx .det .dfx .dgn .dib .dim .djv .dng .dpx .drt .drw .dsf .dwg .dws .dwt .dwx .dwz .dxb .dxf .dxx .efx .ega .egm .emf .emo .emz .eps .exp .exr .eya .fax .fh .fh3 .fh4 .fh5 .fh6 .fh7 .fh8 .fh9 .fhc .ft7 .ft8 .ft9 .fxd .fxr .g3f .g3n .gbt .gcd .gem .gfb .gfm .gif .gis .goo .gry .hot .hpl .hrf .hrz .icb .ico .ief .ifc .iff .igf .im .im1 .im7 .im8 .imj .imt .imx .j2c .j2k .jb2 .jbg .jfi .jfx .jif .jmh .jng .jp2 .jpc .jpe .jpg .jpm .jpx .jsl .jtf .kdk .kfx .kic .kpx .kqp .lbm .ldf .lm8 .lpp .lv .lwf .lwo .lws .mdi .mix .mrw .msp .ncr .nef .nib .nic .npm .odi .oil .onx .opd .orf .otb .oti .p3d .pbm .pc2 .pc3 .pcc .pcd .pcg .pcs .pct .pcx .pd1 .pd2 .pd3 .pd4 .pd5 .pd6 .pd7 .pd8 .pd9 .pda .pdd .pdn .pdp .pdw .pfr .pgm .pic .pig .pix .pjp .plt .png .pnm .pov .pp4 .pp5 .ppm .prt .ps .psb .psd .psp .pwp .pxr .qti .raf .ras .raw .rf .rgb .rle .rpx .s1g .s1j .s1n .sda .sfw .sgi .sjp .skf .slb .sld .spe .spn .srf .svg .sxd .sy3 .tcw .tdi .tef .tga .thb .thm .tif .tim .tnl .tub .u3d .ucg .udi .ufo .upf .upx .uvp .vda .vec .vel .vff .vfl .vga .vgr .vml .wbm .wd .wdp .wi .wif .wmf .wpg .wpw .x3f .xcf .xif .xim .xjt .xwd .yuv
    [2008-09-20 02:03:18] INFORMATION : Musics extension : .acm .aiff .midi .cda .aifc .aac .m4a .m4b .a3k .aa .abs .ac3 .ahx .aif .amr .aob .ape .au .avr .b4s .dls .dus .emp .far .fla .it .kar .la .la1 .lav .lqp .lqt .lsl .lwz .m1a .m2a .m3a .m3u .m4a .m4b .m4p .mad .mdz .med .mid .mjf .mka .mlp .mnd .mod .mp1 .mp2 .mp3 .mpc .msq .mtm .mus .myr .ntx .nxt .ogg .oma .omc .omg .pcm .pls .pna .ra .ram .rm .rmi .rmj .rmm .rmp .s1m .s3m .sd2 .se .sfr .sib .sid .smi .snd .sng .swa .tfx .thx .tta .vbk .vmf .voc .vox .vqf .w64 .wav .wax .wma .xm .xmf
    [2008-09-20 02:03:18] INFORMATION : Videos extension : .mpeg .rv9 .wmd .wpl .mp2v .mpv2 .divx .3g2 .3gp .afl .asf .asx .avi .d2v .dcr .dif .dmv .dvd .dvr .dvx .flc .flm .flv .flx .fmv .gvi .gvp .ifo .ivf .jmf .jmm .lsf .lsx .m1s .m1v .m2v .m4v .mkm .mkv .mmv .mng .mov .mp4 .mpa .mpe .mpg .mqv .nsv .ogm .omf .ppj .qt .qtc .qtl .qtm .qtv .rmx .rnx .rp .rts .rv .rvx .s11 .s14 .s1q .smo .ssm .ssw .swf .tmi .ts .vcr .vfw .vid .viv .vob .vro .wm .wmp .wmv .wmx .wvx
    [2008-09-20 02:03:18] INFORMATION : TV extension : .dvr-ms
    [2008-09-20 02:03:18] INFORMATION : Documents extension : .acl .ade .adn .ag4 .ans .dic .wbd .xl* .vs* .wmz .cdg .html .zip .rar .ace .info .py .pyo .enc .php .asp .pyw .1 .rc .policy .pcl .cer .pth .xslt .123 .1pe .1ph .3tf .abw .adp .asc .asm .ast .aww .bdb .bsw .bud .bv1 .bv2 .bv3 .bv4 .bv5 .bv6 .bv7 .bv8 .bv9 .c .cpp .css .csv .cw3 .cwk .cwl .cws .cxx .db2 .db3 .db4 .dbf .dbs .ddb .def .des .diz .doc .dot .dox .dta .dvi .dwf .dz .ebo .edd .edn .etd .evy .ext .ezs .faq .fdf .flp .fm .fm1 .fm3 .fmf .fmo .fmt .fp3 .fp5 .fp7 .fpt .frt .frx .fsl .fsx .fx .gdb .gph .gth .h .hpp .htc .htm .hwp .hxx .hz .ics .iif .inc .ind .jtd .jtx .lit .log .lst .ltx .lwd .lwp .m10 .m11 .m12 .m14 .m15 .maf .mar .mbf .mcw .mdb .mde .mf .mhp .mht .mn1 .mn2 .mn3 .mn4 .mn5 .mn6 .mn7 .mn8 .mn9 .mny .mpd .mpp .mpt .mst .msw .mw .nvr .nws .oas .obd .obt .odb .odc .odf .odg .odm .odp .ods .odt .ofc .ofn .ofx .ond .one .otc .otf .otg .oth .otp .ots .ott .p65 .pcw .pdf .plg .pm3 .pm4 .pm5 .pm6 .pmd .pmt .pot .ppg .ppi .pps .ppt .ppv .ppz .pqf .pt4 .pt5 .pub .pwd .pwi .pwz .pxl .pxt .q00 .q01 .q02 .q03 .q04 .q05 .q06 .q07 .q08 .q09 .q10 .q98 .q99 .qb1 .qba .qbb .qbr .qbw .qcd .qch .qdb .qdf .qdi .qdt .qef .qel .qfl .qfx .qif .qix .qmd .qml .qmt .qnx .qpb .qpp .qpw .qsd .qtx .qw5 .qw6 .qxd .qxp .qxt .rpc .rpt .rtf .s1a .s1e .s1h .scp .sct .sdc .sdd .sdp .sds .sdw .sed .sgl .shw .skd .skp .smf .sml .smt .snp .snt .spm .spo .spw .sql .srb .stc .std .stw .sxc .sxg .sxi .sxl .sxm .sxp .sxw .syk .t01 .t02 .t03 .t04 .t05 .t06 .t07 .t08 .t09 .t10 .t98 .t99 .ta0 .ta1 .ta2 .ta3 .ta4 .ta5 .ta6 .ta7 .ta8 .ta9 .tab .tax .tbt .tdt .tex .thp .tmd .tsv .tuw .tvl .twp .tx8 .txf .txt .udb .uks .uml .ups .utl .vcf .vdx .vmb .vor .vrd .vsd .vsl .vsr .vss .vst .vsw .vsx .vtx .w51 .w60 .w61 .wb1 .wb2 .wb3 .wbk .wcm .wdb .wg2 .wiz .wk1 .wk3 .wk4 .wkb .wks .wls .wp4 .wp6 .wpd .wps .wpt .wri .wrk .wrl .wrz .wtx .wvw .x .xdr .xdw .xfd .xl .xlb .xlc .xlk .xlr .xls .xlt .xlv .xlw .xmi .xml .xps .xs3 .xs4 .xs5 .xsd .xsl .xsn
    [2008-09-20 02:03:18] INFORMATION : Mails extension : .dbx .nab .ldif .rwz .mbx .msg .contact .eml .fol .mai .msg .oab .oft .pab .pst .smd .wab .url
    ________________________________________________________________________________
    [2008-09-20 02:03:18] STEP : Wizard creation.
    ________________________________________________________________________________
    [2008-09-20 02:03:18] INFORMATION : Begin of creation.
    [2008-09-20 02:03:18] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:18] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:18] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:18] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:18] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:18] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:19] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:19] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:19] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:19] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:19] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:19] INFORMATION : Succeed end of creation.
    ________________________________________________________________________________
    [2008-09-20 02:03:19] STEP : Welcome to restore wizard.
    ________________________________________________________________________________
    ________________________________________________________________________________
    [2008-09-20 02:03:20] STEP : User choose types of files to restore.
    ________________________________________________________________________________
    ________________________________________________________________________________
    [2008-09-20 02:03:21] STEP : Confirmation of destination for restoration.
    ________________________________________________________________________________
    [2008-09-20 02:03:22] INFORMATION : Create shortcut on desktop for destination directory succeed
    ________________________________________________________________________________
    [2008-09-20 02:03:22] STEP : Scan of hard drive to archive.
    ________________________________________________________________________________
    [2008-09-20 02:03:22] INFORMATION : Progress bar tourned.
    [2008-09-20 02:03:22] INFORMATION : Thread for scan archive to extract informations is opened.
    [2008-09-20 02:03:22] INFORMATION : Value of include extensions : .jpeg .tiff .xbm .svgz .24b .2bp .2d .301 .3ds .3th .73i .82i .83i .85i .86i .89i .8ba .8bp .8xi .92a .92i .9xi .ab3 .adi .aec .aed .ahs .ai .art .bif .bil .bm .bmp .br3 .br4 .br5 .bsk .btf .bw .cad .cam .cci .cck .cdr .cdt .cfp .cga .cgm .clp .cmu .cmx .cov .cp8 .cph .cpi .cpt .cr2 .crw .cs1 .cs4 .ct .ctb .cvp .cvr .cvx .dc2 .dc5 .dcm .dcx .det .dfx .dgn .dib .dim .djv .dng .dpx .drt .drw .dsf .dwg .dws .dwt .dwx .dwz .dxb .dxf .dxx .efx .ega .egm .emf .emo .emz .eps .exp .exr .eya .fax .fh .fh3 .fh4 .fh5 .fh6 .fh7 .fh8 .fh9 .fhc .ft7 .ft8 .ft9 .fxd .fxr .g3f .g3n .gbt .gcd .gem .gfb .gfm .gif .gis .goo .gry .hot .hpl .hrf .hrz .icb .ico .ief .ifc .iff .igf .im .im1 .im7 .im8 .imj .imt .imx .j2c .j2k .jb2 .jbg .jfi .jfx .jif .jmh .jng .jp2 .jpc .jpe .jpg .jpm .jpx .jsl .jtf .kdk .kfx .kic .kpx .kqp .lbm .ldf .lm8 .lpp .lv .lwf .lwo .lws .mdi .mix .mrw .msp .ncr .nef .nib .nic .npm .odi .oil .onx .opd .orf .otb .oti .p3d .pbm .pc2 .pc3 .pcc .pcd .pcg .pcs .pct .pcx .pd1 .pd2 .pd3 .pd4 .pd5 .pd6 .pd7 .pd8 .pd9 .pda .pdd .pdn .pdp .pdw .pfr .pgm .pic .pig .pix .pjp .plt .png .pnm .pov .pp4 .pp5 .ppm .prt .ps .psb .psd .psp .pwp .pxr .qti .raf .ras .raw .rf .rgb .rle .rpx .s1g .s1j .s1n .sda .sfw .sgi .sjp .skf .slb .sld .spe .spn .srf .svg .sxd .sy3 .tcw .tdi .tef .tga .thb .thm .tif .tim .tnl .tub .u3d .ucg .udi .ufo .upf .upx .uvp .vda .vec .vel .vff .vfl .vga .vgr .vml .wbm .wd .wdp .wi .wif .wmf .wpg .wpw .x3f .xcf .xif .xim .xjt .xwd .yuv.acm .aiff .midi .cda .aifc .aac .m4a .m4b .a3k .aa .abs .ac3 .ahx .aif .amr .aob .ape .au .avr .b4s .dls .dus .emp .far .fla .it .kar .la .la1 .lav .lqp .lqt .lsl .lwz .m1a .m2a .m3a .m3u .m4a .m4b .m4p .mad .mdz .med .mid .mjf .mka .mlp .mnd .mod .mp1 .mp2 .mp3 .mpc .msq .mtm .mus .myr .ntx .nxt .ogg .oma .omc .omg .pcm .pls .pna .ra .ram .rm .rmi .rmj .rmm .rmp .s1m .s3m .sd2 .se .sfr .sib .sid .smi .snd .sng .swa .tfx .thx .tta .vbk .vmf .voc .vox .vqf .w64 .wav .wax .wma .xm .xmf .mpeg .rv9 .wmd .wpl .mp2v .mpv2 .divx .3g2 .3gp .afl .asf .asx .avi .d2v .dcr .dif .dmv .dvd .dvr .dvx .flc .flm .flv .flx .fmv .gvi .gvp .ifo .ivf .jmf .jmm .lsf .lsx .m1s .m1v .m2v .m4v .mkm .mkv .mmv .mng .mov .mp4 .mpa .mpe .mpg .mqv .nsv .ogm .omf .ppj .qt .qtc .qtl .qtm .qtv .rmx .rnx .rp .rts .rv .rvx .s11 .s14 .s1q .smo .ssm .ssw .swf .tmi .ts .vcr .vfw .vid .viv .vob .vro .wm .wmp .wmv .wmx .wvx .dvr-ms .acl .ade .adn .ag4 .ans .dic .wbd .xl* .vs* .wmz .cdg .html .zip .rar .ace .info .py .pyo .enc .php .asp .pyw .1 .rc .policy .pcl .cer .pth .xslt .123 .1pe .1ph .3tf .abw .adp .asc .asm .ast .aww .bdb .bsw .bud .bv1 .bv2 .bv3 .bv4 .bv5 .bv6 .bv7 .bv8 .bv9 .c .cpp .css .csv .cw3 .cwk .cwl .cws .cxx .db2 .db3 .db4 .dbf .dbs .ddb .def .des .diz .doc .dot .dox .dta .dvi .dwf .dz .ebo .edd .edn .etd .evy .ext .ezs .faq .fdf .flp .fm .fm1 .fm3 .fmf .fmo .fmt .fp3 .fp5 .fp7 .fpt .frt .frx .fsl .fsx .fx .gdb .gph .gth .h .hpp .htc .htm .hwp .hxx .hz .ics .iif .inc .ind .jtd .jtx .lit .log .lst .ltx .lwd .lwp .m10 .m11 .m12 .m14 .m15 .maf .mar .mbf .mcw .mdb .mde .mf .mhp .mht .mn1 .mn2 .mn3 .mn4 .mn5 .mn6 .mn7 .mn8 .mn9 .mny .mpd .mpp .mpt .mst .msw .mw .nvr .nws .oas .obd .obt .odb .odc .odf .odg .odm .odp .ods .odt .ofc .ofn .ofx .ond .one .otc .otf .otg .oth .otp .ots .ott .p65 .pcw .pdf .plg .pm3 .pm4 .pm5 .pm6 .pmd .pmt .pot .ppg .ppi .pps .ppt .ppv .ppz .pqf .pt4 .pt5 .pub .pwd .pwi .pwz .pxl .pxt .q00 .q01 .q02 .q03 .q04 .q05 .q06 .q07 .q08 .q09 .q10 .q98 .q99 .qb1 .qba .qbb .qbr .qbw .qcd .qch .qdb .qdf .qdi .qdt .qef .qel .qfl .qfx .qif .qix .qmd .qml .qmt .qnx .qpb .qpp .qpw .qsd .qtx .qw5 .qw6 .qxd .qxp .qxt .rpc .rpt .rtf .s1a .s1e .s1h .scp .sct .sdc .sdd .sdp .sds .sdw .sed .sgl .shw .skd .skp .smf .sml .smt .snp .snt .spm .spo .spw .sql .srb .stc .std .stw .sxc .sxg .sxi .sxl .sxm .sxp .sxw .syk .t01 .t02 .t03 .t04 .t05 .t06 .t07 .t08 .t09 .t10 .t98 .t99 .ta0 .ta1 .ta2 .ta3 .ta4 .ta5 .ta6 .ta7 .ta8 .ta9 .tab .tax .tbt .tdt .tex .thp .tmd .tsv .tuw .tvl .twp .tx8 .txf .txt .udb .uks .uml .ups .utl .vcf .vdx .vmb .vor .vrd .vsd .vsl .vsr .vss .vst .vsw .vsx .vtx .w51 .w60 .w61 .wb1 .wb2 .wb3 .wbk .wcm .wdb .wg2 .wiz .wk1 .wk3 .wk4 .wkb .wks .wls .wp4 .wp6 .wpd .wps .wpt .wri .wrk .wrl .wrz .wtx .wvw .x .xdr .xdw .xfd .xl .xlb .xlc .xlk .xlr .xls .xlt .xlv .xlw .xmi .xml .xps .xs3 .xs4 .xs5 .xsd .xsl .xsn .dbx .nab .ldif .rwz .mbx .msg .contact .eml .fol .mai .msg .oab .oft .pab .pst .smd .wab .url .
    [2008-09-20 02:03:22] INFORMATION : Value of exclude extensions. (.tmp add) : .tmp.
    [2008-09-20 02:03:27] INFORMATION : Make file list to restore succeed.
    [2008-09-20 02:03:27] INFORMATION : Number of files : 95953.
    [2008-09-20 02:03:38] INFORMATION : Size of restoration : 750 MB
    ________________________________________________________________________________
    [2008-09-20 02:03:38] STEP : Restoration of archive.
    ________________________________________________________________________________
    [2008-09-20 02:03:38] INFORMATION : Thread for restore is opened.
    [2008-09-20 06:26:34] INFORMATION : Restoration succeed.
    ________________________________________________________________________________
    [2008-09-20 09:01:22] STEP : Wizard exit.
    ________________________________________________________________________________
    [2008-09-20 09:01:22] INFORMATION : Process exit after a success.
    ________________________________________________________________________________
    Log ended Saturday 2008-09-20 at 09:01:22
    ________________________________________________________________________________


    AS YOU CAN SEE, IT DIDNT TELL ME WHICH FILES ITS RECOVERED, IF YOU GET THE "Thread for restore is opened. " THE PROGRAM IS WORKING, Leave it for 8-12hrs and see what has happened....

    +
    0 Votes
    wleddy

    I have a backup that listed Backup.1 and Backup.2.fwb. When I first ran this program, it did not get off 0% after 5 minutes and I shut it down. When I went to restart by double clicking Backup.1 it would not do anything. The advice form 21st.100 was bang on. delete the new folder System Restore that the back up program creates. This will delete the two files RestoreWiz.lgg and RestoreWiz.smf. Once these are deleted, the back up program will work again.

    It will sit on 0% for about 10 minutes and then it will start to recover the files. Will take about 8 hours to complete. It will not reinstall your programs, but all your data will be available to you. You do not have to rename your back up files with `0`to make this work.

    Thanks to 21st.100. You saved me a lot of work.

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    m.webb

    THANKS TROY, BUT THE SOLUTION DOESN'T WORK FOR ME AS MY LIST OF *.FBW FILES ONLY GOES TO
    FBW.007; ANY OTHER IDEA ON WHAT MIGHT WORK. HATE TO LOSE THE 25 GB OF PICS AND MOVIES. The only part of the backup and restore process that didn't work was the restore part. I've since done a full file back-up and the restore files are all labelled *.zip

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    troy

    You first may need to:
    A) Ensure you are at least a system administrator.
    OR
    B) run program in compatibility mode for XP (SP2)
    OR
    C) Disable the stupid useless security rubbish on vista for the duration of restore.

    Try the above methods to restore, but the solution I posted was only a fix for 10+ sets, and this error simply sounds like a corruption/failure during the backup. If so, you should probarbly attempt to find another program that allows you to browse the sets for what you want, or converting them to .iso files, as several backup programs can read .iso sets and browse graphically.
    Note: If you attempt the .iso method, please create multiple copies of your backup files in case of data corruption.

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    slatter_man

    Hi,

    I had exactly the same problem as m.webb and cant restore the .fwb files. Troys solution didnt work in my case either as I only have one .fbw backup file.

    HP support said the .fbw file is related to the recovery partition and that the files cant be restored. Thats contrary to what some of the guys on this thread have experienced with 10+ files so it seems this is a really new problem and HP have no idea where to start.

    I was hoping m.webb might have had some luck and found a solution?

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    juliorodriguez777

    I do have the same problem and I dont want to lose these files if u find anything let me know please.

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    slatter_man

    Hi juliorodriguez,

    Im afraid I havnt found a solution yet. I got this reply from HP online support:

    "Thank you for writing back.

    I would like to inform you that, .fbw files are related to recovery
    partition. If these files are saved to external hard drive while
    performing the backup on notebook , it is not possible to restore those files back to hard drive on notebook from the external hard drive."

    I then emailed Softthinks the company that created RestoreWiz, they replied with the solution Troy posted here. I told them this didnt work in my case and they replied again asking for information on the SMINST folder and specifically what version app I was using on my C:...I've got no idea what the SMINST folder contains and I havnt heard from them again. Maybe you guys should email them to show this is a widespread problem? Have a look on the web and mail to the US and European departments.

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    hakenkreuz.ss

    hi guys.
    i don't know much about computers and all that... but i'm gonna explain the stupidity i did
    ....
    I tried the same and it didnt' work for me either. But you know, we all want our files back so ... i didn't know what to do when i said "i'm just gonna do one more thing and if it doesn't work i'm gonna do nuthin' with this crap."
    i had all the files in my pc (with its system recovered) again but vista couldn't read/reconize them; i also had this `back up` (that's what you call it in english, right?) in my external HD.
    So i went picking all the `unreadable` files up from my pc to the HD again...

    It was sort of a stupid work, but Vista could get them. x)

    GLuck.

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    tidoo2001

    Sounds as though you got it to work by dragging the fikles from the External HD to you C;\ drive. I wasn't that lucky. Sound to me like we have a class action lawsuit on out hands! Who's with me?
    Tim D.
    VA Beach, VA

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    hanzoumeda

    we ought to gather support from other victims of this bullsh and file a class action lawsuit.

    The recovery only gave me one file which is Backup.002.fwb with a Backup.1.exe file to open it. I backed up a lot of sh and it was all compressed into 3.99GB?! That's a bunch of sh.

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    globalee

    Yeah i am with u class action lawsuit. I have been victimized of the same shat and was on the phone with HP tech support for about 2hrs demanding that they do something.
    They said it will cost $59 and they could assist me in trying to recover but no guarantee. HP it absolutely preposterous. Let's push this lawsuit, i'm all for it!

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    arga.sam

    if the files do restore but do not open...then all that is required is to right click on the folder go to the properties tab and then go to security and add your current user as one with full access...and this should do the trick...it did it for me!!

    Gud luck

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    tidoo2001

    So Troy,
    I have to ask... How does renaming these "FBW" files allow the backup software to recognize the folder and/or the files? My files were backed up to an external HD before restoring Vista with self made restore disks. Using conventional or advanced restore procedures has failed on every level. I even copied all the files to my C:\ drive at HP's recommendation. Now HP refuses to return my calls or emails. I have 16 files all about 3.86GB each and one Backup001.exe that are totally useless at this moment.

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    troy

    The softthinks restore program looks for the backup files by tag, or name, and as the first ones have a 00 at the front, it keeps searching using the criteria.
    The code in the app searches for Backup.00*.fbw, and then organises it's findings in ascending order.
    It then knows where to finish as the final entry, backup.0016.fbw as an example, is coded into the .exe program.
    I hope this is enough to assist you in understanding how and why the solution should work, and why the original set does not.

    Troy

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    butchy1104

    Troy's solution worked for me. I know that for most of you it doesn't. But no matter what HP tells you, these files ARE recoverable. Don't erase them because I have a feeling a solution will be forthcoming and it's better to be safe than sorry.

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    That is the solution of a free and open mind. You are able to watch a problem from different views.
    I'm a little bit jealous that you find a solution before me :)
    So, another big "THANK YOU!",
    this time from Italy.
    CIAO! GRAZIE!!!!

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    dlewis

    Everybody chant...TROY....TROY....TROY !!! I happened on this site after a google search and am I ever glad I did. I too backed up over 230 GB from my tower's hard drive onto a USB drive and had the same issues. Couldn't get anything to work. I copied the files from the external drive to my newly cleared internal drive then added a 0 to all file names starting with 010. The recovery program then recognized the files. 7 hours later I have all of my important files back. Thank you VERY much for your suggestion Troy !! You are the man !!!!!

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    lamant

    Dear Troy,

    I also have this problem. I can't get to my private data files which were saved by the HP Recovery Manager. I also tried all the solutions which were given here, for example I added the zeros in the file names. But the .exe-file doesn't react.

    Perhaps you can help me?

    Sorry for my english...

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    rebafan

    Thanks to locbones on the HP forums... (not sure if I am allowed to send links for sites off of techrepublic.com ) They said this:
    "Situation 2: You have less than 10 "FBW" files, or 1 large file, in which they are too big for a cd/dvd/blue-ray/. You receive a message, "Please insert Disc #1":

    Solution 2: You must make sure all of your "FBW" files have no 0's in them, they must read backup.2.fbw, backup.3.fbw, etc. Make sure you have the file msvcr71.dll(preferrably in the same folder as your backup files). Make sure the backup.1.exe file is in the same folder with your backup files(whether its on the external hard drive or the PC shouldnt matter, as long as they are together)

    Quick Summary: 80+% of the problems(ignoring the ridiculously long backup/restoral time) with this program is how it looks for the backup files. It does not let you select where the files are, instead automatically looks for the SPECIFIC file name. Therefore, due to the program's mechanics, removing the 0's or adding them is ESSENTIAL to allowing the program to find the backup files correctly. Burning the backup files to a cd/dvd IS NOT necessary. Booting it into safe mode, copying files to the host hard drive(non-external), is not necessary and will end up frustrating you even more. I recommend leaving the backup.exe and the FBW files on your external hard drive and downloading or copying msvcr71.dll into that folder if it's not there already. This should solve most problems."

    I had already moved the backup.1.exe and backup.1.fbw to my regular hard drive because I took the external to fry's electronics and IN CASE they lost the files etc, wanted to have the files handy IN CASE I found a solution through all the threads etc I have been reading.
    I changed the name of my backup.1.fbw file to backup.2.fbw added the msvcr71.dll file to the folder that both the backup.1.exe and the fbw file was in, double clicked the backup.1.exe file ... after just over an hour the window said it was restoring the files. I let it run all night... woke up the files were at 48% got back hope at 6PM last night and ALL the files were completely restored from the backup file.
    SO, in my case only having the 1 64 gig fbw file, insuring there was no backup.1.fbw but instead the file was a backup.2.fbw copying the dll into the folder and setting the compatibility of the backup.1.exe to windows XP (as an extra measure) worked to solve the problem. Although the people at Fry's couldn't fix it the problem is solved for me and I hope posting this information (thanks to locbones on the HP forums someone else with the same problem will be able to retrieve their important documents, pictures etc. as well.
    Thank you to EVERYONE who has posted about this problem throughout techrepublic in order to assist others with the program glitches in the program.

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    Tlweber1416

    THANKS MAN YOU ARE A LIFE SAVER...THANK YOU SO MUCH!!!!!!

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    nickymac

    Hi I have read many thread on this subject as I too have the same problem. I backed up from the Hp Backup Manager to and external hard drive, and got a new hard drive and re formatted vista, now guess what! Yes I can't open any of my files on the external hard drive. I too have a backup.1.exe file and a backup.2 fwb file, I have tried everything, now I have just double clicked the exe application and it lets me go to the HP Recovery wizard and I have chosen to restore all files, it is now just sitting at a blank recovery screen, where it says click exit to finish, it's not flashing, making any busy sound etc.. is this the blank screen that you mention you had for an hour before it you got the message that it was restoring the files?
    Please let it be, have precious photos of my little ones.. that's all I really care about

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    Dr. Arun

    I tried the same but still did not work.
    1. Is it because there was only onle file
    2. May be the numbering was just 001 and not 010.
    3. May be because the fwb file is in the internal HDD itself but as a partitioned disk.

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    seanferd

    But I wouldn't worry about numbering since you do have only the two files. It sounds like the whole point is to keep them in order when looking at them sorted by name.

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    tidoo2001

    We are all victims of this screwed up HP / VISTA mess.
    I imagine they'll eventually find a solution but I have not been able to since MARCH. Thnakfully I only love a handful of MP3 files I had recently converted from CD.
    Manual back ups rule... Never trust software to do what must be done with diligence and care. Share the wealth if you find and answer.

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    Eddie_K_Lee

    Aloha Folks,

    I had the same problem, I did what Troy said to do and was able to get 6% of the recovery, then it asked me to "Please insert the disc #2", I burned the 2nd file (Backip.0002.fbw) and stick it in and nothing happens. I had a total of 18 files. Any ideas?

    Thanks,

    Eddie

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    Eddie_K_Lee

    False alarm! I was finally able to do the recovery successfully! The thing I did wrong was I added the "0" after all the "Backup.0*", you don't need the extra "0" on the first 10 files:

    Backup.001.exe
    Backup.002.fbw
    Backup.003.fbw
    Backup.004.fbw
    Backup.005.fbw
    Backup.006.fbw
    Backup.007.fbw
    Backup.008.fbw
    Backup.009.fbw
    Backup.0010.fbw
    Backup.0011.fbw
    Backup.0012.fbw
    Backup.0013.fbw
    Backup.0014.fbw
    Backup.0015.fbw
    Backup.0016.fbw
    Backup.0017.fbw
    Backup.0018.fbw

    Good luck to those of you still didn't get it to work yet.

    Eddie

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    m.webb

    I've found another solution that while not ideal seems to get the files back at least. I connected my ext HD to a computer running Windows XP, and ran the back-up file. I then transferred the files to my original computer running Visa Premium.

    At least I got back the video and picture files, and data files that I was most concerned about losing.

    I suspect that the restore program that HP included on laptops with Vista was originally designed to run with XP.

    Murray

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    alslush

    I found the solution! If you read the small print on the recovery disk instructions, you are supposed to back up your data on a CD or DVD. I didn't read this and backed mine up on an external hard drive. Bad move. I wasn't able to restore my files.

    Now I have the fix. First, copy EACH of the files onto its own DVD. (don't try to fit 2 onto a DL dvd--it won't work--I tried that). Copying these huge backup files (~3.5GB each)is very time-consuming, but it's the only way to get your files restored. So now you have one disk for each of the files in your backup folder (I had nine disks-my files ranged from backup.001.fbw to .009)

    Next, reboot your computer in Safe Mode (continually click on the f8 key until the menu appears so you can make that selection as your computer is rebooting). Once Windows has started in Safe Mode, put in the DVD containing the first file--the one called backup.001.exe. Open "my computer" and double click on the file to start it. The recovery manager panel appears, and your DVD is ejected. You're then asked to put in your last disk. (mine was backup.009.fbw. Yours may be different.) The "NEXT" button on the recovery manager panel will activate. Click it, and you're on your way! You'll be prompted for each of your disks in descending order.

    I spent about 6 hours total with HP support, and no one was able to help me. I figured this out on my own, I hope it works for you!

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    tidoo2001

    HP support Sticks on all levels. First from the US team and followed up by their designated 3rd world outsourced, terrorist supporting nation of choice. Non of them identified the solution. Screw corporate outsourcing to terrorist harboring countries. If this is the solution you are a computer GURU of the 10th order.

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    alslush

    Please let us know if it worked for you. It worked perfectly for me. Again--ya gotta do it in Safe Mode, or Vista and the backup restore will fail.

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    utopian_power

    I had the same problem with the *.FBW file. I backed up my info with Vista on an external USB HD. There were 16 files about 3.5 Gigs each. I burned each of the files on their own DVD's. But all the files from #10 to #16 I renamed with an additional 0. So for example Backup.016.fbw became Backup.0016.fbw. For some reason the software looks for the two zeros when it loads the disks. I then restarted the computer in SAFE MODE with the wifi and everything else off. I inserted disk one and went to the CD drive and opened the Backup file #1 which then asked for the last CD #16 then from there it loaded sucessfully. I now have all my data back. I hope this helps.

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    jesse.best

    I tried loading my back up files to disks and loading the computer threw safe mode on them, and it brings up the recovery manager that i believe i am supposed to use, but the program will not let me click the next button to start the restore process. I read on another thread that I need to make the back up disks bootable, but how would I go about doing that? I couldn't find any ways to go about it through roxio, nero, or casper. Any suggestions anyone???

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    MaverickRansom

    So does anyone have a viable option because none of these worked for me! I cannot change my files to make them 0001.fbw and when in start up mode--doesn't work. I have copied them to hd- no luck. I am convinced that this is all BS and that there isn't a solution and that HP is seriously just screwing with us to see how long we will try to figure out solution. Same thing with DC jack on a previous voyage. HP just wants to screw the consumer and that is all there is to it!!!!!!!!

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    ComputerCookie

    I rarely use Vista, but I have seen this problem before.

    I suggest you post a NEW question and someone may be able to help you, as it is your post is buried amongst thirty other posts, most of them are over a year old.

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    alslush

    The reason you are being asked to "insert the last disk" is that recovery assumes that you made your backup onto DVDs or CDs. The program will not restore your files from your external hard drive. Here's what I did, and it worked:

    First, copy EACH OF YOUR .FBW FILES ONTO ITS OWN DVD. (don't try to fit 2 onto a DL dvd--it won't work--I tried that). You have 15 files, so you should end up with 15 disks. Copying these huge backup files (~3.5GB each)is very time-consuming, but it's the only way to get your files restored.

    So now you have one disk for each of the files in your backup folder (I had nine disks-my files ranged from backup.001.fbw to .009)

    Next, reboot your computer in Safe Mode (continually click on the f8 key until the menu appears so you can make that selection as your computer is rebooting).

    Once Windows has started in Safe Mode, put in the DVD containing the first file--the one called backup.001.exe. Open "my computer" and double click on the file to start it. The recovery manager panel appears, and your DVD is ejected.

    You're then asked to "insert your last disk." (mine was backup.009.fbw. Yours will be disk 15)

    The "NEXT" button on the recovery manager panel will activate. Click it, and you're on your way! You'll be prompted for each of your disks in descending order.

    Good luck!

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    jesse.best

    Thats exactly what I have been trying. The recovery manager pannel appears and it tells me to click the next button, but nothing happens when I do click it. The DVD is not ejected and I am not prompted to insert my last disc. Thats why I was wondering if making my discs bootable would change any of that, or if there was a better option.

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    hanzoumeda

    [2008-08-15 18:29:48] STEP : Change the CD.
    ________________________________________________________________________________
    [2008-08-15 18:29:48] INFORMATION : Thread for wait correct CD is opened.
    [2008-08-15 18:29:48] INFORMATION : Wait correct media
    [2008-08-15 18:29:48] *** ERROR *** : Eject support failed. GetLastError() Returned : This network connection has files open or requests pending.

    I finally got the stupid thing to run, but it stops on the screen that says Scanning for files to restore: Please insert disk #1

    The stupid green bar has been going back and forth for the longest damn time now, but nothing is restoring. What's up?

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    rebafan

    I was having the same issues as you have listed above, including the error you show and it is I believe because the PC is looking for the backup to be on a CD or DVD in the disk drive and not finding anything...
    IF you have the files on an external drive, try what I have posted from the HP forums in the following thread:
    http://techrepublic.com.com/5208-7343-0.html?forumID=102&threadID=270426&tag=rbxccnbdisc1

    Hope this helps some others with the problem I paid $150 to fix and got nothing until reading the HP forum and again trying it myself.

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    imuh

    Is it possible to copy fbw file (about 4 GB) to DVDs or CDs?

    please tell me how to do it

    thanks

    imuh

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    george1

    Run your pc in safe mode.
    after that, My computer, external hard drive E or wherever, find the folder MINWINPC run the .exe and thats it. there is no reason to burn fbw files in dvd. after than you will have your files restored in C

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    nhzname33

    I followed your post above and I do have files restored in C but I don't see my documents, pictures, etc. Did I miss something? Am I looking in the wrong place? In the MINWINPC folder I have backup.1 and backup.2fbw. The .fbw file is where I have 2.55 GB of info, this is probably where my stuff is, but I can't seem to open or restore. Help!

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    bpmckenna

    I have the same issue with only the backup.1 and backup.2fbw files. I copied the files from my external USB HD to individual DVDS. I have renamed them with the 00 prefix per the previous posts. I can get the utility to run, but when I insert disk one after being prompted for it, the utility dies. I have tried it on a windows xp pro machine as well with the same result. If someone has found a solution to this problem, please let me know I would really appreciate the help....

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    tidoo2001

    If you read all of the links you'll find the answer. I started this question over year ago. Take the time to read the solution which is actually quite simple.

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    bpmckenna

    I have tried the suggestions in the thread but I can't access the backup.002.fbw is there something that I am missing. I have burned the files to individual dvds off of my external USB harddrive. I am able to get the HP recovery manager to load but it won't recognize the disk with the backup.002.fbw. Any assistance that someone can offer would be greatly appreciated.

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    jackie

    I've got the same problem - was updating to SP1 - it corrupted, so had to re format and reinstall now got 1 exe file, and 1 fbw file that's about 36GB (and I can't find out how to burn it onto disks if I had to anyway)..

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    wearearewe

    Shame on you... fool me twice... well, who's the fool now.

    I've read this entire thread and am convinced that yes Troy is a hero, thanks for finding a bug Troy!

    As a lifelong sys admin, tech, geek, whatever, I am still fascinated why all cars have a spare tire, after all, they do go flat, but not everyone takes care to back up their "valuable" data properly. What am I saying, I've seen people on the side of the road cursing their flat spare tire.

    My point is, electronics fail as do tires, and if you don't plan for the worst you will be bitten sooner or later. A proper backup is one that has been tested and is redundant.

    It's not HP's fault, nor is it Microsoft's, just as it's not Honda's fault when you fail to check the air in your spare tire.

    Peace to all,
    Jeff

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    tidoo2001

    Jeff. I am an engineer by trade. I worked at sea in the merchant marines for 16 years. When I quit sailing I took a gig suppporting a computer program used to record engine data and logbook entries. Kind of like Star Trek... "Captains log, Stardate 20060915..." Anyway shipboard engineers 10 years ago were the last cromagnons of the maritime industry. Guys bitched about loss of data even back then when their computers crashed. Backups were developed to ease their pain. Finally zip drives came on the scene and backup scripts were written in DOS that would go to the ZIP drive. The term we used to make the program industry compatible was "Sailor Proof". I really like the spare tire analogy though. Wish I had that one up my sleeve back then...
    Thanks
    Tim D.

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    Cutey Pie

    All you need to do is simple rename the files starting from 009 on wards. Change 010.fbw to 0010.fbw and so on. You need to change the name of backup files in order to restore the backup data. Once you are done, either copy it back on your system in C drive or let it remain in the external HD where you orignally saved the back up data.
    In the second step play the exe file saved along with the backup files. This is take couple of minutes. Be patient and wait untill it shows a permission box asking you to allow the restore system to start. Once it is done, you may need to wait till it puts the data back in place.
    I hope this works for you as it did for me.

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    roadie1227

    Hi, just wanted to follow up and let you all know I followed protocol and was almost successful in retrieving my precious pictures in that goddamned HP backup file. If I knew not to use HP's backup systems initially, I wouldnt be bothering you intelligent folks

    Anyway, I booted into safe mode, fired up up backup.1.exe and watched the HP utility attempt to retrieve my files and it was pretty exciting to watch progress (it appeared that way, initially) then I got this error message:

    Microsoft Visual C++ runtime library
    Runtime error

    Program: E:\minwinpc\backup files 2010-06-20 144309\backup.1.exe

    "The application has requested the runtime to terminate it in an unusual way.

    Please contact the application's support team for more information. "

    and then all I can do is click the "OK" button and watch the HP recovery utility phase itself out

    I assume of course, I could delete the directory containing the "System Recovery Files" and start again, but Im pretty sure I will come full circle towards this message ending my retrieval quest

    If anyone can point me in the right direction towards getting a fix and retrieving files beyond the procedures stated in this forum, I'd appreciate it. Im willing to do the work in getting them retrieved.

    Like someone said not too long ago.... I will never purchase another HP machine again!

    Thanks so much in advance.....

    Roadie

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    seanferd

    Your problem here is most likely just one program doing something wrong. If you can't find an update that fixes this, report it to HP.

    You might also try updating/repairing the runtime files. You can get them from MSA and other places.
    http://www.google.com/search?num=50&hl=en&newwindow=1&safe=off&q=ms+visual+c%2B%2B+runtime

    But you may not want to do this operation in safe Mode - there could be HP drivers or other things not loading, breaking the app.

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    links

    I haven't really used vista yet, but i have been a windows user so i have experienced similar problems... My suggestion would be to try one of the following,
    1)try dumping all the backup files on to your internal hard drive and then trying to backup
    2)Try dumping it onto a CD or a USB drive

    I dunno what else you could do about it, try fiddling around some, I know it might be really annoying if it doesn't work but at least give it a try...

    If you want to buy stuff for backup, I recommend the following sit http://www.tape4backup.com

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    butchy1104

    Thank you for the suggestions. I will try both and hopefully I'll luck into a solution.

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    lyle.glover

    Hello I have the same problem. I am curious as to how you solved it. Vista would not load and only option was to use recovery manager to external hard drive. But as you stated on re-instillation the last message was insert disc? Another question is recovery manager a Microsoft product? part of Vista?

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    butchy1104

    Troy's solution worked. Just rename your files like he said and then run the .exe file. It will load up and the recovery manager will take you through the steps. The .exe file takes a while to load so be patient. But it definitely works!

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    troy

    Everyone ready to kick themselves for not thinking of this?!? I was when I finally realised!!!

    Simply put, add another "0" infront of all the files from 10 on...
    backup.010.fbw - becomes - backup.0010.fbw
    backup.011.fbw - becomes - backup.0011.fbw
    backup.012.fbw - becomes - backup.0012.fbw

    and so on and so forth. So simple most people wouldn't think of it.

    = D

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    butchy1104

    You are a life saver. This actually worked. I have been looking for a solution to this for over a month. And it was so simple!!! Thank you!

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    0 Votes
    lyle.glover

    I am an ant amoung gods... The laptop is my girlfriends and she had 3 months worth of work not backed up (bad on her part) New to vista as i currently own macbook. So I was afraid of tinkering, i think i will now start. Again big thanks, the tech at Hp was not helpfull nor friendly??

    +
    0 Votes
    butchy1104

    I, too, tried HP support and they told me the files were unrecoverable. Thank God I didn't listen to them :)

    +
    0 Votes
    lyle.glover

    She (Hp Tech) advised that she does not support back up. I mentioned that on the pop up screen has compaq centre and Hp total care in the lower left corner. (I didn't ask what total care stood for) and then she wnet on to advise that Hp doesn't recommend using this backup. What other choice did I have as Vista would not load. The back up went well. I had to access the securtiy and permission in properties to get access and there are some file it won't even let me do that. So far my itunes will not accept the back up. I already backed up Itunes earlier so i am only loosing maybe 150 songs, less than 10% so not bad.

    +
    0 Votes
    robb161

    Hey i ran a pc back up through the hp recovery manager to my external hdd and now i am unable to restore the file it is showing the exe and only one fwb file with a size of 24 gb .Any ideas

    +
    0 Votes
    robb161

    Hey i ran a pc back up through the hp recovery manager to my external hdd and now i am unable to restore the file it is showing the exe and only one fwb file with a size of 24 gb .Any ideas

    +
    0 Votes
    21st.100

    I had the similar problem and it solved it with patience...
    I have 2 files on my secondary HDD

    Backup.1 (2,440 KB)
    Backup.2.fbw ( ~ 29Gb)

    As you can see that the fbw file is too big to burn onto a DVD so after like 5 hrs of being impatient....I decided to so the thing thing that the RestoreWiz ppl told the guy above to do...

    Delete/Move the following files
    -C:\Users\ YOUR ACCOUNT NAME \AppData\Local\Temp\RestoreWiz.lgg
    -C:\Users\ YOUR ACCOUNT NAME \AppData\Local\Temp\RestoreWiz.smf

    Once i did that i made sure that there was no Folder in my HDDs root called:
    System Recovery Files
    If there was i deleted it.

    and delete the shortcut they place on desktop..

    Once i did that i just ran the program, ticked all boxes (default)..and i went to sleep :S..

    I woke up and it was completed (8hrs later)

    This is a commom problem and ppl assume nothing is happening as there the status bar isnt moving (or is stuck at 0%) and the HDD light isnt flashing indicating no work is being done..

    Just leave the backup program as it is over night and it will finish...

    ________________________________________________________________________________
    Log started Saturday 2008-09-20 at 02:03:18
    Using st_log.ini: 0
    Log level: 1
    Forced flush: 0
    Compressed: 0
    Encrypted: 0
    ________________________________________________________________________________
    ________________________________________________________________________________
    [2008-09-20 02:03:18] STEP : Initialization.
    ________________________________________________________________________________
    [2008-09-20 02:03:18] INFORMATION : Create destination directory succeed
    [2008-09-20 02:03:18] INFORMATION : Repertory to restore : C:\System Recovery Files
    [2008-09-20 02:03:18] INFORMATION : Get volume filename : D:\MINWINPC\Backup Files 2008-09-18 164306\Backup.1.exe
    [2008-09-20 02:03:18] INFORMATION : Version of RestoreWiz.exe : 1.0.3.37
    [2008-09-20 02:03:18] INFORMATION : File skin.smf extract successfully.
    [2008-09-20 02:03:18] INFORMATION : File filetypes.ini extract successfully.
    [2008-09-20 02:03:18] INFORMATION : File restorewiz.lgg extract successfully.
    [2008-09-20 02:03:18] INFORMATION : English is the user language./r/n If language doesn't exist in lgg file, the language is english.
    [2008-09-20 02:03:18] INFORMATION : Pictures extension : .jpeg .tiff .xbm .svgz .24b .2bp .2d .301 .3ds .3th .73i .82i .83i .85i .86i .89i .8ba .8bp .8xi .92a .92i .9xi .ab3 .adi .aec .aed .ahs .ai .art .bif .bil .bm .bmp .br3 .br4 .br5 .bsk .btf .bw .cad .cam .cci .cck .cdr .cdt .cfp .cga .cgm .clp .cmu .cmx .cov .cp8 .cph .cpi .cpt .cr2 .crw .cs1 .cs4 .ct .ctb .cvp .cvr .cvx .dc2 .dc5 .dcm .dcx .det .dfx .dgn .dib .dim .djv .dng .dpx .drt .drw .dsf .dwg .dws .dwt .dwx .dwz .dxb .dxf .dxx .efx .ega .egm .emf .emo .emz .eps .exp .exr .eya .fax .fh .fh3 .fh4 .fh5 .fh6 .fh7 .fh8 .fh9 .fhc .ft7 .ft8 .ft9 .fxd .fxr .g3f .g3n .gbt .gcd .gem .gfb .gfm .gif .gis .goo .gry .hot .hpl .hrf .hrz .icb .ico .ief .ifc .iff .igf .im .im1 .im7 .im8 .imj .imt .imx .j2c .j2k .jb2 .jbg .jfi .jfx .jif .jmh .jng .jp2 .jpc .jpe .jpg .jpm .jpx .jsl .jtf .kdk .kfx .kic .kpx .kqp .lbm .ldf .lm8 .lpp .lv .lwf .lwo .lws .mdi .mix .mrw .msp .ncr .nef .nib .nic .npm .odi .oil .onx .opd .orf .otb .oti .p3d .pbm .pc2 .pc3 .pcc .pcd .pcg .pcs .pct .pcx .pd1 .pd2 .pd3 .pd4 .pd5 .pd6 .pd7 .pd8 .pd9 .pda .pdd .pdn .pdp .pdw .pfr .pgm .pic .pig .pix .pjp .plt .png .pnm .pov .pp4 .pp5 .ppm .prt .ps .psb .psd .psp .pwp .pxr .qti .raf .ras .raw .rf .rgb .rle .rpx .s1g .s1j .s1n .sda .sfw .sgi .sjp .skf .slb .sld .spe .spn .srf .svg .sxd .sy3 .tcw .tdi .tef .tga .thb .thm .tif .tim .tnl .tub .u3d .ucg .udi .ufo .upf .upx .uvp .vda .vec .vel .vff .vfl .vga .vgr .vml .wbm .wd .wdp .wi .wif .wmf .wpg .wpw .x3f .xcf .xif .xim .xjt .xwd .yuv
    [2008-09-20 02:03:18] INFORMATION : Musics extension : .acm .aiff .midi .cda .aifc .aac .m4a .m4b .a3k .aa .abs .ac3 .ahx .aif .amr .aob .ape .au .avr .b4s .dls .dus .emp .far .fla .it .kar .la .la1 .lav .lqp .lqt .lsl .lwz .m1a .m2a .m3a .m3u .m4a .m4b .m4p .mad .mdz .med .mid .mjf .mka .mlp .mnd .mod .mp1 .mp2 .mp3 .mpc .msq .mtm .mus .myr .ntx .nxt .ogg .oma .omc .omg .pcm .pls .pna .ra .ram .rm .rmi .rmj .rmm .rmp .s1m .s3m .sd2 .se .sfr .sib .sid .smi .snd .sng .swa .tfx .thx .tta .vbk .vmf .voc .vox .vqf .w64 .wav .wax .wma .xm .xmf
    [2008-09-20 02:03:18] INFORMATION : Videos extension : .mpeg .rv9 .wmd .wpl .mp2v .mpv2 .divx .3g2 .3gp .afl .asf .asx .avi .d2v .dcr .dif .dmv .dvd .dvr .dvx .flc .flm .flv .flx .fmv .gvi .gvp .ifo .ivf .jmf .jmm .lsf .lsx .m1s .m1v .m2v .m4v .mkm .mkv .mmv .mng .mov .mp4 .mpa .mpe .mpg .mqv .nsv .ogm .omf .ppj .qt .qtc .qtl .qtm .qtv .rmx .rnx .rp .rts .rv .rvx .s11 .s14 .s1q .smo .ssm .ssw .swf .tmi .ts .vcr .vfw .vid .viv .vob .vro .wm .wmp .wmv .wmx .wvx
    [2008-09-20 02:03:18] INFORMATION : TV extension : .dvr-ms
    [2008-09-20 02:03:18] INFORMATION : Documents extension : .acl .ade .adn .ag4 .ans .dic .wbd .xl* .vs* .wmz .cdg .html .zip .rar .ace .info .py .pyo .enc .php .asp .pyw .1 .rc .policy .pcl .cer .pth .xslt .123 .1pe .1ph .3tf .abw .adp .asc .asm .ast .aww .bdb .bsw .bud .bv1 .bv2 .bv3 .bv4 .bv5 .bv6 .bv7 .bv8 .bv9 .c .cpp .css .csv .cw3 .cwk .cwl .cws .cxx .db2 .db3 .db4 .dbf .dbs .ddb .def .des .diz .doc .dot .dox .dta .dvi .dwf .dz .ebo .edd .edn .etd .evy .ext .ezs .faq .fdf .flp .fm .fm1 .fm3 .fmf .fmo .fmt .fp3 .fp5 .fp7 .fpt .frt .frx .fsl .fsx .fx .gdb .gph .gth .h .hpp .htc .htm .hwp .hxx .hz .ics .iif .inc .ind .jtd .jtx .lit .log .lst .ltx .lwd .lwp .m10 .m11 .m12 .m14 .m15 .maf .mar .mbf .mcw .mdb .mde .mf .mhp .mht .mn1 .mn2 .mn3 .mn4 .mn5 .mn6 .mn7 .mn8 .mn9 .mny .mpd .mpp .mpt .mst .msw .mw .nvr .nws .oas .obd .obt .odb .odc .odf .odg .odm .odp .ods .odt .ofc .ofn .ofx .ond .one .otc .otf .otg .oth .otp .ots .ott .p65 .pcw .pdf .plg .pm3 .pm4 .pm5 .pm6 .pmd .pmt .pot .ppg .ppi .pps .ppt .ppv .ppz .pqf .pt4 .pt5 .pub .pwd .pwi .pwz .pxl .pxt .q00 .q01 .q02 .q03 .q04 .q05 .q06 .q07 .q08 .q09 .q10 .q98 .q99 .qb1 .qba .qbb .qbr .qbw .qcd .qch .qdb .qdf .qdi .qdt .qef .qel .qfl .qfx .qif .qix .qmd .qml .qmt .qnx .qpb .qpp .qpw .qsd .qtx .qw5 .qw6 .qxd .qxp .qxt .rpc .rpt .rtf .s1a .s1e .s1h .scp .sct .sdc .sdd .sdp .sds .sdw .sed .sgl .shw .skd .skp .smf .sml .smt .snp .snt .spm .spo .spw .sql .srb .stc .std .stw .sxc .sxg .sxi .sxl .sxm .sxp .sxw .syk .t01 .t02 .t03 .t04 .t05 .t06 .t07 .t08 .t09 .t10 .t98 .t99 .ta0 .ta1 .ta2 .ta3 .ta4 .ta5 .ta6 .ta7 .ta8 .ta9 .tab .tax .tbt .tdt .tex .thp .tmd .tsv .tuw .tvl .twp .tx8 .txf .txt .udb .uks .uml .ups .utl .vcf .vdx .vmb .vor .vrd .vsd .vsl .vsr .vss .vst .vsw .vsx .vtx .w51 .w60 .w61 .wb1 .wb2 .wb3 .wbk .wcm .wdb .wg2 .wiz .wk1 .wk3 .wk4 .wkb .wks .wls .wp4 .wp6 .wpd .wps .wpt .wri .wrk .wrl .wrz .wtx .wvw .x .xdr .xdw .xfd .xl .xlb .xlc .xlk .xlr .xls .xlt .xlv .xlw .xmi .xml .xps .xs3 .xs4 .xs5 .xsd .xsl .xsn
    [2008-09-20 02:03:18] INFORMATION : Mails extension : .dbx .nab .ldif .rwz .mbx .msg .contact .eml .fol .mai .msg .oab .oft .pab .pst .smd .wab .url
    ________________________________________________________________________________
    [2008-09-20 02:03:18] STEP : Wizard creation.
    ________________________________________________________________________________
    [2008-09-20 02:03:18] INFORMATION : Begin of creation.
    [2008-09-20 02:03:18] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:18] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:18] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:18] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:18] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:18] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:19] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:19] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:19] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:19] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:19] INFORMATION : Wizard dialog box is created.
    [2008-09-20 02:03:19] INFORMATION : Succeed end of creation.
    ________________________________________________________________________________
    [2008-09-20 02:03:19] STEP : Welcome to restore wizard.
    ________________________________________________________________________________
    ________________________________________________________________________________
    [2008-09-20 02:03:20] STEP : User choose types of files to restore.
    ________________________________________________________________________________
    ________________________________________________________________________________
    [2008-09-20 02:03:21] STEP : Confirmation of destination for restoration.
    ________________________________________________________________________________
    [2008-09-20 02:03:22] INFORMATION : Create shortcut on desktop for destination directory succeed
    ________________________________________________________________________________
    [2008-09-20 02:03:22] STEP : Scan of hard drive to archive.
    ________________________________________________________________________________
    [2008-09-20 02:03:22] INFORMATION : Progress bar tourned.
    [2008-09-20 02:03:22] INFORMATION : Thread for scan archive to extract informations is opened.
    [2008-09-20 02:03:22] INFORMATION : Value of include extensions : .jpeg .tiff .xbm .svgz .24b .2bp .2d .301 .3ds .3th .73i .82i .83i .85i .86i .89i .8ba .8bp .8xi .92a .92i .9xi .ab3 .adi .aec .aed .ahs .ai .art .bif .bil .bm .bmp .br3 .br4 .br5 .bsk .btf .bw .cad .cam .cci .cck .cdr .cdt .cfp .cga .cgm .clp .cmu .cmx .cov .cp8 .cph .cpi .cpt .cr2 .crw .cs1 .cs4 .ct .ctb .cvp .cvr .cvx .dc2 .dc5 .dcm .dcx .det .dfx .dgn .dib .dim .djv .dng .dpx .drt .drw .dsf .dwg .dws .dwt .dwx .dwz .dxb .dxf .dxx .efx .ega .egm .emf .emo .emz .eps .exp .exr .eya .fax .fh .fh3 .fh4 .fh5 .fh6 .fh7 .fh8 .fh9 .fhc .ft7 .ft8 .ft9 .fxd .fxr .g3f .g3n .gbt .gcd .gem .gfb .gfm .gif .gis .goo .gry .hot .hpl .hrf .hrz .icb .ico .ief .ifc .iff .igf .im .im1 .im7 .im8 .imj .imt .imx .j2c .j2k .jb2 .jbg .jfi .jfx .jif .jmh .jng .jp2 .jpc .jpe .jpg .jpm .jpx .jsl .jtf .kdk .kfx .kic .kpx .kqp .lbm .ldf .lm8 .lpp .lv .lwf .lwo .lws .mdi .mix .mrw .msp .ncr .nef .nib .nic .npm .odi .oil .onx .opd .orf .otb .oti .p3d .pbm .pc2 .pc3 .pcc .pcd .pcg .pcs .pct .pcx .pd1 .pd2 .pd3 .pd4 .pd5 .pd6 .pd7 .pd8 .pd9 .pda .pdd .pdn .pdp .pdw .pfr .pgm .pic .pig .pix .pjp .plt .png .pnm .pov .pp4 .pp5 .ppm .prt .ps .psb .psd .psp .pwp .pxr .qti .raf .ras .raw .rf .rgb .rle .rpx .s1g .s1j .s1n .sda .sfw .sgi .sjp .skf .slb .sld .spe .spn .srf .svg .sxd .sy3 .tcw .tdi .tef .tga .thb .thm .tif .tim .tnl .tub .u3d .ucg .udi .ufo .upf .upx .uvp .vda .vec .vel .vff .vfl .vga .vgr .vml .wbm .wd .wdp .wi .wif .wmf .wpg .wpw .x3f .xcf .xif .xim .xjt .xwd .yuv.acm .aiff .midi .cda .aifc .aac .m4a .m4b .a3k .aa .abs .ac3 .ahx .aif .amr .aob .ape .au .avr .b4s .dls .dus .emp .far .fla .it .kar .la .la1 .lav .lqp .lqt .lsl .lwz .m1a .m2a .m3a .m3u .m4a .m4b .m4p .mad .mdz .med .mid .mjf .mka .mlp .mnd .mod .mp1 .mp2 .mp3 .mpc .msq .mtm .mus .myr .ntx .nxt .ogg .oma .omc .omg .pcm .pls .pna .ra .ram .rm .rmi .rmj .rmm .rmp .s1m .s3m .sd2 .se .sfr .sib .sid .smi .snd .sng .swa .tfx .thx .tta .vbk .vmf .voc .vox .vqf .w64 .wav .wax .wma .xm .xmf .mpeg .rv9 .wmd .wpl .mp2v .mpv2 .divx .3g2 .3gp .afl .asf .asx .avi .d2v .dcr .dif .dmv .dvd .dvr .dvx .flc .flm .flv .flx .fmv .gvi .gvp .ifo .ivf .jmf .jmm .lsf .lsx .m1s .m1v .m2v .m4v .mkm .mkv .mmv .mng .mov .mp4 .mpa .mpe .mpg .mqv .nsv .ogm .omf .ppj .qt .qtc .qtl .qtm .qtv .rmx .rnx .rp .rts .rv .rvx .s11 .s14 .s1q .smo .ssm .ssw .swf .tmi .ts .vcr .vfw .vid .viv .vob .vro .wm .wmp .wmv .wmx .wvx .dvr-ms .acl .ade .adn .ag4 .ans .dic .wbd .xl* .vs* .wmz .cdg .html .zip .rar .ace .info .py .pyo .enc .php .asp .pyw .1 .rc .policy .pcl .cer .pth .xslt .123 .1pe .1ph .3tf .abw .adp .asc .asm .ast .aww .bdb .bsw .bud .bv1 .bv2 .bv3 .bv4 .bv5 .bv6 .bv7 .bv8 .bv9 .c .cpp .css .csv .cw3 .cwk .cwl .cws .cxx .db2 .db3 .db4 .dbf .dbs .ddb .def .des .diz .doc .dot .dox .dta .dvi .dwf .dz .ebo .edd .edn .etd .evy .ext .ezs .faq .fdf .flp .fm .fm1 .fm3 .fmf .fmo .fmt .fp3 .fp5 .fp7 .fpt .frt .frx .fsl .fsx .fx .gdb .gph .gth .h .hpp .htc .htm .hwp .hxx .hz .ics .iif .inc .ind .jtd .jtx .lit .log .lst .ltx .lwd .lwp .m10 .m11 .m12 .m14 .m15 .maf .mar .mbf .mcw .mdb .mde .mf .mhp .mht .mn1 .mn2 .mn3 .mn4 .mn5 .mn6 .mn7 .mn8 .mn9 .mny .mpd .mpp .mpt .mst .msw .mw .nvr .nws .oas .obd .obt .odb .odc .odf .odg .odm .odp .ods .odt .ofc .ofn .ofx .ond .one .otc .otf .otg .oth .otp .ots .ott .p65 .pcw .pdf .plg .pm3 .pm4 .pm5 .pm6 .pmd .pmt .pot .ppg .ppi .pps .ppt .ppv .ppz .pqf .pt4 .pt5 .pub .pwd .pwi .pwz .pxl .pxt .q00 .q01 .q02 .q03 .q04 .q05 .q06 .q07 .q08 .q09 .q10 .q98 .q99 .qb1 .qba .qbb .qbr .qbw .qcd .qch .qdb .qdf .qdi .qdt .qef .qel .qfl .qfx .qif .qix .qmd .qml .qmt .qnx .qpb .qpp .qpw .qsd .qtx .qw5 .qw6 .qxd .qxp .qxt .rpc .rpt .rtf .s1a .s1e .s1h .scp .sct .sdc .sdd .sdp .sds .sdw .sed .sgl .shw .skd .skp .smf .sml .smt .snp .snt .spm .spo .spw .sql .srb .stc .std .stw .sxc .sxg .sxi .sxl .sxm .sxp .sxw .syk .t01 .t02 .t03 .t04 .t05 .t06 .t07 .t08 .t09 .t10 .t98 .t99 .ta0 .ta1 .ta2 .ta3 .ta4 .ta5 .ta6 .ta7 .ta8 .ta9 .tab .tax .tbt .tdt .tex .thp .tmd .tsv .tuw .tvl .twp .tx8 .txf .txt .udb .uks .uml .ups .utl .vcf .vdx .vmb .vor .vrd .vsd .vsl .vsr .vss .vst .vsw .vsx .vtx .w51 .w60 .w61 .wb1 .wb2 .wb3 .wbk .wcm .wdb .wg2 .wiz .wk1 .wk3 .wk4 .wkb .wks .wls .wp4 .wp6 .wpd .wps .wpt .wri .wrk .wrl .wrz .wtx .wvw .x .xdr .xdw .xfd .xl .xlb .xlc .xlk .xlr .xls .xlt .xlv .xlw .xmi .xml .xps .xs3 .xs4 .xs5 .xsd .xsl .xsn .dbx .nab .ldif .rwz .mbx .msg .contact .eml .fol .mai .msg .oab .oft .pab .pst .smd .wab .url .
    [2008-09-20 02:03:22] INFORMATION : Value of exclude extensions. (.tmp add) : .tmp.
    [2008-09-20 02:03:27] INFORMATION : Make file list to restore succeed.
    [2008-09-20 02:03:27] INFORMATION : Number of files : 95953.
    [2008-09-20 02:03:38] INFORMATION : Size of restoration : 750 MB
    ________________________________________________________________________________
    [2008-09-20 02:03:38] STEP : Restoration of archive.
    ________________________________________________________________________________
    [2008-09-20 02:03:38] INFORMATION : Thread for restore is opened.
    [2008-09-20 06:26:34] INFORMATION : Restoration succeed.
    ________________________________________________________________________________
    [2008-09-20 09:01:22] STEP : Wizard exit.
    ________________________________________________________________________________
    [2008-09-20 09:01:22] INFORMATION : Process exit after a success.
    ________________________________________________________________________________
    Log ended Saturday 2008-09-20 at 09:01:22
    ________________________________________________________________________________


    AS YOU CAN SEE, IT DIDNT TELL ME WHICH FILES ITS RECOVERED, IF YOU GET THE "Thread for restore is opened. " THE PROGRAM IS WORKING, Leave it for 8-12hrs and see what has happened....

    +
    0 Votes
    wleddy

    I have a backup that listed Backup.1 and Backup.2.fwb. When I first ran this program, it did not get off 0% after 5 minutes and I shut it down. When I went to restart by double clicking Backup.1 it would not do anything. The advice form 21st.100 was bang on. delete the new folder System Restore that the back up program creates. This will delete the two files RestoreWiz.lgg and RestoreWiz.smf. Once these are deleted, the back up program will work again.

    It will sit on 0% for about 10 minutes and then it will start to recover the files. Will take about 8 hours to complete. It will not reinstall your programs, but all your data will be available to you. You do not have to rename your back up files with `0`to make this work.

    Thanks to 21st.100. You saved me a lot of work.

    +
    0 Votes
    m.webb

    THANKS TROY, BUT THE SOLUTION DOESN'T WORK FOR ME AS MY LIST OF *.FBW FILES ONLY GOES TO
    FBW.007; ANY OTHER IDEA ON WHAT MIGHT WORK. HATE TO LOSE THE 25 GB OF PICS AND MOVIES. The only part of the backup and restore process that didn't work was the restore part. I've since done a full file back-up and the restore files are all labelled *.zip

    +
    0 Votes
    troy

    You first may need to:
    A) Ensure you are at least a system administrator.
    OR
    B) run program in compatibility mode for XP (SP2)
    OR
    C) Disable the stupid useless security rubbish on vista for the duration of restore.

    Try the above methods to restore, but the solution I posted was only a fix for 10+ sets, and this error simply sounds like a corruption/failure during the backup. If so, you should probarbly attempt to find another program that allows you to browse the sets for what you want, or converting them to .iso files, as several backup programs can read .iso sets and browse graphically.
    Note: If you attempt the .iso method, please create multiple copies of your backup files in case of data corruption.

    +
    0 Votes
    slatter_man

    Hi,

    I had exactly the same problem as m.webb and cant restore the .fwb files. Troys solution didnt work in my case either as I only have one .fbw backup file.

    HP support said the .fbw file is related to the recovery partition and that the files cant be restored. Thats contrary to what some of the guys on this thread have experienced with 10+ files so it seems this is a really new problem and HP have no idea where to start.

    I was hoping m.webb might have had some luck and found a solution?

    +
    0 Votes
    juliorodriguez777

    I do have the same problem and I dont want to lose these files if u find anything let me know please.

    +
    0 Votes
    slatter_man

    Hi juliorodriguez,

    Im afraid I havnt found a solution yet. I got this reply from HP online support:

    "Thank you for writing back.

    I would like to inform you that, .fbw files are related to recovery
    partition. If these files are saved to external hard drive while
    performing the backup on notebook , it is not possible to restore those files back to hard drive on notebook from the external hard drive."

    I then emailed Softthinks the company that created RestoreWiz, they replied with the solution Troy posted here. I told them this didnt work in my case and they replied again asking for information on the SMINST folder and specifically what version app I was using on my C:...I've got no idea what the SMINST folder contains and I havnt heard from them again. Maybe you guys should email them to show this is a widespread problem? Have a look on the web and mail to the US and European departments.

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    hakenkreuz.ss

    hi guys.
    i don't know much about computers and all that... but i'm gonna explain the stupidity i did
    ....
    I tried the same and it didnt' work for me either. But you know, we all want our files back so ... i didn't know what to do when i said "i'm just gonna do one more thing and if it doesn't work i'm gonna do nuthin' with this crap."
    i had all the files in my pc (with its system recovered) again but vista couldn't read/reconize them; i also had this `back up` (that's what you call it in english, right?) in my external HD.
    So i went picking all the `unreadable` files up from my pc to the HD again...

    It was sort of a stupid work, but Vista could get them. x)

    GLuck.

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    tidoo2001

    Sounds as though you got it to work by dragging the fikles from the External HD to you C;\ drive. I wasn't that lucky. Sound to me like we have a class action lawsuit on out hands! Who's with me?
    Tim D.
    VA Beach, VA

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    hanzoumeda

    we ought to gather support from other victims of this bullsh and file a class action lawsuit.

    The recovery only gave me one file which is Backup.002.fwb with a Backup.1.exe file to open it. I backed up a lot of sh and it was all compressed into 3.99GB?! That's a bunch of sh.

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    globalee

    Yeah i am with u class action lawsuit. I have been victimized of the same shat and was on the phone with HP tech support for about 2hrs demanding that they do something.
    They said it will cost $59 and they could assist me in trying to recover but no guarantee. HP it absolutely preposterous. Let's push this lawsuit, i'm all for it!

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    arga.sam

    if the files do restore but do not open...then all that is required is to right click on the folder go to the properties tab and then go to security and add your current user as one with full access...and this should do the trick...it did it for me!!

    Gud luck

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    tidoo2001

    So Troy,
    I have to ask... How does renaming these "FBW" files allow the backup software to recognize the folder and/or the files? My files were backed up to an external HD before restoring Vista with self made restore disks. Using conventional or advanced restore procedures has failed on every level. I even copied all the files to my C:\ drive at HP's recommendation. Now HP refuses to return my calls or emails. I have 16 files all about 3.86GB each and one Backup001.exe that are totally useless at this moment.

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    troy

    The softthinks restore program looks for the backup files by tag, or name, and as the first ones have a 00 at the front, it keeps searching using the criteria.
    The code in the app searches for Backup.00*.fbw, and then organises it's findings in ascending order.
    It then knows where to finish as the final entry, backup.0016.fbw as an example, is coded into the .exe program.
    I hope this is enough to assist you in understanding how and why the solution should work, and why the original set does not.

    Troy

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    butchy1104

    Troy's solution worked for me. I know that for most of you it doesn't. But no matter what HP tells you, these files ARE recoverable. Don't erase them because I have a feeling a solution will be forthcoming and it's better to be safe than sorry.

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    That is the solution of a free and open mind. You are able to watch a problem from different views.
    I'm a little bit jealous that you find a solution before me :)
    So, another big "THANK YOU!",
    this time from Italy.
    CIAO! GRAZIE!!!!

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    dlewis

    Everybody chant...TROY....TROY....TROY !!! I happened on this site after a google search and am I ever glad I did. I too backed up over 230 GB from my tower's hard drive onto a USB drive and had the same issues. Couldn't get anything to work. I copied the files from the external drive to my newly cleared internal drive then added a 0 to all file names starting with 010. The recovery program then recognized the files. 7 hours later I have all of my important files back. Thank you VERY much for your suggestion Troy !! You are the man !!!!!

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    lamant

    Dear Troy,

    I also have this problem. I can't get to my private data files which were saved by the HP Recovery Manager. I also tried all the solutions which were given here, for example I added the zeros in the file names. But the .exe-file doesn't react.

    Perhaps you can help me?

    Sorry for my english...

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    rebafan

    Thanks to locbones on the HP forums... (not sure if I am allowed to send links for sites off of techrepublic.com ) They said this:
    "Situation 2: You have less than 10 "FBW" files, or 1 large file, in which they are too big for a cd/dvd/blue-ray/. You receive a message, "Please insert Disc #1":

    Solution 2: You must make sure all of your "FBW" files have no 0's in them, they must read backup.2.fbw, backup.3.fbw, etc. Make sure you have the file msvcr71.dll(preferrably in the same folder as your backup files). Make sure the backup.1.exe file is in the same folder with your backup files(whether its on the external hard drive or the PC shouldnt matter, as long as they are together)

    Quick Summary: 80+% of the problems(ignoring the ridiculously long backup/restoral time) with this program is how it looks for the backup files. It does not let you select where the files are, instead automatically looks for the SPECIFIC file name. Therefore, due to the program's mechanics, removing the 0's or adding them is ESSENTIAL to allowing the program to find the backup files correctly. Burning the backup files to a cd/dvd IS NOT necessary. Booting it into safe mode, copying files to the host hard drive(non-external), is not necessary and will end up frustrating you even more. I recommend leaving the backup.exe and the FBW files on your external hard drive and downloading or copying msvcr71.dll into that folder if it's not there already. This should solve most problems."

    I had already moved the backup.1.exe and backup.1.fbw to my regular hard drive because I took the external to fry's electronics and IN CASE they lost the files etc, wanted to have the files handy IN CASE I found a solution through all the threads etc I have been reading.
    I changed the name of my backup.1.fbw file to backup.2.fbw added the msvcr71.dll file to the folder that both the backup.1.exe and the fbw file was in, double clicked the backup.1.exe file ... after just over an hour the window said it was restoring the files. I let it run all night... woke up the files were at 48% got back hope at 6PM last night and ALL the files were completely restored from the backup file.
    SO, in my case only having the 1 64 gig fbw file, insuring there was no backup.1.fbw but instead the file was a backup.2.fbw copying the dll into the folder and setting the compatibility of the backup.1.exe to windows XP (as an extra measure) worked to solve the problem. Although the people at Fry's couldn't fix it the problem is solved for me and I hope posting this information (thanks to locbones on the HP forums someone else with the same problem will be able to retrieve their important documents, pictures etc. as well.
    Thank you to EVERYONE who has posted about this problem throughout techrepublic in order to assist others with the program glitches in the program.

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    Tlweber1416

    THANKS MAN YOU ARE A LIFE SAVER...THANK YOU SO MUCH!!!!!!

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    nickymac

    Hi I have read many thread on this subject as I too have the same problem. I backed up from the Hp Backup Manager to and external hard drive, and got a new hard drive and re formatted vista, now guess what! Yes I can't open any of my files on the external hard drive. I too have a backup.1.exe file and a backup.2 fwb file, I have tried everything, now I have just double clicked the exe application and it lets me go to the HP Recovery wizard and I have chosen to restore all files, it is now just sitting at a blank recovery screen, where it says click exit to finish, it's not flashing, making any busy sound etc.. is this the blank screen that you mention you had for an hour before it you got the message that it was restoring the files?
    Please let it be, have precious photos of my little ones.. that's all I really care about

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    Dr. Arun

    I tried the same but still did not work.
    1. Is it because there was only onle file
    2. May be the numbering was just 001 and not 010.
    3. May be because the fwb file is in the internal HDD itself but as a partitioned disk.

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    seanferd

    But I wouldn't worry about numbering since you do have only the two files. It sounds like the whole point is to keep them in order when looking at them sorted by name.

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    tidoo2001

    We are all victims of this screwed up HP / VISTA mess.
    I imagine they'll eventually find a solution but I have not been able to since MARCH. Thnakfully I only love a handful of MP3 files I had recently converted from CD.
    Manual back ups rule... Never trust software to do what must be done with diligence and care. Share the wealth if you find and answer.

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    Eddie_K_Lee

    Aloha Folks,

    I had the same problem, I did what Troy said to do and was able to get 6% of the recovery, then it asked me to "Please insert the disc #2", I burned the 2nd file (Backip.0002.fbw) and stick it in and nothing happens. I had a total of 18 files. Any ideas?

    Thanks,

    Eddie

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    Eddie_K_Lee

    False alarm! I was finally able to do the recovery successfully! The thing I did wrong was I added the "0" after all the "Backup.0*", you don't need the extra "0" on the first 10 files:

    Backup.001.exe
    Backup.002.fbw
    Backup.003.fbw
    Backup.004.fbw
    Backup.005.fbw
    Backup.006.fbw
    Backup.007.fbw
    Backup.008.fbw
    Backup.009.fbw
    Backup.0010.fbw
    Backup.0011.fbw
    Backup.0012.fbw
    Backup.0013.fbw
    Backup.0014.fbw
    Backup.0015.fbw
    Backup.0016.fbw
    Backup.0017.fbw
    Backup.0018.fbw

    Good luck to those of you still didn't get it to work yet.

    Eddie

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    m.webb

    I've found another solution that while not ideal seems to get the files back at least. I connected my ext HD to a computer running Windows XP, and ran the back-up file. I then transferred the files to my original computer running Visa Premium.

    At least I got back the video and picture files, and data files that I was most concerned about losing.

    I suspect that the restore program that HP included on laptops with Vista was originally designed to run with XP.

    Murray

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    alslush

    I found the solution! If you read the small print on the recovery disk instructions, you are supposed to back up your data on a CD or DVD. I didn't read this and backed mine up on an external hard drive. Bad move. I wasn't able to restore my files.

    Now I have the fix. First, copy EACH of the files onto its own DVD. (don't try to fit 2 onto a DL dvd--it won't work--I tried that). Copying these huge backup files (~3.5GB each)is very time-consuming, but it's the only way to get your files restored. So now you have one disk for each of the files in your backup folder (I had nine disks-my files ranged from backup.001.fbw to .009)

    Next, reboot your computer in Safe Mode (continually click on the f8 key until the menu appears so you can make that selection as your computer is rebooting). Once Windows has started in Safe Mode, put in the DVD containing the first file--the one called backup.001.exe. Open "my computer" and double click on the file to start it. The recovery manager panel appears, and your DVD is ejected. You're then asked to put in your last disk. (mine was backup.009.fbw. Yours may be different.) The "NEXT" button on the recovery manager panel will activate. Click it, and you're on your way! You'll be prompted for each of your disks in descending order.

    I spent about 6 hours total with HP support, and no one was able to help me. I figured this out on my own, I hope it works for you!

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    tidoo2001

    HP support Sticks on all levels. First from the US team and followed up by their designated 3rd world outsourced, terrorist supporting nation of choice. Non of them identified the solution. Screw corporate outsourcing to terrorist harboring countries. If this is the solution you are a computer GURU of the 10th order.

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    alslush

    Please let us know if it worked for you. It worked perfectly for me. Again--ya gotta do it in Safe Mode, or Vista and the backup restore will fail.

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    utopian_power

    I had the same problem with the *.FBW file. I backed up my info with Vista on an external USB HD. There were 16 files about 3.5 Gigs each. I burned each of the files on their own DVD's. But all the files from #10 to #16 I renamed with an additional 0. So for example Backup.016.fbw became Backup.0016.fbw. For some reason the software looks for the two zeros when it loads the disks. I then restarted the computer in SAFE MODE with the wifi and everything else off. I inserted disk one and went to the CD drive and opened the Backup file #1 which then asked for the last CD #16 then from there it loaded sucessfully. I now have all my data back. I hope this helps.

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    jesse.best

    I tried loading my back up files to disks and loading the computer threw safe mode on them, and it brings up the recovery manager that i believe i am supposed to use, but the program will not let me click the next button to start the restore process. I read on another thread that I need to make the back up disks bootable, but how would I go about doing that? I couldn't find any ways to go about it through roxio, nero, or casper. Any suggestions anyone???

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    MaverickRansom

    So does anyone have a viable option because none of these worked for me! I cannot change my files to make them 0001.fbw and when in start up mode--doesn't work. I have copied them to hd- no luck. I am convinced that this is all BS and that there isn't a solution and that HP is seriously just screwing with us to see how long we will try to figure out solution. Same thing with DC jack on a previous voyage. HP just wants to screw the consumer and that is all there is to it!!!!!!!!

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    ComputerCookie

    I rarely use Vista, but I have seen this problem before.

    I suggest you post a NEW question and someone may be able to help you, as it is your post is buried amongst thirty other posts, most of them are over a year old.

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    alslush

    The reason you are being asked to "insert the last disk" is that recovery assumes that you made your backup onto DVDs or CDs. The program will not restore your files from your external hard drive. Here's what I did, and it worked:

    First, copy EACH OF YOUR .FBW FILES ONTO ITS OWN DVD. (don't try to fit 2 onto a DL dvd--it won't work--I tried that). You have 15 files, so you should end up with 15 disks. Copying these huge backup files (~3.5GB each)is very time-consuming, but it's the only way to get your files restored.

    So now you have one disk for each of the files in your backup folder (I had nine disks-my files ranged from backup.001.fbw to .009)

    Next, reboot your computer in Safe Mode (continually click on the f8 key until the menu appears so you can make that selection as your computer is rebooting).

    Once Windows has started in Safe Mode, put in the DVD containing the first file--the one called backup.001.exe. Open "my computer" and double click on the file to start it. The recovery manager panel appears, and your DVD is ejected.

    You're then asked to "insert your last disk." (mine was backup.009.fbw. Yours will be disk 15)

    The "NEXT" button on the recovery manager panel will activate. Click it, and you're on your way! You'll be prompted for each of your disks in descending order.

    Good luck!

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    jesse.best

    Thats exactly what I have been trying. The recovery manager pannel appears and it tells me to click the next button, but nothing happens when I do click it. The DVD is not ejected and I am not prompted to insert my last disc. Thats why I was wondering if making my discs bootable would change any of that, or if there was a better option.

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    hanzoumeda

    [2008-08-15 18:29:48] STEP : Change the CD.
    ________________________________________________________________________________
    [2008-08-15 18:29:48] INFORMATION : Thread for wait correct CD is opened.
    [2008-08-15 18:29:48] INFORMATION : Wait correct media
    [2008-08-15 18:29:48] *** ERROR *** : Eject support failed. GetLastError() Returned : This network connection has files open or requests pending.

    I finally got the stupid thing to run, but it stops on the screen that says Scanning for files to restore: Please insert disk #1

    The stupid green bar has been going back and forth for the longest damn time now, but nothing is restoring. What's up?

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    rebafan

    I was having the same issues as you have listed above, including the error you show and it is I believe because the PC is looking for the backup to be on a CD or DVD in the disk drive and not finding anything...
    IF you have the files on an external drive, try what I have posted from the HP forums in the following thread:
    http://techrepublic.com.com/5208-7343-0.html?forumID=102&threadID=270426&tag=rbxccnbdisc1

    Hope this helps some others with the problem I paid $150 to fix and got nothing until reading the HP forum and again trying it myself.

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    imuh

    Is it possible to copy fbw file (about 4 GB) to DVDs or CDs?

    please tell me how to do it

    thanks

    imuh

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    george1

    Run your pc in safe mode.
    after that, My computer, external hard drive E or wherever, find the folder MINWINPC run the .exe and thats it. there is no reason to burn fbw files in dvd. after than you will have your files restored in C

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    nhzname33

    I followed your post above and I do have files restored in C but I don't see my documents, pictures, etc. Did I miss something? Am I looking in the wrong place? In the MINWINPC folder I have backup.1 and backup.2fbw. The .fbw file is where I have 2.55 GB of info, this is probably where my stuff is, but I can't seem to open or restore. Help!

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    bpmckenna

    I have the same issue with only the backup.1 and backup.2fbw files. I copied the files from my external USB HD to individual DVDS. I have renamed them with the 00 prefix per the previous posts. I can get the utility to run, but when I insert disk one after being prompted for it, the utility dies. I have tried it on a windows xp pro machine as well with the same result. If someone has found a solution to this problem, please let me know I would really appreciate the help....

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    tidoo2001

    If you read all of the links you'll find the answer. I started this question over year ago. Take the time to read the solution which is actually quite simple.

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    bpmckenna

    I have tried the suggestions in the thread but I can't access the backup.002.fbw is there something that I am missing. I have burned the files to individual dvds off of my external USB harddrive. I am able to get the HP recovery manager to load but it won't recognize the disk with the backup.002.fbw. Any assistance that someone can offer would be greatly appreciated.

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    jackie

    I've got the same problem - was updating to SP1 - it corrupted, so had to re format and reinstall now got 1 exe file, and 1 fbw file that's about 36GB (and I can't find out how to burn it onto disks if I had to anyway)..

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    wearearewe

    Shame on you... fool me twice... well, who's the fool now.

    I've read this entire thread and am convinced that yes Troy is a hero, thanks for finding a bug Troy!

    As a lifelong sys admin, tech, geek, whatever, I am still fascinated why all cars have a spare tire, after all, they do go flat, but not everyone takes care to back up their "valuable" data properly. What am I saying, I've seen people on the side of the road cursing their flat spare tire.

    My point is, electronics fail as do tires, and if you don't plan for the worst you will be bitten sooner or later. A proper backup is one that has been tested and is redundant.

    It's not HP's fault, nor is it Microsoft's, just as it's not Honda's fault when you fail to check the air in your spare tire.

    Peace to all,
    Jeff

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    tidoo2001

    Jeff. I am an engineer by trade. I worked at sea in the merchant marines for 16 years. When I quit sailing I took a gig suppporting a computer program used to record engine data and logbook entries. Kind of like Star Trek... "Captains log, Stardate 20060915..." Anyway shipboard engineers 10 years ago were the last cromagnons of the maritime industry. Guys bitched about loss of data even back then when their computers crashed. Backups were developed to ease their pain. Finally zip drives came on the scene and backup scripts were written in DOS that would go to the ZIP drive. The term we used to make the program industry compatible was "Sailor Proof". I really like the spare tire analogy though. Wish I had that one up my sleeve back then...
    Thanks
    Tim D.

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    Cutey Pie

    All you need to do is simple rename the files starting from 009 on wards. Change 010.fbw to 0010.fbw and so on. You need to change the name of backup files in order to restore the backup data. Once you are done, either copy it back on your system in C drive or let it remain in the external HD where you orignally saved the back up data.
    In the second step play the exe file saved along with the backup files. This is take couple of minutes. Be patient and wait untill it shows a permission box asking you to allow the restore system to start. Once it is done, you may need to wait till it puts the data back in place.
    I hope this works for you as it did for me.

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    roadie1227

    Hi, just wanted to follow up and let you all know I followed protocol and was almost successful in retrieving my precious pictures in that goddamned HP backup file. If I knew not to use HP's backup systems initially, I wouldnt be bothering you intelligent folks

    Anyway, I booted into safe mode, fired up up backup.1.exe and watched the HP utility attempt to retrieve my files and it was pretty exciting to watch progress (it appeared that way, initially) then I got this error message:

    Microsoft Visual C++ runtime library
    Runtime error

    Program: E:\minwinpc\backup files 2010-06-20 144309\backup.1.exe

    "The application has requested the runtime to terminate it in an unusual way.

    Please contact the application's support team for more information. "

    and then all I can do is click the "OK" button and watch the HP recovery utility phase itself out

    I assume of course, I could delete the directory containing the "System Recovery Files" and start again, but Im pretty sure I will come full circle towards this message ending my retrieval quest

    If anyone can point me in the right direction towards getting a fix and retrieving files beyond the procedures stated in this forum, I'd appreciate it. Im willing to do the work in getting them retrieved.

    Like someone said not too long ago.... I will never purchase another HP machine again!

    Thanks so much in advance.....

    Roadie

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    seanferd

    Your problem here is most likely just one program doing something wrong. If you can't find an update that fixes this, report it to HP.

    You might also try updating/repairing the runtime files. You can get them from MSA and other places.
    http://www.google.com/search?num=50&hl=en&newwindow=1&safe=off&q=ms+visual+c%2B%2B+runtime

    But you may not want to do this operation in safe Mode - there could be HP drivers or other things not loading, breaking the app.