Questions

Wallpaper won't display on monitor

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Wallpaper won't display on monitor

bamyclouse
At work, my WinXP Pro desktop will SAY that wallpaper is displaying but only the background color will display.

Adware, spyware, viruses, other malware not detected by McAfee, Ad-Aware SE, AVG anti rootkit.

Everyone else in the workplace has pictures of their kids, pets, etc. displayed but I can't get it to happen on my PC. The screensaver (my Pictures one) works pulling from the same folders as my wallpaper would come from, and the home PC is where I got the wallpapers I burned to a CD to install at work. I checked for malware first.

It is set to stretch, the resolution is set OK, I don't know what I am missing.

OK, I know it's stupid and that hard core IT folks consider it frivolous and wasteful, but it helps me focus better to see a pretty picture or a funny one once in a while. Like those pretty fractals TR puts up links for.

Help? Please? I am still learnng things so please be patient with me.

Thanks!
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    ThumbsUp2

    They may have disabled that functionality for your PC.

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    0 Votes
    ManiacMan

    Talk to your admin, but I doubt you'll accomplish anything if this is a systemwide policy that's being enforced.

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    bamyclouse

    Because no one else has the problem. I have admin permissions now, can I fix it?

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    0 Votes
    ThumbsUp2

    Even having admin "permissions" now locally won't override group settings. You still need to talk to the system administrator. There MAY be a reason they've singled you out.

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    bamyclouse

    ...is that when my computer was grinding to a halt at times, I asked them if they could look into it as I had erased the temp files and gone into Internet options and deleted the Internet temp files, offline and online stuff, history, etc. and had run an antivirus scan several times even on the hidden and compressed files and emails, had dealt with the spam problem according to their directions, never opening a questionable email or attachment, and when I would go to reboot it would hang on shutdown and I had to turn it off. I could not immediately turn it back on and have it reboot, it would do nothing until it cooled down. I was thinking fan? Although I have it close to a window, have the heat turned off in my office year round, and use the AC in the window on low or vent most of the year so it should help. Then after like 10 - 30 min. it would come back up but still be slow.
    I would not think that this sort of a request, since they wouldn't let you defrag, was enough to get this functionality turned off? I asked if the pictures had been the problem and they said no. And some of these problems are still with the machine so they gave me admin permissions so I could take care of things and since I have been doing so, the machine has run much better as I defrag when needed, reboot when needed, and now it works much better. But I still can't see a picture.
    And like I said, people who have been in trouble with our IT people for downloading software illegally and who have put in a lot more calls to complain, still have the functionality.
    Is it possible that they are upset because I know enough about computers to maintain them? I know some of the dangers. I have set up a home network. Before this, where I worked before, I even put in NT updates over a network when I was a consultant. I never tread where I am not sure - I always ask for guidance.
    My professional designations are notorious - unfortunately rightly so in many cases - for being PEBCAK types of users or just plain I D ten T error users. I know. I teach some of them how to use computers. I have taught hundreds of users and am considered so good at helping users, that most of the time their own help desk refers people to ME, SO IF I am so terrible, why am I doing alot of their job for them? Yes, I care about the end users and I know the help desk isn't able to do everything, but if indeed you are right and I am being singled out, I don't think I deserve to be treated like this. I have told them that and that is when they gave me the admin permissions locally, but still I can't see a picture and when I ask they say I should be able to.
    Any work area I go into, people can't wait to talk to me because they say I can help them when our IT department says they can't. So where is this coming from? Any ideas on how to find out?

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    0 Votes
    ManiacMan

    It will list any and all GPOs' being applied to your PC. The only problem is that you won't know what those GPOs' are doing, as you'll still need to talk to your LAN admin. Don't be an egomaniac and show that you're smarter than them, because they will be spiteful and do this to you, regardless of how much you may or may not know about IT. I, being an IT pro and having managed many systems, always welcomed smart users who knew a thing or two about PCs', but they too have to be watched even more than standard users because from my experiences, those that may know a bit more than other users are the ones who tend to tinker more and cause us admin a problem because in reality, they don't know as much as they think they know.

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    0 Votes
    ThumbsUp2

    Don't be an egomaniac and show that you're smarter than them, because they will be spiteful and do this to you, regardless of how much you may or may not know about IT.

    I've seen it many times. Call it revenge. Call it spite. Call it a show of power. Call it whatever you want. But, this type of thing goes on in a lot of installations. The user caught a virus/spyware/malware/trojan infection of some sort. The LAN administrator gets the impression, based on what he sees and hears around the water cooler, that this person thinks he can fix it better than them. The LAN admin throws a curve at the one person they want to knock down a notch or two by "tinkering" with thier system a little bit and then guessing (or betting among themselves) just how long it would take this person to discover the cause of the problem. In their own way, they've created a test for the user to see just how much he really knows. This type of test has no right answer. If he finds the problem on his own, he knows more than they had given him credit for, but proves that he can't be trusted because he knows enough to be REALLY dangerous. If he can't find the problem and goes to them for help, in their eyes they've proven their own worth and forced the user to virtually kiss their feet by admitting he doesn't know as much as he puts on that he knows. Either way, they win, because they CAN.

    My advice to this user is to bend over, kiss their feet and beg for help in solving the problem. If they're in a good mood, they MAY even help.

    Of course, if he insists on digging till he finds it himself just to prove them wrong, he should probably start with the fact that the machine WAS infected, HAD spyware/malware and all kinds of problems beyond the appearance of the desktop and generally, didn't work very well. Has this user even for one minute considered that there may be remnants of the previously mentioned malodies which CAN cause exactly what he's experiencing? After all, not once has this user mentioned WHAT it was infected with. Heck, he didn't even mention that it WAS infected until he felt the need to toot his own horn. In his eyes, the previous infections CAN'T be the problem. After all, he FIXED the problem, right? So, we can't begin to help investigate the repercussions of the infestation that MAY have not been taken care of by his "scans" and "emptying temp files".

    Just my 3 cents worth.

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    0 Votes
    bamyclouse

    I have learned a lot from the last 2 posts and I thank you for your insights. It helps to know how the other person feels having to deal with the frustrations with which I too am familiar.

    So let me clarify a few things.

    I don't tinker at work - I tinker at home. At work I know what I do (other than running scans and emptying temp files) may take down a whole business enterprise if I do it wrong, so I ask for help if I don't already know, and if I am unsure, I ask also. I verify what I do first.

    The virus was so long ago I don't recall what its REAL name was (I know what I called it, AND the warped twerp who thought it was fun to screw up someone's life or a business's operations out of some perverse power trip, and you're not supposed to use that kind of language in polite society!). It (the virus) predated my putting on the scanned pictures I burned to a CD at home, scanned to make sure I would not infect my workplace. AND the IT department verified when I asked them to check, that my machine had indeed been cleaned adequately by the antivirus scan - it was the first thing I asked them to check when the machine slowed down, and I asked them to check for anything I missed.

    So as for the things you folks mentioned, thanks, and it does give me insights. I am on the education end of IT, and love to learn as much as I can and I love to see a new user realize that they CAN master a given subject and use technology for their benefit at work, school, and home. I love watching someone who has struggled with computers have that breakthrough. But I don't play with a work PC (other than just wanting the same privileges everyone else had). AND I teach my students the same thing: play at home with your own stuff, not here. If taking some scanned or uploaded photos that you've double checked with your updated malware scans is playing, then a lot of people do it including IT folks.

    AND...at this same time all this was going on, they were entrusting me with the maintenance of 2 good-sized computer classrooms where I teach. Never once did they have a complaint about that nor what I did there; in fact, while I was entrusted with all those machines, I wasn't trusted with the one on my desk - which was the most confusing part of all. I was doing work my boss said belonged to the IT department, but it was something where I knew that I was keeping the machines ready for students and not allowing them to be messed up by anyone, so I didn't mind and the IT department seemed relieved at one less task.

    As to its probably being a test, you're right, I hadn't thought of that. In fact, I have been looking for solutions online, just googling things to see what sort of education is available so I can learn more, etc. AND I do have someone in IT that I can check with, to make sure if something is safe. That person is just not a LAN administrator yet.

    I understand their concerns, trust me. I have to clean up afte a lot of people who think they're the 2nd Bill Gates in the classes I teach. So I know how much damage a wannabe can do if they're not willing to learn. I have had to take the heat for things people did even when it was not me, but when someone else was teaching a class in those shared rooms, so I know how the IT guys and gals get hit if a user messes something up. Just like in my baseline professions, fair or not, they get the heat. I sympathize and empathize and have tried my best to build and maintain relationships that are positive, supportive, so that I can help and not hinder. So I am sorry, but when you try that hard and basically end up getting slapped in the face, you get a bit ticked off and you want to see if you can fix it yourself WITHOUT DOING ANY DAMAGE TO THE MACHINE OR THE NETWORK. But you want to fix it. It is nasty to be treated that way and to hear, in the background, when someone in a very high position says, "What does that person know? They're just a stupid...." (insert name of baseline profession) - all the time while I am helping users and doing IT classes that they won't do. That's just plain unprofessional. I understand they're short handed. But right now I am the only person in the organization who does my job, and I do a job that was once shared by 6 people, so I am a bit overwhelmed with work myself. Sorry, I think that deserves acknowledgement, not a medal, but the same courtesy of acknowledging that we all have a lot to do, and it deserves more of the teamwork that I seek. I am trying to be a partner and a learner, not an antagonist. But this has been a bit much.

    Don't tell me folks in IT don't make major gaffes - I have seen it happen. Why is it that if an end user has a problem or makes a mistake, there is the instant perception that this person is "dangerous"? But if someone in IT does it, well, "people just make mistakes, nobody's perfect." Often the entire corporation pays for an error made by someone in IT, just as they might for a careless user. I have yet to see anyone in any profession walk on water unless it's frozen....

    I have already asked them and apologized if I did something wrong, I have already asked them to tell me what it is. But I feel like the person whose spouse says, "If you don't know why I'm angry, I'm not going to tell you." That's bull.

    Just my turn at I guess 4 cents worth this time, and thanks again. If you come up with something that doesn't accuse me of trying to wreck the business network, let me know, and have a great day (unless you've made other plans).

  • +
    0 Votes
    ThumbsUp2

    They may have disabled that functionality for your PC.

    +
    0 Votes
    ManiacMan

    Talk to your admin, but I doubt you'll accomplish anything if this is a systemwide policy that's being enforced.

    +
    0 Votes
    bamyclouse

    Because no one else has the problem. I have admin permissions now, can I fix it?

    +
    0 Votes
    ThumbsUp2

    Even having admin "permissions" now locally won't override group settings. You still need to talk to the system administrator. There MAY be a reason they've singled you out.

    +
    0 Votes
    bamyclouse

    ...is that when my computer was grinding to a halt at times, I asked them if they could look into it as I had erased the temp files and gone into Internet options and deleted the Internet temp files, offline and online stuff, history, etc. and had run an antivirus scan several times even on the hidden and compressed files and emails, had dealt with the spam problem according to their directions, never opening a questionable email or attachment, and when I would go to reboot it would hang on shutdown and I had to turn it off. I could not immediately turn it back on and have it reboot, it would do nothing until it cooled down. I was thinking fan? Although I have it close to a window, have the heat turned off in my office year round, and use the AC in the window on low or vent most of the year so it should help. Then after like 10 - 30 min. it would come back up but still be slow.
    I would not think that this sort of a request, since they wouldn't let you defrag, was enough to get this functionality turned off? I asked if the pictures had been the problem and they said no. And some of these problems are still with the machine so they gave me admin permissions so I could take care of things and since I have been doing so, the machine has run much better as I defrag when needed, reboot when needed, and now it works much better. But I still can't see a picture.
    And like I said, people who have been in trouble with our IT people for downloading software illegally and who have put in a lot more calls to complain, still have the functionality.
    Is it possible that they are upset because I know enough about computers to maintain them? I know some of the dangers. I have set up a home network. Before this, where I worked before, I even put in NT updates over a network when I was a consultant. I never tread where I am not sure - I always ask for guidance.
    My professional designations are notorious - unfortunately rightly so in many cases - for being PEBCAK types of users or just plain I D ten T error users. I know. I teach some of them how to use computers. I have taught hundreds of users and am considered so good at helping users, that most of the time their own help desk refers people to ME, SO IF I am so terrible, why am I doing alot of their job for them? Yes, I care about the end users and I know the help desk isn't able to do everything, but if indeed you are right and I am being singled out, I don't think I deserve to be treated like this. I have told them that and that is when they gave me the admin permissions locally, but still I can't see a picture and when I ask they say I should be able to.
    Any work area I go into, people can't wait to talk to me because they say I can help them when our IT department says they can't. So where is this coming from? Any ideas on how to find out?

    +
    0 Votes
    ManiacMan

    It will list any and all GPOs' being applied to your PC. The only problem is that you won't know what those GPOs' are doing, as you'll still need to talk to your LAN admin. Don't be an egomaniac and show that you're smarter than them, because they will be spiteful and do this to you, regardless of how much you may or may not know about IT. I, being an IT pro and having managed many systems, always welcomed smart users who knew a thing or two about PCs', but they too have to be watched even more than standard users because from my experiences, those that may know a bit more than other users are the ones who tend to tinker more and cause us admin a problem because in reality, they don't know as much as they think they know.

    +
    0 Votes
    ThumbsUp2

    Don't be an egomaniac and show that you're smarter than them, because they will be spiteful and do this to you, regardless of how much you may or may not know about IT.

    I've seen it many times. Call it revenge. Call it spite. Call it a show of power. Call it whatever you want. But, this type of thing goes on in a lot of installations. The user caught a virus/spyware/malware/trojan infection of some sort. The LAN administrator gets the impression, based on what he sees and hears around the water cooler, that this person thinks he can fix it better than them. The LAN admin throws a curve at the one person they want to knock down a notch or two by "tinkering" with thier system a little bit and then guessing (or betting among themselves) just how long it would take this person to discover the cause of the problem. In their own way, they've created a test for the user to see just how much he really knows. This type of test has no right answer. If he finds the problem on his own, he knows more than they had given him credit for, but proves that he can't be trusted because he knows enough to be REALLY dangerous. If he can't find the problem and goes to them for help, in their eyes they've proven their own worth and forced the user to virtually kiss their feet by admitting he doesn't know as much as he puts on that he knows. Either way, they win, because they CAN.

    My advice to this user is to bend over, kiss their feet and beg for help in solving the problem. If they're in a good mood, they MAY even help.

    Of course, if he insists on digging till he finds it himself just to prove them wrong, he should probably start with the fact that the machine WAS infected, HAD spyware/malware and all kinds of problems beyond the appearance of the desktop and generally, didn't work very well. Has this user even for one minute considered that there may be remnants of the previously mentioned malodies which CAN cause exactly what he's experiencing? After all, not once has this user mentioned WHAT it was infected with. Heck, he didn't even mention that it WAS infected until he felt the need to toot his own horn. In his eyes, the previous infections CAN'T be the problem. After all, he FIXED the problem, right? So, we can't begin to help investigate the repercussions of the infestation that MAY have not been taken care of by his "scans" and "emptying temp files".

    Just my 3 cents worth.

    +
    0 Votes
    bamyclouse

    I have learned a lot from the last 2 posts and I thank you for your insights. It helps to know how the other person feels having to deal with the frustrations with which I too am familiar.

    So let me clarify a few things.

    I don't tinker at work - I tinker at home. At work I know what I do (other than running scans and emptying temp files) may take down a whole business enterprise if I do it wrong, so I ask for help if I don't already know, and if I am unsure, I ask also. I verify what I do first.

    The virus was so long ago I don't recall what its REAL name was (I know what I called it, AND the warped twerp who thought it was fun to screw up someone's life or a business's operations out of some perverse power trip, and you're not supposed to use that kind of language in polite society!). It (the virus) predated my putting on the scanned pictures I burned to a CD at home, scanned to make sure I would not infect my workplace. AND the IT department verified when I asked them to check, that my machine had indeed been cleaned adequately by the antivirus scan - it was the first thing I asked them to check when the machine slowed down, and I asked them to check for anything I missed.

    So as for the things you folks mentioned, thanks, and it does give me insights. I am on the education end of IT, and love to learn as much as I can and I love to see a new user realize that they CAN master a given subject and use technology for their benefit at work, school, and home. I love watching someone who has struggled with computers have that breakthrough. But I don't play with a work PC (other than just wanting the same privileges everyone else had). AND I teach my students the same thing: play at home with your own stuff, not here. If taking some scanned or uploaded photos that you've double checked with your updated malware scans is playing, then a lot of people do it including IT folks.

    AND...at this same time all this was going on, they were entrusting me with the maintenance of 2 good-sized computer classrooms where I teach. Never once did they have a complaint about that nor what I did there; in fact, while I was entrusted with all those machines, I wasn't trusted with the one on my desk - which was the most confusing part of all. I was doing work my boss said belonged to the IT department, but it was something where I knew that I was keeping the machines ready for students and not allowing them to be messed up by anyone, so I didn't mind and the IT department seemed relieved at one less task.

    As to its probably being a test, you're right, I hadn't thought of that. In fact, I have been looking for solutions online, just googling things to see what sort of education is available so I can learn more, etc. AND I do have someone in IT that I can check with, to make sure if something is safe. That person is just not a LAN administrator yet.

    I understand their concerns, trust me. I have to clean up afte a lot of people who think they're the 2nd Bill Gates in the classes I teach. So I know how much damage a wannabe can do if they're not willing to learn. I have had to take the heat for things people did even when it was not me, but when someone else was teaching a class in those shared rooms, so I know how the IT guys and gals get hit if a user messes something up. Just like in my baseline professions, fair or not, they get the heat. I sympathize and empathize and have tried my best to build and maintain relationships that are positive, supportive, so that I can help and not hinder. So I am sorry, but when you try that hard and basically end up getting slapped in the face, you get a bit ticked off and you want to see if you can fix it yourself WITHOUT DOING ANY DAMAGE TO THE MACHINE OR THE NETWORK. But you want to fix it. It is nasty to be treated that way and to hear, in the background, when someone in a very high position says, "What does that person know? They're just a stupid...." (insert name of baseline profession) - all the time while I am helping users and doing IT classes that they won't do. That's just plain unprofessional. I understand they're short handed. But right now I am the only person in the organization who does my job, and I do a job that was once shared by 6 people, so I am a bit overwhelmed with work myself. Sorry, I think that deserves acknowledgement, not a medal, but the same courtesy of acknowledging that we all have a lot to do, and it deserves more of the teamwork that I seek. I am trying to be a partner and a learner, not an antagonist. But this has been a bit much.

    Don't tell me folks in IT don't make major gaffes - I have seen it happen. Why is it that if an end user has a problem or makes a mistake, there is the instant perception that this person is "dangerous"? But if someone in IT does it, well, "people just make mistakes, nobody's perfect." Often the entire corporation pays for an error made by someone in IT, just as they might for a careless user. I have yet to see anyone in any profession walk on water unless it's frozen....

    I have already asked them and apologized if I did something wrong, I have already asked them to tell me what it is. But I feel like the person whose spouse says, "If you don't know why I'm angry, I'm not going to tell you." That's bull.

    Just my turn at I guess 4 cents worth this time, and thanks again. If you come up with something that doesn't accuse me of trying to wreck the business network, let me know, and have a great day (unless you've made other plans).