Questions

Western Digital external HDD not showing up in My Computer - any help?

Tags:
+
2 Votes
Locked

Western Digital external HDD not showing up in My Computer - any help?

ObiWayneKenobi
I recently bought a Western Digital 160GB hard drive (the model number is something like WD1600JB). This morning I backed up some files as I was going to re-install Windows XP on my laptop. Now, when I plug it in I get a "Safely Remove Hardware" message, but the drive does not appear in My Computer and I cannot access it. The device appears in Device Manager. I've tried uninstalling the driver and then re-connecting it; Windows appears to detect it (launches the 'Found New Hardware' popup) but it still does not appear. I tried this on another computer and the same problem happened.

I just started experiencing this problem this afternoon - now, I had the drive plugged into the laptop when I was installing Windows, but I doubt that would cause a problem? I have a Maxtor hard drive as well that *is* recognized, but the WD one will not show up at all. I've run their diagnostic tool and it shows everything is working fine.

Clarifications

kuriakose.simon

im simon.iam having wd 250 GB hard drive.Yesterday onwards its not getting visible in my computer and i cannot access it.The device appeares in disk mannagement as an unalocatted 2047.35GB.I had done all the steps above mentioned.but i cant able to see change the driver name option when i press the right clic button.The light of the hard drive is on as usuall.what should i do next? pls help me.

  • +
    5 Votes
    w2ktechman

    it needs a new drive letter. Try this,
    go to control panel -- administraive tools -- computer management -- disk management

    Find the drive and right click on it. select to change the drive letter

    +
    0 Votes
    ObiWayneKenobi

    Okay, that worked, but for some reason it said the disk wasn't formatted and needed to be, and that there was no data on it, so somewhere in the process I lost some semi-important files

    At least it works again. Thanks!

    +
    0 Votes
    1bn0

    Windows repartitioned the drive during installation.

    NEVER leave an external drive connected to a machine while you are installaing the OS.

    +
    0 Votes
    96f350

    Have a Dell Insiron 4600 on which the hard drive died. Purchased a Western Digital Caviar? Special Edition WD1600JB 160 GB ATA-100 and am trying to install. This is the only drive in the machine. When installing Windows, it asks for device driver in order to access the hard drive, but nothing came with the drive. Any suggestions would be appreciated.

    +
    0 Votes
    jack.greenky

    A dell INSPIRON is a laptop. You do not have a laptop. You may have the jumpers wrong on the hard drive, or you may have an interface problem or cable hardware problem. Are you using a DELL install disk? Which version of Windows? What cable and which connector did you connect the drive to? All must be set up to match. When the drive died, it may have taken the drive controller with it. Try the drive in another computer. Check the Dell site for helpful instructions in replacing a hard drive, for your model.

    +
    0 Votes
    cs

    I left my WD ext hd plugged in during a reinstallation of the o/s. I have not reformatted it yet in hopes of data recovery. Are you saying that my data is already gone?

    +
    0 Votes
    mahesh_ys80

    I have WD external drive 120gb (USB) . When i connect it to the system running winXP, it is getting recognized. But not showing in the my Computer. I tried the steps you mentioned but in the 'disk management', my external drive is not showing. Please help.
    Thanks in advance!!
    Mahesh

    +
    0 Votes
    tom_360

    The device is present in Device Manager, listed under Disk drives.
    The device is not present in My Computer and no in Disk Management (within Computer Management).

    I can uninstall the device from Device Manager, and when I replug the usb back in, bubbles next to the clock come up:

    Found new hardware - Disk drive

    then a few second later:
    New hardware installed and ready to use.

    +
    0 Votes
    Jacky Howe

    Try rebooting the computer without any USB devices attached. Then plug in the USB drive, right click on My Computer, select manage, and then click ?Disk Management.? If the drive is not present in the Disk Management window or if you are not able to access it, then the drive may have failed. In this window you should see all of your connected physical drives, their format, if they are healthy, and the drive letter.
    Change the drive letter of the drive. Right-click on the drive in the list, and from the resulting menu select "Change Drive Letters and Paths"
    Click on Change so you can change the drive letter. Click Change.
    Select a new drive letter from the drop down list, preferably the one that is not normally used for this drive. EG: U:
    Click Yes on the confirmation screen and you are done.

    <checking> This drive hasn't been used on a MAC has it.

    Cross-platform Drive Solutions: Using Mac drives on Windows PCs

    http://www.macwindows.com/disks2.html

    +
    0 Votes
    tom_360

    first, i've never hooked up the drive to any other computer except my PC.

    With your instructions (TY) I got to disk management with the drive appearing as Disk1, though it took 5 minutes for the thing to load and appear.
    http://img392.imageshack.us/img392/6408/62730775at1.jpg

    When I attempt to assign a drive letter i get this message:

    Logical Disk Manager
    The operation did not complete because the partition is not enabled. To enable the partition or volume, restart the computer.

    +
    0 Votes
    Jacky Howe

    happened when you restarted the PC with the drive still connected.

    +
    0 Votes
    lezmckay

    hi i followed this process until i got to find drive, it was not listed. lez

    +
    0 Votes
    lezmckay

    by the way, my wd was working fine but what you said about not leaving them plugged in my have a bearing on the matter, but not sure what. my wd does not show up at all. lez

    +
    0 Votes
    kuriakose.simon

    im simon.iam having wd hard drive.im also having the same problem mentioned above.i had done all the steps above mentioned.but i cant able to see change the driver name option when i press the right clic button.pls help me.what should i do next??

    +
    0 Votes
    funkylung

    @w2ktechman
    This worked for me!-)))
    Been looking for a solution for months!
    Thanks

    +
    0 Votes
    asifenrique

    thank you very much.........now i change the drive letter and it works.......thanx....:p

    +
    0 Votes
    ym

    I've experienced the same problem.Suddenly my WD 250GB wasn't recognised by Windows XP. I ran standard Windows troubleshoot procedure and it went back to normal. I don't even know what happened, but the troubleshoot procedure helped.

    +
    0 Votes
    chilenito_chinito

    Hello ObiWayneKenobi !

    Did you find any solution?
    I Run Windows Vista, and my Western Digital external HDD dont showing up in My Computer either.

    +
    0 Votes
    COMPWIZ1953

    Everyone has been commenting on what do for fixing drive showing (lights on) but not showing in "My Computer" and also under Disk management.

    Check and see if the drive is formatted or been used under a different OS (linux,MAC, etc).

    Once I removed it from disk management I was then able to format the drive.

    The drive then shows up under My Computer !!!!!!!

    VIOLA..................

    +
    0 Votes
    kuriakose.simon

    ..im simon.iam having wd 250 GB hard drive.Yesterday onwards its not getting visible in my computer and i cannot access it.The device appeares in disk mannagement as an unalocatted 2047.35GB.I had done all the steps above mentioned.but i cant able to see change the driver name option when i press the right clic button.The light of the hard drive is on as usuall.what should i do next? pls help me

    +
    0 Votes
    krama

    I have found this works for HDD and Flash drives.on Windows systems
    Device Manager
    Disk drives
    If you see your drive here right click and select Properties
    Volumes Tag
    Populate Button
    It should show you something like the following
    Disk Disk3
    Type Basic
    Status Online
    Partition style Master Boot Record (MBR)
    Capacity 1907727 MB
    Unallocated space 2 MB
    Reserved space 0 MB

    Volume Capacity
    (E) 1007725 MB
    (F) 900000 MB

    Should show up after this

    +
    0 Votes
    Rohan121

    I have an external HDD of Western digital with 500GB capacity.I Have The Same Problem But It Shows The Drive Space As 0 Mb.

    +
    0 Votes
    Rohan121

    Wd My Passport Essential Is Detected.

    +
    0 Votes
    findingsolution

    Hi,

    I have an external HDD of Western digital with 500GB capacity. My laptop doesnt detect it. but HDD is shown in device and drivers. the HDD is not shown in my computer and neither is it seen in computer management->Disk management.

    Have important data in this HDD? how can i get it detected by my system and get it working?
    it would be great if someone can give a solution that works.

    Additional info: I found that the F drive shows up in Disk Management with a message as 'not initialized'. I right clicked on it and selected 'Initiatilze'. but that too dint work..
    Pls pls help me..

    Thanks in adv..

    +
    0 Votes
    simmsmwango

    Hi,

    I have an external HDD of Western digital with 500GB capacity. My laptop doesnt detect it but WD is shown in Device Manager under Disk drives. When i right click on it and select properties, under the Volumes tab, Populate is showing zeros on MB, Partition style Not applicable and Status unreadable.
    pls help me.

  • +
    5 Votes
    w2ktechman

    it needs a new drive letter. Try this,
    go to control panel -- administraive tools -- computer management -- disk management

    Find the drive and right click on it. select to change the drive letter

    +
    0 Votes
    ObiWayneKenobi

    Okay, that worked, but for some reason it said the disk wasn't formatted and needed to be, and that there was no data on it, so somewhere in the process I lost some semi-important files

    At least it works again. Thanks!

    +
    0 Votes
    1bn0

    Windows repartitioned the drive during installation.

    NEVER leave an external drive connected to a machine while you are installaing the OS.

    +
    0 Votes
    96f350

    Have a Dell Insiron 4600 on which the hard drive died. Purchased a Western Digital Caviar? Special Edition WD1600JB 160 GB ATA-100 and am trying to install. This is the only drive in the machine. When installing Windows, it asks for device driver in order to access the hard drive, but nothing came with the drive. Any suggestions would be appreciated.

    +
    0 Votes
    jack.greenky

    A dell INSPIRON is a laptop. You do not have a laptop. You may have the jumpers wrong on the hard drive, or you may have an interface problem or cable hardware problem. Are you using a DELL install disk? Which version of Windows? What cable and which connector did you connect the drive to? All must be set up to match. When the drive died, it may have taken the drive controller with it. Try the drive in another computer. Check the Dell site for helpful instructions in replacing a hard drive, for your model.

    +
    0 Votes
    cs

    I left my WD ext hd plugged in during a reinstallation of the o/s. I have not reformatted it yet in hopes of data recovery. Are you saying that my data is already gone?

    +
    0 Votes
    mahesh_ys80

    I have WD external drive 120gb (USB) . When i connect it to the system running winXP, it is getting recognized. But not showing in the my Computer. I tried the steps you mentioned but in the 'disk management', my external drive is not showing. Please help.
    Thanks in advance!!
    Mahesh

    +
    0 Votes
    tom_360

    The device is present in Device Manager, listed under Disk drives.
    The device is not present in My Computer and no in Disk Management (within Computer Management).

    I can uninstall the device from Device Manager, and when I replug the usb back in, bubbles next to the clock come up:

    Found new hardware - Disk drive

    then a few second later:
    New hardware installed and ready to use.

    +
    0 Votes
    Jacky Howe

    Try rebooting the computer without any USB devices attached. Then plug in the USB drive, right click on My Computer, select manage, and then click ?Disk Management.? If the drive is not present in the Disk Management window or if you are not able to access it, then the drive may have failed. In this window you should see all of your connected physical drives, their format, if they are healthy, and the drive letter.
    Change the drive letter of the drive. Right-click on the drive in the list, and from the resulting menu select "Change Drive Letters and Paths"
    Click on Change so you can change the drive letter. Click Change.
    Select a new drive letter from the drop down list, preferably the one that is not normally used for this drive. EG: U:
    Click Yes on the confirmation screen and you are done.

    <checking> This drive hasn't been used on a MAC has it.

    Cross-platform Drive Solutions: Using Mac drives on Windows PCs

    http://www.macwindows.com/disks2.html

    +
    0 Votes
    tom_360

    first, i've never hooked up the drive to any other computer except my PC.

    With your instructions (TY) I got to disk management with the drive appearing as Disk1, though it took 5 minutes for the thing to load and appear.
    http://img392.imageshack.us/img392/6408/62730775at1.jpg

    When I attempt to assign a drive letter i get this message:

    Logical Disk Manager
    The operation did not complete because the partition is not enabled. To enable the partition or volume, restart the computer.

    +
    0 Votes
    Jacky Howe

    happened when you restarted the PC with the drive still connected.

    +
    0 Votes
    lezmckay

    hi i followed this process until i got to find drive, it was not listed. lez

    +
    0 Votes
    lezmckay

    by the way, my wd was working fine but what you said about not leaving them plugged in my have a bearing on the matter, but not sure what. my wd does not show up at all. lez

    +
    0 Votes
    kuriakose.simon

    im simon.iam having wd hard drive.im also having the same problem mentioned above.i had done all the steps above mentioned.but i cant able to see change the driver name option when i press the right clic button.pls help me.what should i do next??

    +
    0 Votes
    funkylung

    @w2ktechman
    This worked for me!-)))
    Been looking for a solution for months!
    Thanks

    +
    0 Votes
    asifenrique

    thank you very much.........now i change the drive letter and it works.......thanx....:p

    +
    0 Votes
    ym

    I've experienced the same problem.Suddenly my WD 250GB wasn't recognised by Windows XP. I ran standard Windows troubleshoot procedure and it went back to normal. I don't even know what happened, but the troubleshoot procedure helped.

    +
    0 Votes
    chilenito_chinito

    Hello ObiWayneKenobi !

    Did you find any solution?
    I Run Windows Vista, and my Western Digital external HDD dont showing up in My Computer either.

    +
    0 Votes
    COMPWIZ1953

    Everyone has been commenting on what do for fixing drive showing (lights on) but not showing in "My Computer" and also under Disk management.

    Check and see if the drive is formatted or been used under a different OS (linux,MAC, etc).

    Once I removed it from disk management I was then able to format the drive.

    The drive then shows up under My Computer !!!!!!!

    VIOLA..................

    +
    0 Votes
    kuriakose.simon

    ..im simon.iam having wd 250 GB hard drive.Yesterday onwards its not getting visible in my computer and i cannot access it.The device appeares in disk mannagement as an unalocatted 2047.35GB.I had done all the steps above mentioned.but i cant able to see change the driver name option when i press the right clic button.The light of the hard drive is on as usuall.what should i do next? pls help me

    +
    0 Votes
    krama

    I have found this works for HDD and Flash drives.on Windows systems
    Device Manager
    Disk drives
    If you see your drive here right click and select Properties
    Volumes Tag
    Populate Button
    It should show you something like the following
    Disk Disk3
    Type Basic
    Status Online
    Partition style Master Boot Record (MBR)
    Capacity 1907727 MB
    Unallocated space 2 MB
    Reserved space 0 MB

    Volume Capacity
    (E) 1007725 MB
    (F) 900000 MB

    Should show up after this

    +
    0 Votes
    Rohan121

    I have an external HDD of Western digital with 500GB capacity.I Have The Same Problem But It Shows The Drive Space As 0 Mb.

    +
    0 Votes
    Rohan121

    Wd My Passport Essential Is Detected.

    +
    0 Votes
    findingsolution

    Hi,

    I have an external HDD of Western digital with 500GB capacity. My laptop doesnt detect it. but HDD is shown in device and drivers. the HDD is not shown in my computer and neither is it seen in computer management->Disk management.

    Have important data in this HDD? how can i get it detected by my system and get it working?
    it would be great if someone can give a solution that works.

    Additional info: I found that the F drive shows up in Disk Management with a message as 'not initialized'. I right clicked on it and selected 'Initiatilze'. but that too dint work..
    Pls pls help me..

    Thanks in adv..

    +
    0 Votes
    simmsmwango

    Hi,

    I have an external HDD of Western digital with 500GB capacity. My laptop doesnt detect it but WD is shown in Device Manager under Disk drives. When i right click on it and select properties, under the Volumes tab, Populate is showing zeros on MB, Partition style Not applicable and Status unreadable.
    pls help me.