Questions

What resources do we have for issues with the TR site itself?

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What resources do we have for issues with the TR site itself?

JLogan3o13
I recently encountered an issue where, out of the blue, all of my newsletters stopped showing up. I have attempted to unsubscribe and re-subscribe to all of them, and even direct to a different email address, all to no avail. I have scoured the site up and down, and don't find any source of help beyond the FAQ link. Am I blind, or is there not a way to engage someone from TR on these kinds of issues?
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    PurpleSkys Moderator

    some upgrades today....or were you having issues on other days as well?

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    OH Smeg

    But having said that the Web Site is undergoing gradual development and for a time last month to early this month Alerts to Subscribed Threads has been unavailable though Newsletters have not been involved.

    Also as Purple says the Site has some Upgrades scheduled today which may prevent you making any changes, other changes could have been in effect previously depending on the day.

    Col

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    JLogan3o13

    Thanks for the information. The issue has been going on for a couple weeks. Based on your responses, I have unsubscribed from all newsletters, and then subscribed to just one daily newsletter. I will give it a couple days to see if these start showing up again.

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    PurpleSkys Moderator

    some upgrades today....or were you having issues on other days as well?

    +
    1 Votes
    OH Smeg

    But having said that the Web Site is undergoing gradual development and for a time last month to early this month Alerts to Subscribed Threads has been unavailable though Newsletters have not been involved.

    Also as Purple says the Site has some Upgrades scheduled today which may prevent you making any changes, other changes could have been in effect previously depending on the day.

    Col

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    JLogan3o13

    Thanks for the information. The issue has been going on for a couple weeks. Based on your responses, I have unsubscribed from all newsletters, and then subscribed to just one daily newsletter. I will give it a couple days to see if these start showing up again.