Answer for:

What should be my top concerns for being the only IT person?

Message 10 of 23

View entire thread
1 Votes

The biggest downfall I have found in my many years as the only IT support in several businesses is you are IT. And you are expected - even if not officially - to be on-call 24/7/365.
I remember taking Annual Leave that was accrued, owed to me and my right as an employee, and being told to have my mobile phone on and be able to return to work if needed. Alas, I found myself out of mobile phone range for the holiday period and searching the jobs ads on my return.
The role also finds you doing unplanned late night and weekend work - possibly with no extra pay if you are on salary.
Another big no-no is having the IT managed by the Finance department as quite often happens due to natural progression. The dpeartment needs to be reporting directly to the same managment with direction from the top, which is overseeing all other departments, and can prioritise to best benefit the company as a whole, rather than individual departments.