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what's going on with login screen windows 7?

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what's going on with login screen windows 7?

dinkey
Ok, so the hdd went bad in a dell inspiron 1750 laptop. Getting repeated blue screen wouldn't start-up chkdsk came back with several errors. So got a new hdd cloned the old drive to the new drive with acronis. Computer now comes on with new drive installed. Comes to the welcome / login screen where all the user for the pc is. User 1, user 2, & user 3 is how it is supposed to be but now I have User 1, User 2, User 3, User 1, User 2, User 3. Now I've looked all around Google and such and found that it the laptop has fingerprint or facial recognition software to delete it and reinstall. But this pc doesn't have either. What else could be causing the trouble any Ideas?

Thank you for your time.
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    Rob Kuhn

    ... if you click on one of the duplicate login names? In other words will logging in as USER1 look the same as logging into the dupliate/other USER1 ? For that matter can you log into any of the duplicates displayed?

    BTW, is this Windows 7 Pro, Enterprise, or Home?

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    nikthiemann

    For the second time the PC is stucked in "Preparing to update.....Preparing to update...." perpetually. Is there a simple solution? Thank you

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    PurpleSkys Moderator

    Nikthiemann, you would be better off posting your question as a new question; it will get missed by those looking to help out. Please repost as a new question.

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    but also any errors...you may need to start in Safe Mode and run CHKDSK /F
    and see if there are file fragments. Let it fix any it finds...if that doesn't work,
    then you may have to repair your Windows installation with an emergency
    start up disc or installation DVD. Boot up with one of those and choose the
    repair option.

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    dinkey

    I finally found hidden in the program files a FAST ACCESS which is the facial recognition software. It would not let me uninstall or repair the program so after fighting with it for a little while I went ahead and reloaded the PC. Everything is working as it should now, again thanks for the help and information.

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    0 Votes
    Rob Kuhn

    ... if you click on one of the duplicate login names? In other words will logging in as USER1 look the same as logging into the dupliate/other USER1 ? For that matter can you log into any of the duplicates displayed?

    BTW, is this Windows 7 Pro, Enterprise, or Home?

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    nikthiemann

    For the second time the PC is stucked in "Preparing to update.....Preparing to update...." perpetually. Is there a simple solution? Thank you

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    0 Votes
    PurpleSkys Moderator

    Nikthiemann, you would be better off posting your question as a new question; it will get missed by those looking to help out. Please repost as a new question.

    +
    0 Votes

    but also any errors...you may need to start in Safe Mode and run CHKDSK /F
    and see if there are file fragments. Let it fix any it finds...if that doesn't work,
    then you may have to repair your Windows installation with an emergency
    start up disc or installation DVD. Boot up with one of those and choose the
    repair option.

    +
    0 Votes
    dinkey

    I finally found hidden in the program files a FAST ACCESS which is the facial recognition software. It would not let me uninstall or repair the program so after fighting with it for a little while I went ahead and reloaded the PC. Everything is working as it should now, again thanks for the help and information.