+ 1 Votes You're finding offense where none was intended. CharlieSpencer_Palmetto Updated - August 22, 2013 at 12:21pm PST First, being a Scot is a nationality, not a race. But what's in a name? There are plenty of Mackenzies, McKenzies, Mackensies, etc. who haven't had any Scottish blood since great-great-great grandpa got off the boat. Second, it's probably due to a spell checking dictionary entry created by the bank, not the software developers. I suspect the people you ranted to at the bank's Customer Service desk have no control over the spelling dictionary. They probably don't even know what one is; most of the Customer Service people I support don't. They don't know the dictionary can be changed, so they don't know to ask to have it corrected. Third, if one incorrectly capitalized letter is the only problem you have with your bank, you're in better shape than the rest of us. If I could get them to lower my mortgage rate and raise my savings rate, they could call me Needlewang the Bug Humper.