Questions

Why am I unable te install S P 3 on my Windows xp machine?

+
0 Votes
Locked

Why am I unable te install S P 3 on my Windows xp machine?

thomas.moore
I have automatic update selected, But partway through it fails because "It says c:\windows
\system 32\ntdl.dll is open or in use by another appl'n. Close and retry . Then an internal erroroccures causing a SP 3 Error I would apreciate any suggestions
T Moore
+
0 Votes
markp24

Hi

First reboot your pc. then try downloading the sp3 from microsofts site
http://www.microsoft.com/downloads/en/details.aspx?familyid=5b33b5a8-5e76-401f-be08-1e1555d4f3d4&displaylang=en
And try intalling it, if that still fails
scan you system for malware, viruses etc.
If it still failes you may want to do a clean reload of your PC and just install windows xp, your drivers, then sp3 before anything else.

+
0 Votes
seanferd

You may need to make exceptions with, or turn off, security software, among other things.

+
1 Votes
OH Smeg

What type of Computer do you actually have.

While it was common for a lot of systems that had AMD CPU's to do this there was at least one Acer Model with a Intel CPU that had a problem with the Slipstreamed Image that it's maker made and installed Windows XP from. The actual CPU caused a conflict with the Service Pack and you needed to run a script to get around the issue.

But without knowing which system you have it's not likely that I could point you to a fix if it's a Makers induced Hardware Issue.

Col

+
1 Votes
thomas.moore

with ref to my question , Maby thanks for your suggestions ,I will try them all asap
thomas kmoore

+
0 Votes
Vikramaery

Hi,
I would recommend you to download the off-line windows xp sp-3.
Before installing offline you need to do some settings.
Like, : 1. Disable Anti virus, Login with administrator account, Reset registry setting (permission).
The link which will help you is below:
http://support.microsoft.com/kb/949377 (for troubleshoot in offi-line install of SP-3)
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=24 (for SP-3 download).

Brackets does not include in the above URL they are only for reference.
Hope this will help you for sure.