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why is DVD-RW on Lenovo G570 not able to read CDs and DVDs?

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OH Smeg

Have you used the Recovery Option provided by Lenovo to rebuild the OS?

Also have you tired a Boot Disc in the unit and altered the BIOS to boot off the Optical Drive? If you can not boot off a Boot Disc the Optical Drive is toast and needs replacing, however you first have to make sure that the First Boot Device is the Optical Drive.

Col