+ 0 Votes Try it with no add-ons... Rob Kuhn 1 year ago In Accessories, System Tools you should see Internet Explorer (No Add-ons). Try launching that. Or try bringing up the machine in Safe Mode and see if MSIE still has problems. If it still freezes up try creating another local account, log into that account, and see if the problem follows. If it doesn't then it's something with that profile/account. If the problem follows, and you're pretty confident that you are virus/malware free, try uninstalling MSIE 9 and then reinstaling it (you may have to uninstall it from two places - the first is in Windows Features and look for it View installed updates; scroll through the list and it should be in the Microsoft Windows section). Obviously before you go and uninstall MSIE, be sure you have some other web browser so you can download MSIE 9 again. I've found that whenever I've removed MSIE 9 completely from a machine that the MSIE icon/shortcuts don't work and whenever I tried to manually launch the EXE nothing happens. HTH and good luck! + 0 Votes Response to Explorer Has Stopped Working (responses) fadbel 1 year ago The message is exactly as stated; no other follows except that Windows will shut down the program and re-start it---which it does at the same point I was logged on to. As to removing IE; though I also have Mozilla Firefox, the complete removal of IE doesn't make sense as updates have been applied. I'm wondering why I'm not getting a response from a Microsoft Tech? Each time the failure occurs, it sends the complete data to Microsoft.