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Windows 7/xp sharing issue

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I have seen this a few times as well, and I'm sure you will have already tried everything I could advise, I had this issue 2 weeks ago with my customer and after 2 and a half hours I still couldn't fix it and couldn't get paid for trying either.
The previous time this happened my customer on that occasion later reported that the fault had cleared itself after a Windows update.
I shall watch here with interest....