Questions

Windows wont restart

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0 Votes
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Windows wont restart

dale64
Windows was running an HP update and power blinked. Now computer is trying to restart, black screen pops up with several options to choose from,

Safe Mode
Safe Mode with Networkings
Safe Mode with Command Prompt

Last Knnown Good Configuration

Start Windows Normally

We have tried Last Known Good Configuration and Start Windows Normally but it just keeps poppings this same screen up.

I seen one suggestion to use Windows Xp CD-Rom but we can not find it. Does ANYONE have any suggestions?

Thanks
  • +
    0 Votes
    Jacky Howe

    if you can try a System Restore.

    1. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.

    2. On the Welcome screen, click Restore my computer to an earlier time, and then click Next.

    3. On the Select a Restore Point page, select the date from the calendar that shows the point you'd like to restore to, as shown in Figure 2, and then click Next.
    <br><br>

    4. On the Confirm Restore Point Selection page, verify that the correct restore point is chosen, and then close any open programs.

    5. Click Next if you are ready to proceed or click Back to change the restore point.

    6. The computer will shut down automatically and reboot. On reboot, you'll see the Restoration Complete page, and then click OK.

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    0 Votes
    OH Smeg

    It should have a Recovery Partition on it and it wouldn't have come with a Recovery Disc.

    You'll need to read the Supplied Manual to find out how to access the Recovery Partition to reload the system to Factory Fresh but it will destroy any data or other items that have been added since new.

    If the above doesn't work that should.

    Col

  • +
    0 Votes
    Jacky Howe

    if you can try a System Restore.

    1. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.

    2. On the Welcome screen, click Restore my computer to an earlier time, and then click Next.

    3. On the Select a Restore Point page, select the date from the calendar that shows the point you'd like to restore to, as shown in Figure 2, and then click Next.
    <br><br>

    4. On the Confirm Restore Point Selection page, verify that the correct restore point is chosen, and then close any open programs.

    5. Click Next if you are ready to proceed or click Back to change the restore point.

    6. The computer will shut down automatically and reboot. On reboot, you'll see the Restoration Complete page, and then click OK.

    +
    0 Votes
    OH Smeg

    It should have a Recovery Partition on it and it wouldn't have come with a Recovery Disc.

    You'll need to read the Supplied Manual to find out how to access the Recovery Partition to reload the system to Factory Fresh but it will destroy any data or other items that have been added since new.

    If the above doesn't work that should.

    Col