Questions

Windows xp cannot start because the next file is damaged or missing...?

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0 Votes
Locked

Windows xp cannot start because the next file is damaged or missing...?

Juicyjuice99
Hey, I have been struggling with a problem that just can't seem to be fixed...
One day I started my computer and a message appeared that said: Windows xp cannot start because the next file is damaged or missing: /windows/system32/config/system.... Under the message it said it could be repaired with windows setup from the original windows xp cd. When I changed the first boot device in BIOS to CD rom, it worked.. I got a blue screen with windows setup at the top of the screen. But when it took lon g to get loaded i thought i would reboot the coomputer, but now it doesn't even recognise the cd. It says boot from cd, but there isn't a message that says ''type any key to start cd''. Also after the ''boot from cd'' the computer restarts on its own or it goes to the Windows xp cannot start because the next file is damaged or missing: /windows/system32/config/system message again.. If anyone has any advice I would really appreciate it...

Greetings
  • +
    2 Votes
    OH Smeg

    Remove the Power and if this is a NB the Battery as well.

    Then check the BIOS and make sure that the Optical Drive is selected to boot from before the HDD.

    Then if you have a OEM M$ Branded Install Disc try Method 2 here and do a Repair Install

    http://support.microsoft.com/kb/978788

    the important bit is this

    Method 2: Repair install of Windows XP by starting your computer from the Windows XP CD
    Note If Windows XP was preinstalled on your computer, you may need the installation CD to reinstall. Contact your computer manufacturer to make sure that you have the installation CD for a repair installation.

    To reinstall Windows XP by starting your computer from the Windows XP CD, follow these steps:
    Insert the Windows XP CD into your computer's CD drive or DVD drive, and then restart your computer.
    When you receive the "Press any key to boot from CD" message on the screen, press a key to start your computer from the Windows XP CD.
    The following message on the Welcome to Setup screen will appear:
    This portion of the Setup program prepares Microsoft Windows XP to run on your computer: To setup Windows XP now, press ENTER. To repair a Windows XP installation by using Recovery Console, press R. To quit Setup without installing Windows XP, press F3.
    Press ENTER to set up Windows XP.
    On the Windows XP Licensing Agreement screen, press F8 to agree to the license agreement.
    Make sure that your current installation of Windows XP is selected in the box, and then press R to repair Windows XP.
    Follow the instructions that appear on the screen to reinstall Windows XP. After you repair Windows XP, you may have to reactivate your copy of Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    310064 (http://support.microsoft.com/kb/310064/ ) How to troubleshoot Windows XP Setup problems when you upgrade from Windows 98 or Windows Millennium Edition
    If you successfully completed the reinstallation, congratulations. You are almost done. Please continue to the "After you reinstall Windows XP" section to finish.

    If you received an error or if the reinstallation did not finish, unfortunately, this article did not resolve your problem. For your next steps, you may want to ask someone whom you know for help. Or, you may want to contact Microsoft Support to help you resolve this problem.


    But you should read the entire Item to see what you are in for.

    If you only have a System Makers Recovery Disc then you are pretty well stuffed as they do not support the Repair Install Option well at least most of them do not support it so if you are not prompted for the second R to repair the Install post back and maybe someone else will have an idea on how to proceed here.

    Col

    +
    0 Votes
    Juicyjuice99

    Solved that problem but now i`m stuck with another. I'installed windows xp. When it was done i couldn't go on the internet. I checked my ethernet driver and it was installed. When I check my devicemanager i only see yellow question marks at ''other devices'', like audio controller, video controller, usb controller. Now I tried to find driver hardware for those other devices but hard to find. I have a fc gigabyte ga k8vm800m motherboard with everything built in AMD athlon 64 processor, etc. If i download these drivers on my mac laptop and copy them on a USB stick, and put them in the broken computer, i cant do anything with these files since it are .exe files, which need internet.

    Via rhine 2 fast ethernet adapter is my Networkcard.

    Really hope you can help
    Greetings Juice

    +
    1 Votes

    http://www.gigabyte.com/products/product-page.aspx?pid=1810#dl

    Then install them.
    EXE means "executable" so do not worry about them (programs etc) needing the internet because without the (internet) drivers you can not access your lan/router or internet so just install them and find out if they work or not.
    Post back if you have anymore problems.

    +
    0 Votes
    Juicyjuice99

    It seems it isn't a driver issue. I installed the driver for VIA Rhine 2 Fast Ethernet adapter, but still no internet. I only miss the drivers for ''other devices'' but those aren't needed for an internet connection (will install them as soon as I have connection to the internet). So yesterday i tried to change some settings... I used my router and connected my computer and laptop to it. At the adapter config i changed ''connection type'' to 10 t half duplex and suddently I had internet for like 5 minutes. I think it was because it was connected to the laptops internet or something like that... So i wrote all the settings down, cause I really think it has to do with the settings.. Been struggling with little problems for the last week, so I really hope you guys can help me like you did before.
    When i open networkconnections I see LAN connection is enabled with Via rhine...... So the connection is fine.
    Windows xp home edition
    Lan settings: EAP-type: smartcard
    Advanced settings of my via rhine ethernet adapter:
    -Adaptive interrupt: Disabled
    -Connection type: auto negotiation
    -Flow control: enabled
    -Network adress: Not present
    -Receive buffers: 64
    -transmit buffers: 64

    When I look at the connection settings, I see 2050 bytes sent and 0 received
    Ip adress: 169.254.214.117
    Subnetmasker: 255.255.0.0
    Standard gateway: empty

    If you guys need more info or something, just tell me and i'll copy them
    Hope you guys can help and thanks again!

    +
    1 Votes

    The Ip address that starts as: 169.254.214.117 is not the true internet address.
    You will have to take out the network card and wait a few minutes before re-installing.
    The ip address "169.xxx.xxx" should be like something begining with "192.xxx.xxx". So it seems like you have an issue with your network card conflicting with your onboard card some how.

    Are any of these similar to your network card?

    VT8251 Integrated, VT8231, VT8233, VT8235 & VT8237 Integrated (Rhine & Rhine II), VT6103 Rhine (PHY), VT6105/L/LOM and VT6106/H/L/S series (Rhine III), VT6105M Management Fast Ethernet Controller (Rhine III), VT6115 Fast Ethernet Controller (Rhine III), VT6107 Fast Ethernet Controller (Rhine & Rhine II)

    If so then download the drivers here:
    http://www.viaarena.com/Driver/Rhine_WinXP_387a.zip

    http://www.via.com.tw/en/support/drivers.jsp
    To see if the right driver can fix your issue, you might need to install a few to try out which one corrects your connection issue.
    You need to disable your onboard network card for your add on card to work at least until you can get a good connection to the internet. You might need to disable the onboard card through Network places and go from there.

    Edited: Added on more info.

    +
    0 Votes
    Juicyjuice99

    I know the Ip adress is wrong, you could be right. One more thing If i download the driver ( zip file) you gave me the link for, what do i do with it. I download it from the computer im on right now and put it on a usb stick. The laptop im using right now is a mac, i hope that doesnt make it more difficult. So when i put the zip file on my ''broken'' computer, what do i have to do with these files? Thanks again for the reply mate

    +
    1 Votes

    You can download anything with a mac but you can not install it if it is for Windows, but you can install the zip file onto a flash drive from your mac and then install the file onto your Windows machine and unzip it also. If you need a Zip file program:
    Free version (7-Zip):
    http://www.7-zip.org/

    Or Winzip:
    http://www.winzip.com/downwz.htm

    +
    0 Votes
    Juicyjuice99

    When I unzip the file and open the Winsetup64.exe file i get the error'' Is not a valid Win32 application'' . I really don't know what that means....

    +
    0 Votes

    There are two applications in that zip file.
    One for x64bit and the second for x86 (32bit)
    Download 7-zip:
    http://downloads.sourceforge.net/sevenzip/7z920.exe
    And run it on your Windows system. Then install the drivers from that link and just run the x86 driver to install.

    +
    0 Votes

    re

    Juicyjuice99

    Its because the file I downloaded isnt right for my type of windows. But whats the difference between windows xp or windows xp home edition?...

    +
    0 Votes
    Juicyjuice99

    I installed the x86 one and now i got the newest driver for my network adapter, but still no internetconnection. I do think it has to do with the settings of my adapter. Isnt there any program that checks or fixes internetproblems such as settings or so?..
    Thnx again mate you rlly helped me out so far

    +
    0 Votes

    It might be the fault in the card itself. Get hold of another network card and test that.
    I had many network cards that were faulty because of this, answer, i just returned them and had another replacement. In the end you will get connected. But i will do my best on your issue on here.
    Go to your network card settings and change the "10t half duplex" to Full. You might have to change it a few times until it works though.
    I have mine on "100Base-TX (Full-duplex) " if that helps at all, that is if your card can go up that far.
    Also:
    Edit the connection settings for the broadband connection to enable automatic detection:

    1). Start Internet Explorer.
    2). Click the Tools menu, and then click Internet Options.
    3). Click the Connections tab.
    4). Under Dial-up and VPN Settings, click the broadband connection, click Settings, and then click Automatically detect settings. then Click OK.

    More info if needed:

    How to Configure Windows XP for PPPoE

    To create a broadband connection using PPPoE, use the following procedure:

    1). Click Start, click Control Panel, click Network and Internet Connections, and then click Network Connections.

    2). Under Network Tasks, click Create a new connection, and then click Next.

    3). Click Connect to the Internet, and then click Next.

    4). Click Setup my connection manually, and then click Next.

    5). Click Connect using a broadband connection that requires a user name and password.

    6). In the Connection Name dialog box, type the name of the ISP. This becomes the name of the connection. Click Next.

    In the Internet Account Information dialog box, type the user name and password. Additional checkboxes allow you to specify whether this connection and its user name and password is available to all users (selected by default), whether this connection is your default Internet connection (selected by default), and whether to enable the Internet Connection Firewall on the connection (enabled by default). Make the appropriate selections, and then click Next.

    In the Completing the Connection Wizard dialog box, review the settings. If you need to modify any of them, click Back as many times as necessary. If all the settings are correct, click Finish.

    In the Connect dialog box, click Connect to attempt the connection.

    http://technet.microsoft.com/en-us/library/bb456997.aspx

    More info that might help you:
    How to configure Internet Connection Sharing in Windows XP
    http://support.microsoft.com/kb/306126

    Even though it says "Internet connection sharing" it still has some idea's on how to connect to the internet for you.
    By the way, have you got Windows XP SP3 installed?
    If not then go here:
    http://www.microsoft.com/download/en/details.aspx?id=24

    Or you are still having trouble, go here and download this little gem, it just might help you:
    Welcome to the Fix it Solution Center
    http://fix-it-center.en.softonic.com/

  • +
    2 Votes
    OH Smeg

    Remove the Power and if this is a NB the Battery as well.

    Then check the BIOS and make sure that the Optical Drive is selected to boot from before the HDD.

    Then if you have a OEM M$ Branded Install Disc try Method 2 here and do a Repair Install

    http://support.microsoft.com/kb/978788

    the important bit is this

    Method 2: Repair install of Windows XP by starting your computer from the Windows XP CD
    Note If Windows XP was preinstalled on your computer, you may need the installation CD to reinstall. Contact your computer manufacturer to make sure that you have the installation CD for a repair installation.

    To reinstall Windows XP by starting your computer from the Windows XP CD, follow these steps:
    Insert the Windows XP CD into your computer's CD drive or DVD drive, and then restart your computer.
    When you receive the "Press any key to boot from CD" message on the screen, press a key to start your computer from the Windows XP CD.
    The following message on the Welcome to Setup screen will appear:
    This portion of the Setup program prepares Microsoft Windows XP to run on your computer: To setup Windows XP now, press ENTER. To repair a Windows XP installation by using Recovery Console, press R. To quit Setup without installing Windows XP, press F3.
    Press ENTER to set up Windows XP.
    On the Windows XP Licensing Agreement screen, press F8 to agree to the license agreement.
    Make sure that your current installation of Windows XP is selected in the box, and then press R to repair Windows XP.
    Follow the instructions that appear on the screen to reinstall Windows XP. After you repair Windows XP, you may have to reactivate your copy of Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    310064 (http://support.microsoft.com/kb/310064/ ) How to troubleshoot Windows XP Setup problems when you upgrade from Windows 98 or Windows Millennium Edition
    If you successfully completed the reinstallation, congratulations. You are almost done. Please continue to the "After you reinstall Windows XP" section to finish.

    If you received an error or if the reinstallation did not finish, unfortunately, this article did not resolve your problem. For your next steps, you may want to ask someone whom you know for help. Or, you may want to contact Microsoft Support to help you resolve this problem.


    But you should read the entire Item to see what you are in for.

    If you only have a System Makers Recovery Disc then you are pretty well stuffed as they do not support the Repair Install Option well at least most of them do not support it so if you are not prompted for the second R to repair the Install post back and maybe someone else will have an idea on how to proceed here.

    Col

    +
    0 Votes
    Juicyjuice99

    Solved that problem but now i`m stuck with another. I'installed windows xp. When it was done i couldn't go on the internet. I checked my ethernet driver and it was installed. When I check my devicemanager i only see yellow question marks at ''other devices'', like audio controller, video controller, usb controller. Now I tried to find driver hardware for those other devices but hard to find. I have a fc gigabyte ga k8vm800m motherboard with everything built in AMD athlon 64 processor, etc. If i download these drivers on my mac laptop and copy them on a USB stick, and put them in the broken computer, i cant do anything with these files since it are .exe files, which need internet.

    Via rhine 2 fast ethernet adapter is my Networkcard.

    Really hope you can help
    Greetings Juice

    +
    1 Votes

    http://www.gigabyte.com/products/product-page.aspx?pid=1810#dl

    Then install them.
    EXE means "executable" so do not worry about them (programs etc) needing the internet because without the (internet) drivers you can not access your lan/router or internet so just install them and find out if they work or not.
    Post back if you have anymore problems.

    +
    0 Votes
    Juicyjuice99

    It seems it isn't a driver issue. I installed the driver for VIA Rhine 2 Fast Ethernet adapter, but still no internet. I only miss the drivers for ''other devices'' but those aren't needed for an internet connection (will install them as soon as I have connection to the internet). So yesterday i tried to change some settings... I used my router and connected my computer and laptop to it. At the adapter config i changed ''connection type'' to 10 t half duplex and suddently I had internet for like 5 minutes. I think it was because it was connected to the laptops internet or something like that... So i wrote all the settings down, cause I really think it has to do with the settings.. Been struggling with little problems for the last week, so I really hope you guys can help me like you did before.
    When i open networkconnections I see LAN connection is enabled with Via rhine...... So the connection is fine.
    Windows xp home edition
    Lan settings: EAP-type: smartcard
    Advanced settings of my via rhine ethernet adapter:
    -Adaptive interrupt: Disabled
    -Connection type: auto negotiation
    -Flow control: enabled
    -Network adress: Not present
    -Receive buffers: 64
    -transmit buffers: 64

    When I look at the connection settings, I see 2050 bytes sent and 0 received
    Ip adress: 169.254.214.117
    Subnetmasker: 255.255.0.0
    Standard gateway: empty

    If you guys need more info or something, just tell me and i'll copy them
    Hope you guys can help and thanks again!

    +
    1 Votes

    The Ip address that starts as: 169.254.214.117 is not the true internet address.
    You will have to take out the network card and wait a few minutes before re-installing.
    The ip address "169.xxx.xxx" should be like something begining with "192.xxx.xxx". So it seems like you have an issue with your network card conflicting with your onboard card some how.

    Are any of these similar to your network card?

    VT8251 Integrated, VT8231, VT8233, VT8235 & VT8237 Integrated (Rhine & Rhine II), VT6103 Rhine (PHY), VT6105/L/LOM and VT6106/H/L/S series (Rhine III), VT6105M Management Fast Ethernet Controller (Rhine III), VT6115 Fast Ethernet Controller (Rhine III), VT6107 Fast Ethernet Controller (Rhine & Rhine II)

    If so then download the drivers here:
    http://www.viaarena.com/Driver/Rhine_WinXP_387a.zip

    http://www.via.com.tw/en/support/drivers.jsp
    To see if the right driver can fix your issue, you might need to install a few to try out which one corrects your connection issue.
    You need to disable your onboard network card for your add on card to work at least until you can get a good connection to the internet. You might need to disable the onboard card through Network places and go from there.

    Edited: Added on more info.

    +
    0 Votes
    Juicyjuice99

    I know the Ip adress is wrong, you could be right. One more thing If i download the driver ( zip file) you gave me the link for, what do i do with it. I download it from the computer im on right now and put it on a usb stick. The laptop im using right now is a mac, i hope that doesnt make it more difficult. So when i put the zip file on my ''broken'' computer, what do i have to do with these files? Thanks again for the reply mate

    +
    1 Votes

    You can download anything with a mac but you can not install it if it is for Windows, but you can install the zip file onto a flash drive from your mac and then install the file onto your Windows machine and unzip it also. If you need a Zip file program:
    Free version (7-Zip):
    http://www.7-zip.org/

    Or Winzip:
    http://www.winzip.com/downwz.htm

    +
    0 Votes
    Juicyjuice99

    When I unzip the file and open the Winsetup64.exe file i get the error'' Is not a valid Win32 application'' . I really don't know what that means....

    +
    0 Votes

    There are two applications in that zip file.
    One for x64bit and the second for x86 (32bit)
    Download 7-zip:
    http://downloads.sourceforge.net/sevenzip/7z920.exe
    And run it on your Windows system. Then install the drivers from that link and just run the x86 driver to install.

    +
    0 Votes

    re

    Juicyjuice99

    Its because the file I downloaded isnt right for my type of windows. But whats the difference between windows xp or windows xp home edition?...

    +
    0 Votes
    Juicyjuice99

    I installed the x86 one and now i got the newest driver for my network adapter, but still no internetconnection. I do think it has to do with the settings of my adapter. Isnt there any program that checks or fixes internetproblems such as settings or so?..
    Thnx again mate you rlly helped me out so far

    +
    0 Votes

    It might be the fault in the card itself. Get hold of another network card and test that.
    I had many network cards that were faulty because of this, answer, i just returned them and had another replacement. In the end you will get connected. But i will do my best on your issue on here.
    Go to your network card settings and change the "10t half duplex" to Full. You might have to change it a few times until it works though.
    I have mine on "100Base-TX (Full-duplex) " if that helps at all, that is if your card can go up that far.
    Also:
    Edit the connection settings for the broadband connection to enable automatic detection:

    1). Start Internet Explorer.
    2). Click the Tools menu, and then click Internet Options.
    3). Click the Connections tab.
    4). Under Dial-up and VPN Settings, click the broadband connection, click Settings, and then click Automatically detect settings. then Click OK.

    More info if needed:

    How to Configure Windows XP for PPPoE

    To create a broadband connection using PPPoE, use the following procedure:

    1). Click Start, click Control Panel, click Network and Internet Connections, and then click Network Connections.

    2). Under Network Tasks, click Create a new connection, and then click Next.

    3). Click Connect to the Internet, and then click Next.

    4). Click Setup my connection manually, and then click Next.

    5). Click Connect using a broadband connection that requires a user name and password.

    6). In the Connection Name dialog box, type the name of the ISP. This becomes the name of the connection. Click Next.

    In the Internet Account Information dialog box, type the user name and password. Additional checkboxes allow you to specify whether this connection and its user name and password is available to all users (selected by default), whether this connection is your default Internet connection (selected by default), and whether to enable the Internet Connection Firewall on the connection (enabled by default). Make the appropriate selections, and then click Next.

    In the Completing the Connection Wizard dialog box, review the settings. If you need to modify any of them, click Back as many times as necessary. If all the settings are correct, click Finish.

    In the Connect dialog box, click Connect to attempt the connection.

    http://technet.microsoft.com/en-us/library/bb456997.aspx

    More info that might help you:
    How to configure Internet Connection Sharing in Windows XP
    http://support.microsoft.com/kb/306126

    Even though it says "Internet connection sharing" it still has some idea's on how to connect to the internet for you.
    By the way, have you got Windows XP SP3 installed?
    If not then go here:
    http://www.microsoft.com/download/en/details.aspx?id=24

    Or you are still having trouble, go here and download this little gem, it just might help you:
    Welcome to the Fix it Solution Center
    http://fix-it-center.en.softonic.com/