Questions

windows xp pc will not acquiring an IP address

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windows xp pc will not acquiring an IP address

sthomas70
my xp pc will not get an IP address via wired or wireless it keeps trying to acquiring for the IP address but fail, when I do ipconfig there's nothing there please help, I have verizon fios. All my computers or laptop works except that one that I had to reinstall windows.
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    brian

    I used to be tech support for FIOS, unfortunatly. Have you tried un-installing the drivers for the wired and wireless cards and re-installing them? It could be a driver issue/TCP/IP issue that re-installing the drivers may resolve. It was one trick I used in windows 98 and seemed to work a few times in XP

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    The Scummy One

    try going to start -- run -- type

    netsh int ip reset resetlog.txt

    this command resets TCP/IP registry settings to the default.

    If that fails, try re-installing TCP/IP

    1. Click Start, and then click Run.
    2. In the Open box, type regedit, and then click OK.
    3. In Registry Editor, locate the following keys, right-click each key, and then click Delete:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
    4. When you are prompted to confirm the deletion, click Yes.

    Note Restart the computer after you delete the Winsock keys. Doing so causes the Windows XP operating system to create new shell entries for those two keys. If you do not restart the computer after you delete the Winsock keys, the next step does not work correctly.
    Step 2: Install TCP/IP

    1. Right-click the network connection, and then click Properties.
    2. Click Install.
    3. Click Protocol, and then click Add.
    4. Click Have Disk.
    5. Type C:\Windows\inf, and then click OK.
    6. On the list of available protocols, click Internet Protocol (TCP/IP), and then click OK.

    If Internet Protocol (TCP/IP) does not appear, follow these steps:
    1. Click Start, and then click Search.
    2. In the Search Companion pane, click More advanced options.
    3. Click to select the following three check boxes:
    * Search system folders
    * Search hidden files and folders
    * Search subfolders
    4. In the All or part of the file name box, type nettcpip.inf, and then click Search.
    5. In the results pane, right-click Nettcpip.inf, and then click Install.
    7. Restart the computer.

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    0 Votes
    fatsoratso98

    I followed your advice on a dell demension 8300 running xp home. Non of this works, I'm wondering if windows is missing files or if a program is blockingit. Just got the computer back from repair and all appears as it was??? Any ideas??? ALL help would be gratefully accepted.

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    0 Votes
    brian

    I used to be tech support for FIOS, unfortunatly. Have you tried un-installing the drivers for the wired and wireless cards and re-installing them? It could be a driver issue/TCP/IP issue that re-installing the drivers may resolve. It was one trick I used in windows 98 and seemed to work a few times in XP

    +
    0 Votes
    The Scummy One

    try going to start -- run -- type

    netsh int ip reset resetlog.txt

    this command resets TCP/IP registry settings to the default.

    If that fails, try re-installing TCP/IP

    1. Click Start, and then click Run.
    2. In the Open box, type regedit, and then click OK.
    3. In Registry Editor, locate the following keys, right-click each key, and then click Delete:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
    4. When you are prompted to confirm the deletion, click Yes.

    Note Restart the computer after you delete the Winsock keys. Doing so causes the Windows XP operating system to create new shell entries for those two keys. If you do not restart the computer after you delete the Winsock keys, the next step does not work correctly.
    Step 2: Install TCP/IP

    1. Right-click the network connection, and then click Properties.
    2. Click Install.
    3. Click Protocol, and then click Add.
    4. Click Have Disk.
    5. Type C:\Windows\inf, and then click OK.
    6. On the list of available protocols, click Internet Protocol (TCP/IP), and then click OK.

    If Internet Protocol (TCP/IP) does not appear, follow these steps:
    1. Click Start, and then click Search.
    2. In the Search Companion pane, click More advanced options.
    3. Click to select the following three check boxes:
    * Search system folders
    * Search hidden files and folders
    * Search subfolders
    4. In the All or part of the file name box, type nettcpip.inf, and then click Search.
    5. In the results pane, right-click Nettcpip.inf, and then click Install.
    7. Restart the computer.

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    0 Votes
    fatsoratso98

    I followed your advice on a dell demension 8300 running xp home. Non of this works, I'm wondering if windows is missing files or if a program is blockingit. Just got the computer back from repair and all appears as it was??? Any ideas??? ALL help would be gratefully accepted.