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Windows XP won't recognize hard drive, but I can run diagnostics on it?

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Windows XP won't recognize hard drive, but I can run diagnostics on it?

tpryor
I have a p/c that bluescreened on a user. Apparently, ntdll.dll was corrupt. I try to boot from an XP installation CD but XP setup indicates it can't find a hard disk. I can run diagnostics on the drive and nothing shows wrong. I have been able to hook the drive to a USB port, and can see everything on the drive. I even backed it up before trying to reinstall XP. Anyone ever seen this before?
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SKDTech
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Is the drive in question a SATA drive? Have you attempted using known good drives?

If it is a SATA drive you may need to make a driver disc for the XP installation. If it is not a SATA drive and you have attempted an installation with a known good drive then the Motherboard may be at fault.

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tpryor
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It is a SATA drive. And I believe the motherboard is the problem. I can remove the drive and hook it up through a USB port and read it just fine. Thanks for the tip!!

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OH Smeg
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This is quite common as XP doesn't have Native Support for SATA HDD's.

To install XP or do a Repair Install you need to press the F6 Key at the first Blue Screen and wait till prompted and then insert a Floppy with the SATA Driver copied to it's root. Or use the Slipstreamed Recovery Disc supplied with the computer.

If you don't have a Floppy Drive or can not fit one for the time being you can make a Slipstreamed Install Disc by following the Directions in this TR PDF File which you can download from here

http://downloads.techrepublic.com.com/abstract.aspx?docid=172974

Or use a Product like nLite available for free download here

http://www.nliteos.com/download.html

If you chose to use nLite make sure to read the Destructions for use located on their Web Site under Guides.

Col

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tpryor
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Yes, it is SATA. I tried Nlite but it created a file too large for a CD. I've since just ordered the user a new workstation. I believe the motherboard is out to an eternal lunch. :)
Thank you for the reply!

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OH Smeg
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Bare XP Install before you slipstream the SATA Driver don't you?

Things like the Value Added, Docs and so on can be done away with and not affect the XP install.

But having said that already the only time I have ever had nLite make a ISO Bigger than a CD Blank was after I had slipstreamed several different M'Boards Drivers to it. I now just copy the XP Base Install Disc every time that I need to make a Slipstreamed Copy and have not had any problems with too large a size for the ISO.

When you add Service Packs and so on tot he Original XP Install Disc it makes changes which can not be undone so it is easier to just copy the Files every time that you need to make a Install Disc.

But if you are sure that it's the M'Board that's OK but many older M'Boards didn't Support SATA Drives and didn't identify them as they do now as a Drive on a IDE Channel. Those M'Boards required you to add the SATA Driver by using the F6 Key or making your own Slipstreamed Install Disc.

Col

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tpryor
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Yes, SP3 was on the ISO so that's probably why it was too large for the CD. I'll try it without the SP3 and see if that will work. This has turned into a challenge for me and I'm determined to make this thing work! I'm getting really great info from all of y'all and I thank each and every one of you very much!!

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IC-IT
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a simple chkdsk /R
will set things right.

You can do this from the Recovery Console, UBCD4Win, or slaved to another system.

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tpryor
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I knew I liked Tucson, AZ!!! Many thanks! I ran chkdsk, but not with the /R option. I'm going to give that a try!

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tpryor
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It was a bad memory stick!! I got a different blue screen error when booting into safe mode. Pulled out a memory stick and the thing booted right up! A little slow, but works!! Thanks everyone!