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Word and Excel Corrupt in File Server

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Aaron Mason

Hi Indra,

Do you have access to Previous Versions? Are the previous versions corrupt?

What happens if you copy the file off the server and open it on a non-company laptop?

Are you able to open the documents on the server itself?

It seems to me that either the files are truly corrupt, or the network is somehow corrupting those files. I'd also be checking any switches and routers to see if there are any CRC errors being produced.

Hope this helps