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Workstation will not connect to the Internet

Tags: Windows, Networking
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Workstation will not connect to the Internet

BeyondITall
A client has a Dell Optiplex 760 that was bought as a refurb by a 3rd party. When I went to set up the computer for the user and to their network I could map in all of the shares on the Win 2008 server. I could not connect to the Internet. Here is further information for you.

1. The server is configured as a file server and not as domain server. This is the only server on the network.

2. The workstations are not members of a domain and are set up as a peer network.

3. The workstation recognized the network and it was set up as a "Work" connection. No other workstation (15 other workstations) is experiencing this problem.

4. I have plugged in a laptop to the same network drop and it does connect to the Internet.

5. I have performed a clean install of Win 7 Pro on the workstation at my office and there were no issues at all with connectivity.

6. I placed the computer back into the work network and the no Internet connecdtion was the same as before, but I was still able to access all of the LAN and its resources.

7. I took the workstation home with me and it connected just fine to the Internet on my home network.

8. I again placed the workstation on its LAN and it still would not connect to the Internet, but did reestablish the LAN resources.

9. The workstation will ping the loopback, its IP address and the default gateway. It will not ping the DNS servers and I can do so from any other workstation.

10. The IP address and DNS severs are configured as dynamic.

11. Ipconfig /all reveals that the computer is getting an IP address, and the correct subnet mask, default gateway and the primary/secondary DNS servers.

12. I have static set the DNS information and then reset to dynamic after confirming that this did not resolve the issue.

13. I have verified that the HOST file is correct.

14. I have disabled Windows' firewall and there are no other firewalls installed.

15. I have ran ipconfig /flushdns, netsh int ip reset, netsh winsock reset and arp -d *. None of these commands corrected the problem

16. I have ran Windows' network diagnoistic tool and it, naturally, returns a DNS problem.

17 I have reset the network option to "Public", "Home" and "Work" and any network setting returned the same result of not having Internet access.

18. Under the Network and Sharing Center it shows Access type: No Internet access.


I am now at my wits end and I seek the help of others here. I feel reasonably certain that this is going to require a registry edit t

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