Questions

xp installation repair

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xp installation repair

businessboy_01
Hello,
We have a computer that was infected with viruses. The effect of the virus was never really resovled We got an error that the "rundll.exe" file could not be found although it was. We tried do a repair with the ultimate boot cd because we had no recovery cd from the pc. The recovery process did not function properly because we now have two operating systems one that work properly and one that dosent. the other problem is the one that works we can activate nor do all the programs work.

im sorry i have written so much and i hope i have described the throughly enough to understand thanks
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    0 Votes

    If so you would have blown it anyway. What you need is a fresh start. Start by downloading this:
    http://www.killdisk.com/
    It will delete everything on the disk so that you can start fresh. When it is done wiping the drive, shutdown your computer for 15 seconds and then boot up, install Windows and motherboard drivers and updates.
    Get a very good Anti-virus software next time. :)
    If you must know i have the all in one from McAFEE:
    http://www.mcafee.com/uk/

    Please post back if you have any more problems or questions.

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    0 Votes
    Jacky Howe

    have no Recovery CD how did you get the second one to work. What Operating System are you using. Is there a Recovery Partition on the Hard Drive. If there is and you Nuke the Drive you will lose it. Try and get rid of the Virus Activity and post back with a bit more information.

    From another PC download and install these two programs and copy the the installed folders to a USB Stick.

    Restart the PC in Safe Mode and turn off System Restore and run Sophos and then run Spybot.

    Download Spybot - Search & Destroy 1.5.2 and install it. Update it. http://www.safer-networking.org/en/download/index.html


    Download Sophos and the latest IDE Files. Install it and extract the IDE files to the C:\SAV32CLI folder.
    http://www.sophos.com/support/knowledgebase/article/13251.html

    Copy and paste the below two lines into Notepad and save the file to the USB Stick as sophos.bat, it will scan and remove.

    ===============================
    CD SAV32CLI
    SAV32CLI -REMOVE -P=C:\REMOVLOG.TXT
    ===============================

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    0 Votes
    OH Smeg

    So I would suggest Backing up any Data on the Drive and then using a Wiping Utility like Boot & Nuke

    http://tinyurl.com/4rfur

    Use this to wipe the HDD and then with the installation Media that you used previously install Windows so you can get the system working correctly again.

    You'll also need the System Drivers so if you look on the Makers Web Site you can download these and use them to install the necessary drivers after the OS has been installed. It would be a good idea to get these before you proceed any further.

    Col

  • +
    0 Votes

    If so you would have blown it anyway. What you need is a fresh start. Start by downloading this:
    http://www.killdisk.com/
    It will delete everything on the disk so that you can start fresh. When it is done wiping the drive, shutdown your computer for 15 seconds and then boot up, install Windows and motherboard drivers and updates.
    Get a very good Anti-virus software next time. :)
    If you must know i have the all in one from McAFEE:
    http://www.mcafee.com/uk/

    Please post back if you have any more problems or questions.

    +
    0 Votes
    Jacky Howe

    have no Recovery CD how did you get the second one to work. What Operating System are you using. Is there a Recovery Partition on the Hard Drive. If there is and you Nuke the Drive you will lose it. Try and get rid of the Virus Activity and post back with a bit more information.

    From another PC download and install these two programs and copy the the installed folders to a USB Stick.

    Restart the PC in Safe Mode and turn off System Restore and run Sophos and then run Spybot.

    Download Spybot - Search & Destroy 1.5.2 and install it. Update it. http://www.safer-networking.org/en/download/index.html


    Download Sophos and the latest IDE Files. Install it and extract the IDE files to the C:\SAV32CLI folder.
    http://www.sophos.com/support/knowledgebase/article/13251.html

    Copy and paste the below two lines into Notepad and save the file to the USB Stick as sophos.bat, it will scan and remove.

    ===============================
    CD SAV32CLI
    SAV32CLI -REMOVE -P=C:\REMOVLOG.TXT
    ===============================

    +
    0 Votes
    OH Smeg

    So I would suggest Backing up any Data on the Drive and then using a Wiping Utility like Boot & Nuke

    http://tinyurl.com/4rfur

    Use this to wipe the HDD and then with the installation Media that you used previously install Windows so you can get the system working correctly again.

    You'll also need the System Drivers so if you look on the Makers Web Site you can download these and use them to install the necessary drivers after the OS has been installed. It would be a good idea to get these before you proceed any further.

    Col