Questions

XP sound

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XP sound

sdeahn
I have a Dell computer used primarily by one person to play MS Flight Sim. That account has sound. I logged into another account and there is no sound. I have checked all the obvious - mute - disabled - event viewer. I created a new admin account and there is no sound. I logged into the main administrator account and no sound.
Sound is onboard. Drivers are up to date. I find it hard to believe a program can turn off sound on other accounts.
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    dpalsen

    AFAIK XP cannot disable sound between accounts. How are you testing it? My usual initial test method is by way of an MP3 in media player, since then I know all else is equal. That may be a good place to start. If it's just Flight Sim that has no sound in the other accounts, then it may be something in that program.

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    emitretsam

    I recently had a similar sound problem (albeit Vista) that I caused - I could play sounds in Media player but not in Itunes. My trouble-shooting included - check the sound in control panel, mute/unmute, device, drivers, disabling, etc. I ended up deleting the sound device/adapter (not the driver) and letting Windows restore it after a reboot. It's worth a try if all else fails.

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    sdeahn

    For the account where sound is working, it is working for all programs. I mentioned Flight Sim only because that is about the only program used for that account.
    I am testing mp3 played through media player and VLC, CDs, microsoft sounds through the sound applet in control panel. I used dxdiag and no sound is heard while in the other accounts. I checked services running on both account...same. I checked processes running on both accounts...same. I am not sure if there is anything I can check in the registry. In device manager it is listed as ATI Function High Definition Audio - ATI AA01. This one is stumping me.

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    emitretsam

    This does sound like the other accounts don't have something in the registry for the HKEY_USER keys for the Flight Sim app. Have you tried doing an install under the other accounts? This seems strange, since you would think the settings would be updated for each user on the machine.

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    sdeahn

    It is not Flight Sim I am concerned about in the other accounts. It is the fact I get no sound what so ever from anything in the other accounts. I can not play CDs, MP3s or listen to anything from you tube on the internet. It is weird.

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    Jacky Howe

    if it works then try and update them again.

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    sdeahn

    My first thought is it can't be drivers if everything works fine under one account, but I did roll back and nothing changed. I even tried to find newer since the current are dated 2007, but did not find any.
    Thanks.

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    Jacky Howe

    of the dell we might be able to track down the drivers for you.

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    0 Votes
    dpalsen

    AFAIK XP cannot disable sound between accounts. How are you testing it? My usual initial test method is by way of an MP3 in media player, since then I know all else is equal. That may be a good place to start. If it's just Flight Sim that has no sound in the other accounts, then it may be something in that program.

    +
    0 Votes
    emitretsam

    I recently had a similar sound problem (albeit Vista) that I caused - I could play sounds in Media player but not in Itunes. My trouble-shooting included - check the sound in control panel, mute/unmute, device, drivers, disabling, etc. I ended up deleting the sound device/adapter (not the driver) and letting Windows restore it after a reboot. It's worth a try if all else fails.

    +
    0 Votes
    sdeahn

    For the account where sound is working, it is working for all programs. I mentioned Flight Sim only because that is about the only program used for that account.
    I am testing mp3 played through media player and VLC, CDs, microsoft sounds through the sound applet in control panel. I used dxdiag and no sound is heard while in the other accounts. I checked services running on both account...same. I checked processes running on both accounts...same. I am not sure if there is anything I can check in the registry. In device manager it is listed as ATI Function High Definition Audio - ATI AA01. This one is stumping me.

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    0 Votes
    emitretsam

    This does sound like the other accounts don't have something in the registry for the HKEY_USER keys for the Flight Sim app. Have you tried doing an install under the other accounts? This seems strange, since you would think the settings would be updated for each user on the machine.

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    0 Votes
    sdeahn

    It is not Flight Sim I am concerned about in the other accounts. It is the fact I get no sound what so ever from anything in the other accounts. I can not play CDs, MP3s or listen to anything from you tube on the internet. It is weird.

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    0 Votes
    Jacky Howe

    if it works then try and update them again.

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    0 Votes
    sdeahn

    My first thought is it can't be drivers if everything works fine under one account, but I did roll back and nothing changed. I even tried to find newer since the current are dated 2007, but did not find any.
    Thanks.

    +
    0 Votes
    Jacky Howe

    of the dell we might be able to track down the drivers for you.