Questions

XP SP3 Windows Explorer (Not IE) Freezing

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XP SP3 Windows Explorer (Not IE) Freezing

garwatts
I am able to use Explorer OK in safe mode for looking at folders and files but not in normal mode. My PC boots OK and quickly, but takes ages to display the taskbar. It sits just showing the desktop for 20 minutes + I am able to load task manager and can run my browser through task manager OK. When it eventually allows access to the Start menu it will freeze again as I run the mouse over the menu options.
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    oldbaritone

    Disconnect (Un-map) all mapped network drives.

    Run a registry integrity checker like ccleaner (www.ccleaner.com)

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    Sue T

    autoruns. It sounds like you might have a lot of programs starting automatically. So run autoruns and look to see what all it says it starting automatically. There will most likely be things you can stop from loading automatically and that might help your 20 minutes decrease.
    good luck.

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    garwatts

    Actuallt don't have more than three at the moment and have stopped all non microsoft services as well. There does seem to be a few problems.....
    Thes sound has disappeared and numerous file connections. ie on opening folders I have to point it at Explorer everytime because the tick box is grayed out. The icons for Word and Excel have also gone AWOL although the programs still run OK. AVG also keeps losing the firewall.

    I've now disabled a whole swathe of Microsft services in msconfig and am now able to access files and folders. When it Explorer the folders in the left frame open OK but the ones in the right hand frame don't (without being pointed to Explorer.exe each time). I think I will ditch MS for Ubuntu if I can't get to the bottom of it.....

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    Ron K.

    If you think there are only 3 things starting when you start your computer you are wrong, wrong, wrong. There are <b>hundreds</b> of things. <b>One</b> of them could be the entire problem but you won't know until you run Autoruns and verify each item.

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    garwatts

    When I said three things I was referring only to the items listed on startup in the msconfig.

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    Oh.

    Ron K.

    Those barely count compared to what happens 'behind the scenes'.
    <br>
    If you don't want to run Autoruns and trace down everything that's starting behind the scenes I'm cool with that. Not my computer; not my problem. <br>
    Have a marvelous day!

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    Slayer_

    Generally what I do is let it start firing up, if the taskbar looks frozen, I open up taskmanager, and choose log off. When it finishes logging off, I log back in and it works. Keeps working till the next restart.

    If you get the welcome screen, and it won't let you click your name or type your password (stupid XP), press Control + Alt + Delete twice and it will remove the welcome screen and give you a login prompt instead.


    IF this is not your problem, try uninstalling SP3, this will cause a huge rollback of your system and pretty much fix any problems that have developed since its installation, you can then let Windows Update redownload and install SP3.

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    mafergus

    Have you ever tried system restore? If so is(are) there any points where you can see a common install or update?

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    0 Votes
    garwatts

    Yes that was the first port of call - unfortunately nothing there:(

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    BizIntelligence

    Boot in safe mode and then check event viewer for application and system log. Look for errors and warnings.

    or try this post

    http://en.kioskea.net/forum/affich-13643-upon-start-up-only-wallpaper-shows-no-icons

    Different solutions and most of them have worked for others.

    Cheers !

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    0 Votes
    garwatts

    Thanks - have already tried that as well....Nothing indicated in there was of any use unfortunately:(

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    BizIntelligence

    that I provided in last reply?

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    Snuffy09

    check your event log under system events

    sounds like your HD may be failing

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    rkuhn

    Scanned it completely and thoroughly for malware, virues, etc?

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    Gis Bun

    Malware? Try checking.

    See what's loading with Sysinternal's Autoruns. You could have a corrupt shell add-on.

    Maybe it's time for a fresh re-install. If you install and uninstall quite a bit or have had malware problems in the past, you're system is never the same.

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    mcleod_andre

    Considering all the steps you've taken so far, you could try doing a operating system repair. Doing fresh install can be too much of a bother sometimes, but if repairing the OS doesn't solve the problem, then that might be what you got to do. Try using Malwarebytes Anti malware to scan for infections. They also have a tool to run before you run their scan. here's alink to the tool:
    http://download.bleepingcomputer.com/grinler/rkill.exe

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    melekali

    In cases like this where one cannot see the users system, I'm just wondering if you perform maintenance regularly. The following are recommendations that might assist. Obviously once the problem is resolved, one does not have to continue down the list, though I recommend it. A little systems maintenance on Windows goes a long way.

    1. Download RegClean (http://majorgeeks.com/download458.html) and run it. It is a MS program that will clean the most important parts of the registry and create and undo file in the RegClean.Exe location.

    2. Defrag your computer

    3. Download and run PageDefrag on startup every time (http://technet.microsoft.com/en-us/sysinternals/bb897426.aspx)

    4. Navigate to My Computer, Right-Click on your root (probably C:), Properties, Tools tab, Check Now button under Error-Checking, check both boxes, OK, OK when it tells you it will run on reboot, then let er rip. This problem might be caused by a bad sector or a problem with the data.

    5. Download and use NTREGOPT (http://www.majorgeeks.com/NTREGOPT_d4824.html) to optimize your registry

    6. Download & load Spybot (http://www.safer-networking.org/en/download/index.html), run the program and go to tools and use them

    7. You can also download Process Explorer [Spybot does all this also] (http://technet.microsoft.com/en-us/sysinternals/default.aspx) and manually check all the processes running

    Still having problems? Either reload Windows or choose Ubuntu - I cannot do a house call to England

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    0 Votes
    garwatts

    Thanks for all the suggestions.....I have tried most of the options that were proffered and was determined to track down the cause of this weird problem.....Having spent part of my career as an information analyst and having taught computing in the past I thought I was up for the challenge but....life slips by, so I bit the bullet and did a clean install of XP Professional and its all systems go now.

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    melekali

    ...right out of my mouth. When in doubt, reload and do better maintenance. :o) Glad you are operational again. Cheers!

  • +
    0 Votes
    oldbaritone

    Disconnect (Un-map) all mapped network drives.

    Run a registry integrity checker like ccleaner (www.ccleaner.com)

    +
    0 Votes
    Sue T

    autoruns. It sounds like you might have a lot of programs starting automatically. So run autoruns and look to see what all it says it starting automatically. There will most likely be things you can stop from loading automatically and that might help your 20 minutes decrease.
    good luck.

    +
    0 Votes
    garwatts

    Actuallt don't have more than three at the moment and have stopped all non microsoft services as well. There does seem to be a few problems.....
    Thes sound has disappeared and numerous file connections. ie on opening folders I have to point it at Explorer everytime because the tick box is grayed out. The icons for Word and Excel have also gone AWOL although the programs still run OK. AVG also keeps losing the firewall.

    I've now disabled a whole swathe of Microsft services in msconfig and am now able to access files and folders. When it Explorer the folders in the left frame open OK but the ones in the right hand frame don't (without being pointed to Explorer.exe each time). I think I will ditch MS for Ubuntu if I can't get to the bottom of it.....

    +
    0 Votes
    Ron K.

    If you think there are only 3 things starting when you start your computer you are wrong, wrong, wrong. There are <b>hundreds</b> of things. <b>One</b> of them could be the entire problem but you won't know until you run Autoruns and verify each item.

    +
    0 Votes
    garwatts

    When I said three things I was referring only to the items listed on startup in the msconfig.

    +
    0 Votes

    Oh.

    Ron K.

    Those barely count compared to what happens 'behind the scenes'.
    <br>
    If you don't want to run Autoruns and trace down everything that's starting behind the scenes I'm cool with that. Not my computer; not my problem. <br>
    Have a marvelous day!

    +
    0 Votes
    Slayer_

    Generally what I do is let it start firing up, if the taskbar looks frozen, I open up taskmanager, and choose log off. When it finishes logging off, I log back in and it works. Keeps working till the next restart.

    If you get the welcome screen, and it won't let you click your name or type your password (stupid XP), press Control + Alt + Delete twice and it will remove the welcome screen and give you a login prompt instead.


    IF this is not your problem, try uninstalling SP3, this will cause a huge rollback of your system and pretty much fix any problems that have developed since its installation, you can then let Windows Update redownload and install SP3.

    +
    0 Votes
    mafergus

    Have you ever tried system restore? If so is(are) there any points where you can see a common install or update?

    +
    0 Votes
    garwatts

    Yes that was the first port of call - unfortunately nothing there:(

    +
    0 Votes
    BizIntelligence

    Boot in safe mode and then check event viewer for application and system log. Look for errors and warnings.

    or try this post

    http://en.kioskea.net/forum/affich-13643-upon-start-up-only-wallpaper-shows-no-icons

    Different solutions and most of them have worked for others.

    Cheers !

    +
    0 Votes
    garwatts

    Thanks - have already tried that as well....Nothing indicated in there was of any use unfortunately:(

    +
    0 Votes
    BizIntelligence

    that I provided in last reply?

    +
    0 Votes
    Snuffy09

    check your event log under system events

    sounds like your HD may be failing

    +
    0 Votes
    rkuhn

    Scanned it completely and thoroughly for malware, virues, etc?

    +
    0 Votes
    Gis Bun

    Malware? Try checking.

    See what's loading with Sysinternal's Autoruns. You could have a corrupt shell add-on.

    Maybe it's time for a fresh re-install. If you install and uninstall quite a bit or have had malware problems in the past, you're system is never the same.

    +
    0 Votes
    mcleod_andre

    Considering all the steps you've taken so far, you could try doing a operating system repair. Doing fresh install can be too much of a bother sometimes, but if repairing the OS doesn't solve the problem, then that might be what you got to do. Try using Malwarebytes Anti malware to scan for infections. They also have a tool to run before you run their scan. here's alink to the tool:
    http://download.bleepingcomputer.com/grinler/rkill.exe

    +
    0 Votes
    melekali

    In cases like this where one cannot see the users system, I'm just wondering if you perform maintenance regularly. The following are recommendations that might assist. Obviously once the problem is resolved, one does not have to continue down the list, though I recommend it. A little systems maintenance on Windows goes a long way.

    1. Download RegClean (http://majorgeeks.com/download458.html) and run it. It is a MS program that will clean the most important parts of the registry and create and undo file in the RegClean.Exe location.

    2. Defrag your computer

    3. Download and run PageDefrag on startup every time (http://technet.microsoft.com/en-us/sysinternals/bb897426.aspx)

    4. Navigate to My Computer, Right-Click on your root (probably C:), Properties, Tools tab, Check Now button under Error-Checking, check both boxes, OK, OK when it tells you it will run on reboot, then let er rip. This problem might be caused by a bad sector or a problem with the data.

    5. Download and use NTREGOPT (http://www.majorgeeks.com/NTREGOPT_d4824.html) to optimize your registry

    6. Download & load Spybot (http://www.safer-networking.org/en/download/index.html), run the program and go to tools and use them

    7. You can also download Process Explorer [Spybot does all this also] (http://technet.microsoft.com/en-us/sysinternals/default.aspx) and manually check all the processes running

    Still having problems? Either reload Windows or choose Ubuntu - I cannot do a house call to England

    +
    0 Votes
    garwatts

    Thanks for all the suggestions.....I have tried most of the options that were proffered and was determined to track down the cause of this weird problem.....Having spent part of my career as an information analyst and having taught computing in the past I thought I was up for the challenge but....life slips by, so I bit the bullet and did a clean install of XP Professional and its all systems go now.

    +
    0 Votes
    melekali

    ...right out of my mouth. When in doubt, reload and do better maintenance. :o) Glad you are operational again. Cheers!