Questions

XP won't play audio cd

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XP won't play audio cd

clarkcomputer
User has a Dell 4600 (if memory serves) running XP Pro w/SP2. Recently it stopped playing audio CDs. Reloaded driver, replaced CD drive with another new one from Dell. Still, won't play audio. Play games and otherwise executes CDs, though. Not sure where else to turn. Any ideas?
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    You didn't state if you have any sound when playing games so I'm assuming you don't. You might check the cable from the drive to the sound card.

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    clarkcomputer

    sorry, i didn't mention it, but i do get sound for other things. windows media player gives me a message that says it doesn't recognize the media type. it's an off-the-shelf cd, not one that was burned
    thanks, though

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    Does it play any other audio CD's from a different manufacturer? If it does then maybe it's the manufacturer.
    If it doesn't, did you by chance upgrade Windows Media Player?

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    clarkcomputer

    it does not play any audio cds and it did not recently upgrade (???) i'm running Win MP version 9

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    version of Media Player is 11.

    Were any games or other software recently installed? The reason I asked is just like zlito stated, other programs could have changed the file type association.

    You might try re-installing Windows Media Player. I have not personally used MP 11 but have seen it installed on several computers and they SEEM to be functioning o.k.

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    clarkcomputer

    some other stuff... can't say exactly...
    but real player won't play music either. found out today that the machine can't play dvds either. something deep down must be wrong. can't figure it out.
    i'll try downloading and installing Media Player 10.
    i don't think that's going to help, though

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    See if this matches your problem. It looks like it does. The link also provides a workaround. I really didn't look at the workaround though.
    http://support.microsoft.com/kb/96859/en-us

    Hope this helps.

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    jamesatmaisonverre

    Check that the sound card is enabled in the bios.If not i fear it might need a fix

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    clarkcomputer

    sorry, i didn't mention it, but i do get sound for other things. windows media player gives me a message that says it doesn't recognize the media type. it's an off-the-shelf cd, not one that was burned
    thanks, though

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    jasonbrmn

    Check that the audio wire connection from the back of your cd player is installed right on the sound card.

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    clarkcomputer

    sorry, i didn't mention it, but i do get sound for other things. windows media player gives me a message that says it doesn't recognize the media type. it does not play any audio cds off-the-shelf or burned
    thanks, though

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    zlitocook

    Is in the drive open my computer to see if the drive shows an audio cd? Some programs will take over the CD player and you will have to unassociate the program from the drive.
    Like when you load Real player it will associate itself with all media.

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    clarkcomputer

    i know what you mean. real player is a kind of pushy like that. but real won't play my music either. found out today that it can't play dvds either. something deep down must be wrong. can't figure it out.

  • +
    0 Votes

    You didn't state if you have any sound when playing games so I'm assuming you don't. You might check the cable from the drive to the sound card.

    +
    0 Votes
    clarkcomputer

    sorry, i didn't mention it, but i do get sound for other things. windows media player gives me a message that says it doesn't recognize the media type. it's an off-the-shelf cd, not one that was burned
    thanks, though

    +
    0 Votes

    Does it play any other audio CD's from a different manufacturer? If it does then maybe it's the manufacturer.
    If it doesn't, did you by chance upgrade Windows Media Player?

    +
    0 Votes
    clarkcomputer

    it does not play any audio cds and it did not recently upgrade (???) i'm running Win MP version 9

    +
    0 Votes

    version of Media Player is 11.

    Were any games or other software recently installed? The reason I asked is just like zlito stated, other programs could have changed the file type association.

    You might try re-installing Windows Media Player. I have not personally used MP 11 but have seen it installed on several computers and they SEEM to be functioning o.k.

    +
    0 Votes
    clarkcomputer

    some other stuff... can't say exactly...
    but real player won't play music either. found out today that the machine can't play dvds either. something deep down must be wrong. can't figure it out.
    i'll try downloading and installing Media Player 10.
    i don't think that's going to help, though

    +
    0 Votes

    See if this matches your problem. It looks like it does. The link also provides a workaround. I really didn't look at the workaround though.
    http://support.microsoft.com/kb/96859/en-us

    Hope this helps.

    +
    0 Votes
    jamesatmaisonverre

    Check that the sound card is enabled in the bios.If not i fear it might need a fix

    +
    0 Votes
    clarkcomputer

    sorry, i didn't mention it, but i do get sound for other things. windows media player gives me a message that says it doesn't recognize the media type. it's an off-the-shelf cd, not one that was burned
    thanks, though

    +
    0 Votes
    jasonbrmn

    Check that the audio wire connection from the back of your cd player is installed right on the sound card.

    +
    0 Votes
    clarkcomputer

    sorry, i didn't mention it, but i do get sound for other things. windows media player gives me a message that says it doesn't recognize the media type. it does not play any audio cds off-the-shelf or burned
    thanks, though

    +
    0 Votes
    zlitocook

    Is in the drive open my computer to see if the drive shows an audio cd? Some programs will take over the CD player and you will have to unassociate the program from the drive.
    Like when you load Real player it will associate itself with all media.

    +
    0 Votes
    clarkcomputer

    i know what you mean. real player is a kind of pushy like that. but real won't play my music either. found out today that it can't play dvds either. something deep down must be wrong. can't figure it out.