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Location: United States

CERTIFICATIONS  Microsoft Certified Systems Engineer Windows Server 2003  Microsoft Certified Systems Administrator Windows Server 2003  Microsoft Certified Professional Windows XP  CompTIA Network +  CompTIA A+ Network Administrator for Microsoft 2003/XP network with 72 users. Multisite administrator supporting one server client network and two workgroups. Maintains VPN access and services for remote users. Installs cabling and performs Help Desk functions. Responsible for daily maintenance of network infrastructure to include patch management, security and virus protection. Advises COE of Internal Operations on IT related issues and policies. Project manager for IT projects. Installed and maintain open source eJabber server. Technical Support Technician Assist customers with installing and configuring dial up network connections. Installing spam ware and troubleshooting network connection and email issues via phone. Information Technology Officer Network Administrator for Microsoft 2003 SBS / 2000 network with 35 users. Administers Access and SQL Server databases. Performs data mining using Crystal Reports v8. Installs cabling and performs Help Desk functions as well as daily maintenance of network infrastructure. Advises Chief of Police and City Administrator on IT related issues. Project manager for IT and fleet maintenance projects. PC Technician-Contract Installer Contracted responsibilities included installation of all hardware components to include CPU, Postal Meters, scales and printers related to United Postal Service (UPS) access at multiple Randall?s Superstores in Houston and Galveston areas. Required to install, configure, upgrade and apply network and Internet settings to client computer systems.

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