10+ most dangerous species of help desk callers
by Bill Detwiler | November 12, 2010, 11:52am PST | Image 14 of 14
All in fun
Sadly, the nice users, who incidentally are by far the most common, don't have much mileage in them when it comes to comedy. The ones we remember most are those who fill the help desk hall of shame. It should be remembered that there are two galleries in that particular edifice, callers and help desk workers. Perhaps one day I will start a complete classification of help desk analysts.
Caption by: Jeff Dray
Photo credit: ©iStockphoto.com/lektor1410
All in fun - Image 14 of 14
No messages found
Seriously - it's kind of weird...
The Nice User": Userus pleasantia
Them and Us
The Expert has real value as he/she will spread the knowledge within the team and are a real benefit to IT and business.
I for one would like to see more Tinkers who try things out, that's a good way to learn and develop.
This article does ratify the a them-and-us situation for IT in business - the result; users will develope a top 10 of worst IT staff types - which one will you be?
Letters to the Editor
There are no posts from your contacts.
Adding contacts is simple. Just mouse over any member's photo or click any member's name then click the "Follow" button. You can easily manage your contacts within your account contacts page.