Collaboration

CrossLoop adds file transfer to its free collaboration application

By Mark Kaelin

A new version of CrossLoop is poised for release.

This gallery is also available as a TechRepublic blog post and download.

When TechRepublic first reviewed CrossLoop back in March 2007, we were impressed by the application's ability to connect any two personal computers with a broadband Internet connection for the purposes of collaboration. Using a simple graphical interface to mask the underlying TightVNC protocols, the application performed complicated interactions while presenting the user with a simple box containing an access number and a connect button.

However, that first version of CrossLoop was fairly limited in overall functionality. The two PCs could see each other's screens and open and close windows and applications, but that was about it. Now, there is a new version of CrossLoop about to be released that will add several features users have been asking for, including peer-to-peer file transfers. In this exclusive look at the most recent release candidate, TechRepublic takes CrossLoop 1.1 for a test drive.

About

Mark Kaelin is a CBS Interactive Senior Editor for TechRepublic. He is the host for the Microsoft Windows and Office blog, the Google in the Enterprise blog, the Five Apps blog and the Big Data Analytics blog.

13 comments
Jim-MN
Jim-MN

Where can we sign up to be notified of new releases? Or, failing that, how do you recommend we achieve the same goal? Thanks for any help. Jim

pcresolver
pcresolver

I have just gone to the crossloop website and downloaded version 1.11. Goto http://www.crossloop.com/download.html Good luck

bryce
bryce

Hi, Just wondering how this product goes getting through firewalls and proxy servers? Like does it use a commonly open port like 80 or 443? Any issues on this - looking to try it from behind our companies microsoft ISA 2004 server. Regards, Bryce

investlink.hn
investlink.hn

doesn't work but keep connecting

1dennis3
1dennis3

I havet had a chance to use the new version yet, but I have used the previous version with no problems at all. Its worked great for fixing problems on remote users computers. Vista doesnt like it much, but I try to stay away from Vista as much as possible anyway.

jayfreed
jayfreed

I'm also having problems with Vista and Crossloop. Instant Housecall seems to be more compatible: http://www.instanthousecall.com. It's geared to remote support providers more than Logmein or Crossloop. Has a free trial, but not free, but you get what you pay for.

oromis
oromis

Looks like a usable RAS app, if it'll allow cli/serv or P2P style file transfers it might just be a good way to help kill RIAA... or allow fixing problem apps and comps over the net.

tomreaney
tomreaney

Ho does it compare to LogMeIn Free?

SkySharkDude
SkySharkDude

It has File Transfer, which LogMeIn Free does not. I would think you could use it in conjunction with LogMeIn to have the best of both.

paul_soares
paul_soares

Two basic differences: Crossloop has File Transfer, Logmein Free does not. Crossloop requires a warm body at the host end to initiate and accept the connection from the remote client, whereas Logmein runs perpetually and requires no user interaction on the host end. I use both solutions for my IT support business. Residential customers get piece of mind with Crossloop because they know I can't get into their system without their explicit permission. For business customers, I use Logmein Free so I can connect after hours or when the situation demands it and there may not be a user at the other end.

grez
grez

Can't agree with Paul more. Logmein rocks! It is very user friendly as well as secure. I've been using it to support my clientelle for a couple of years now. Haven't tried the Cross Loop, but I'll have a look at it, but logmein is the winner here overall I'm sure.

Exp
Exp

can you use crossloop for remote control like logmein free? I use Logmein free for remote support and it works ok except customer has to create new accocunt first and as you know some people are just not up to that like to things.

jbleahy
jbleahy

Been using CrossLoop for some time. The user interface is quite easy, especially for one who's never done screensharing before. Easiest I have seen. Two issues I run into with it are: 1. Connection failures 2. Inability to take control of a remote pc without a person physically being there to get the login code and tell it to you. If a person doesn't need that, CrossLoop is a fine solution, otherwise, LogMeIn is an alternate solution for one who wants to leave home and get to their home pc without having a second person involved.