Leadership

Images: Testing Microsoft's Experimental Platform

Hippos

The Microsoft Experimentation Platform wants to take decision making from the Hippo (highest paid person's opinion) and take the guesswork out of project planning. The goal of General Manager Ronny Kohavi is to build a system that would map user activities using machine-learning algorithms. Rather than make changes on the run, ask your customers first.

Read Mary Jo Foley's interview with Ronny Kohavi.

2 comments
tinyang73
tinyang73

I'm impressed to hear the "Listen to Your Customers not to the HiPPO" slogan from MSFT, but I don't think I'll be holding my breath waiting to see evidence from them of actually listening to customers more. This must be the single biggest mistake they've made in recent years, not listening to their customers!

Izzmo
Izzmo

I think they are, and will be more. I see Live Search being updated almost weekly to bi-weekly now. I'm still waiting for "that" update that will make it be way better, but Live Search is finally getting somewhere.