Outlook as the front-end for Microsoft Dynamics CRM
At its Convergence ERP/CRM customer and partner conference in San Diego this week, Microsoft is showing off its plans for the role-based and Office-centric user interfaces that company officials have been touting for more than a year. These screen shots show off actual shipping products, plus a number of prototypes of future user interfaces that will be part of Microsoft's ERP and CRM products, going forward.
Screen shot No. 1: Microsoft's Dynamics CRM is the first of Microsoft's business applications to incorporate Office -- specifically, Outlook -- as the built-in user interface for the product.