Cracking open the Samsung Captivate
Bill Detwiler has nothing to disclose. He doesn't hold investments in the technology companies he covers.
Bill Detwiler is Managing Editor Tech Pro Research and the host of Cracking Open, CNET and TechRepublic's popular online show. He was most recently Managing Editor for TechRepublic Pro. Prior to joining TechRepublic in 2000, Bill was an IT manager, database administrator, and desktop support specialist in the social research and energy industries. He has bachelor's and master's degrees from the University of Louisville, where he has also lectured on computer crime and crime prevention.
My Captivate is pretty nice, except that the GPS doesn't work most of the time. Not indoors, not in a vehicle and usually not under a clear blue sky. Called Samsung support, they admitted that they were aware that the GPS was wonky and that they were working on a fix. Hope it comes soon, but I'm not holding my breath.
Nice break down, Bill. I have the Samsung I900 - no problems - looking forward to the Galaxy. I can't see giving up on a mobile phone co just because of one inadequate phone - as previous commenters have suggested. IME - all of the players have put out the occasional lousy phone. I would have liked a bit more commentary on the chips that enable wireless functionality. thanks PS Spudger?? surely English's strangest word!
I just got my Samsung Galaxy S one week ago. The best smartphone I ever had. Fast, reliable and tons of apps. I just need an IPSec client - then I could do 85% of my work from this platform. My best recommendations.
My experience with Samsung is they spend big on promoting their phones as glossy & sleek, but the functional reality is another story. My last Samsung flip-phone worked fine, but the charger decided to stop charging... several days out of warranty. So I copied down phone data before the battery ran out. I was offered a loaner and the interface was so cumbersome, I could not believe they marketed the phone as it was. It took about 5 screens to send a simple SMS. No more Samsung products for me.
I received 2 of the i897 Captivate phones and we (wife and I) have had NO problems/issues with the phones other than trying to decide which apps we want to use for various functions. My only complaint is that the ancillary devices (holster, etc.) are not yet available for this device. Best phone I have ever used!
I fully agree with Andrew M.. Their out look is attractive but poor function. I experienced in samsung gallery,everyone who had problem with their samsung hand set was quarreling with technician.
Wife and I got 2 of the captivates - except for NO led flash and no holsters, the dang phone is insane. I love it. And ive been a lifelong BES administrator and blackberry owner for my primary phone for like 8yrs.