Email rulesIf you need email notifications, this is where you configure them. I will give Help Desk Software credit in that they did create an easy to setup email alert system.
For a full review of Help Desk Software, check out the TechRepublic Product Spotlight Blog.
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Jack Wallen is an award-winning writer for TechRepublic and Linux.com. He’s an avid promoter of open source and the voice of The Android Expert. For more news about Jack Wallen, visit his website getjackd.net.