IT Policies

Spotlight: osTicket help ticket system

osTicket Open Ticket

A sample of an open ticket in the system is pictured. In the lower section of this page (not shown) you can assign and close tickets, post replies, add internal notes, and more.

For a full review of osTicket, check out the TechRepublic Product Spotlight Blog.

Image created by Jack Wallen for TechRepublic.

About

Jack Wallen is an award-winning writer for TechRepublic and Linux.com. He’s an avid promoter of open source and the voice of The Android Expert. For more news about Jack Wallen, visit his website getjackd.net.

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