Spotlight: Spiceworks network management

Help desk

The helpdesk is one of the more useful sections of Spiceworks. Here you can create a global helpdesk that will allows users to submit help requests which can then be tracked from this dashboard.

For a full review of Spiceworks, check out the TechRepublic Product Spotlight Blog.

Image created by Jack Wallen for TechRepublic.


Jack Wallen is an award-winning writer for TechRepublic and He’s an avid promoter of open source and the voice of The Android Expert. For more news about Jack Wallen, visit his website