Running an IT help desk is a daunting task. Here are a few good apps that can help reduce problems and simplify operations.
Note: You can read the full post in our Five Apps blog.
Photo copyright © iStockphoto.com/mevans
Justin James is the Lead Architect for Conigent.
Would invite you to try out HappyFox(http://www.happyfox.com) our cloud based helpdesk system. HappyFox is a ridiculously easy and powerfully simple customer support software. HappyFox is free for a two member team and has different pricing options for larger teams.
I want to create a browse button that opens a file dialog box and attaches a picture/image to attachment data field on a form using event procedure ms access.
I just learned about IssueBurner, which is free to learn. http://issueburner.com/ I'm learning.
My company has been using ServiceDesk since last year. It made our upgrade to Windows 7 much easier than anticipated. Not only do we use it for call tracking, we also use it for Asset management.